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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,755 topics in this forum

  1. [Solved] I would like to request a subdomain

    By alex11315,
    • 1 reply
    • 255 views

  2. [Solved] Website Error

    By trader joe,
    • 2 replies
    • 283 views

  3. [Solved] AlexLiss216 Subdomain Request

    By alexliss216,   
    • 5 replies
    • 422 views

  4. [Solved] Link external DNS records to account

    By efinn,   
    • 1 reply
    • 365 views

  5. [Solved] Downloads no longer doing anything?

    By lilychan,
    • 6 replies
    • 656 views

  6. [Solved] Request to add domain

    By b0chard,   
    • 4 replies
    • 408 views

  7. Create an online SQL database for people to access

    By leonewema,
    • 1 reply
    • 313 views

  8. Webmail (roundcube) in Tommy seems down

    By appmaker,
    • 0 replies
    • 188 views

  9. [Solved] add Domain

    By w2hsystem,
    • 1 reply
    • 368 views

  10. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 259 views

  11. [Solved] Add Domain

    By riz,   
    • 1 reply
    • 346 views

  12. [Solved] Donation completed via card – signup page error

    By Paschalidis Crhisovalantis,
    • 2 replies
    • 390 views

  13. [Solved] Add subdomain scheduling.mimisvipsalon.helioho.st

    By mimisvipsalon,
    • 1 reply
    • 339 views

  14. [Solved] Add a Domain please

    By pokemonwawi,
    • 1 reply
    • 259 views

  15. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 286 views
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