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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 3 replies
    • 386 views

  2. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 214 views

  3. [Solved] can you help create new subdomain

    By ravikv123,
    • 2 replies
    • 261 views

  4. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 1 reply
    • 248 views

  5. [Solved] Add custom domain

    By cortadoistheonly,
    • 2 replies
    • 216 views

  6. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,
    • 5 replies
    • 351 views

  7. [Solved] I want to cancel my plan

    By ictroadmore,
    • 4 replies
    • 309 views

  8. I need a new domain added

    By kaviaresidence,
    • 3 replies
    • 228 views

  9. [Solved] Add Domains

    By trustinnova47,
    • 1 reply
    • 175 views

  10. [Solved] Add new domain

    By appworksolutions,
    • 3 replies
    • 263 views

  11. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 1 reply
    • 212 views

  12. [Solved] Add Domains to my Account

    By developer1,
    • 1 reply
    • 281 views

  13. [Solved] WebMail Not Working

    By kbp2025,   
    • 1 reply
    • 301 views

  14. [Solved] Please reset my account

    By thofficial,
    • 1 reply
    • 255 views

  15. [Solved] Adding New Domain

    By boomarenio,
    • 1 reply
    • 225 views
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