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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. phpMyAdmin

    By ibra,
    • 3 replies
    • 461 views

  2. [Solved] Website reactivation request

    By marcodalcanto,
    • 3 replies
    • 452 views

  3. Possible Terms of Service violation detected

    By rmx1986,
    • 1 reply
    • 266 views

  4. i want to change my domain (https://bluesky4e.heliohost.us/) to (https://olvproxy.heliohost.us/)

    By dwyazzo2000,
    • 1 reply
    • 324 views

  5. DNS records for email

    By imimbergman,
    • 2 replies
    • 417 views

  6. [Solved] Request to add a new domain name and remove the old one

    By blueyesk,
    • 1 reply
    • 460 views

  7. [Solved] Add a new subdomain in my account

    By ai,   
    • 1 reply
    • 308 views

  8. Uncreated

    By ibra,
    • 1 reply
    • 322 views

  9. [Solved] Reset my account

    By ibra,
    • 3 replies
    • 430 views

  10. Not Found The requested

    By ibra,
    • 1 reply
    • 309 views

  11. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 481 views

  12. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 439 views

  13. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 360 views

  14. [Solved] Possible Terms of Service violation detected

    By pokemonwawi,
    • 3 replies
    • 428 views

  15. [Solved] the domain stopped serving duo to this configuration

    By osmaralvarez6911,
    • 4 replies
    • 515 views
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