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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,258 topics in this forum

  1. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 647 views

  2. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 212 views

  3. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 182 views

  4. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 234 views

  5. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 207 views

  6. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 469 views

  7. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 305 views

  8. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 183 views

  9. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 178 views

  10. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 268 views

  11. SSL/TSL error message

    By skullys,
    • 2 replies
    • 292 views

  12. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 212 views

  13. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 332 views

  14. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 214 views

  15. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 226 views
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