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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 219 views

  2. [Solved] SSL

    By ancient,
    • 2 replies
    • 293 views

  3. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 213 views

  4. No sign up email

    By denegcon,
    • 1 reply
    • 204 views

  5. [Solved] SMTPAuthenticationError using Django

    By tdevries,
    • 5 replies
    • 571 views

  6. [Solved] Relocating: Remove Account on Lily

    By Ookma-Kyi,
    • 1 reply
    • 272 views

  7. Increase php limits for typo3

    By huberret,
    • 5 replies
    • 475 views

  8. [Solved] Delete Hosting Account

    By RH9,
    • 1 reply
    • 289 views

  9. Increase Storage

    By Zillionp,
    • 4 replies
    • 684 views

  10. [Solved] Adding a domain

    By ayur,
    • 2 replies
    • 271 views

  11. [Solved] Setting my domain name

    By paulbieniek,
    • 1 reply
    • 251 views

  12. [Solved] please add my domain

    By m1crocat,
    • 1 reply
    • 310 views

  13. [Solved] Add domain to account on Lily server

    By Ookma-Kyi,
    • 2 replies
    • 306 views

  14. [Solved] Domain change

    By rockygl,
    • 1 reply
    • 224 views

  15. CPU load and 504 Gateway Time-outs

    By spacemonkey95,
    • 1 reply
    • 236 views
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