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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] Activating SFTP

    By puspus,
    • 4 replies
    • 350 views

  2. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 266 views

  3. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 174 views

  4. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 192 views

  5. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 349 views

  6. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 357 views

  7. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 283 views

  8. Required extensions

    By deepakkr99027,
    • 1 reply
    • 195 views

  9. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 244 views

  10. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 181 views

  11. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 226 views

  12. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 196 views

  13. [Solved] Unable to reset password

    By bobrobot,
    • 1 reply
    • 217 views

  14. Subdomain

    By trenesky,
    • 1 reply
    • 187 views

  15. [Solved] Add a domain

    By msbsurfi,   
    • 3 replies
    • 272 views
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