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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] add domain

    By mhm1,
    • 4 replies
    • 433 views

  2. Storage increase request

    By koenjiemily,   
    • 1 reply
    • 374 views

  3. [Solved] Add a domain please

    By koma,
    • 1 reply
    • 326 views

  4. [Solved] Reset Account / Root directory for PHP

    By danval,
    • 3 replies
    • 496 views

  5. trying to run a Flask app but keep getting 500 errors.. what am I missing?

    By fleetmax,
    • 1 reply
    • 279 views

  6. UPLOAD ERROR ISSUE

    By levysantaana,
    • 4 replies
    • 495 views

  7. [Solved] Request to Change Domain Name

    By ezdeath0622,   
    • 1 reply
    • 272 views

  8. [Solved] add subdomains

    By fleetmax,
    • 1 reply
    • 324 views

  9. 500: Internal Server Error

    By debug99,
    • 3 replies
    • 412 views

  10. [Solved] Add a new domain to my account

    By testerpassalia,   
    • 1 reply
    • 259 views

  11. mysql

    By gaelxir,
    • 1 reply
    • 244 views

  12. [Solved] Wipe a single domain

    By datadecay,   
    • 5 replies
    • 464 views

  13. [Solved] Please add SPF, DKIM, and DMARC records tomy account.

    By hostmysiteplease,
    • 5 replies
    • 455 views

  14. [Solved] Add a domain to my site

    By hostmysiteplease,
    • 1 reply
    • 276 views

  15. [Solved] Adding own domain

    By debug99,   
    • 1 reply
    • 255 views
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