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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,703 topics in this forum

  1. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 327 views

  2. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 253 views

  3. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 248 views

  4. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 372 views

  5. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 259 views

  6. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 311 views

  7. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 225 views

  8. a few questions...

    By christian3137,
    • 2 replies
    • 244 views

  9. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 254 views

  10. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 275 views

  11. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 205 views

  12. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 247 views

  13. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 675 views

  14. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 429 views

  15. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 257 views
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