Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,816 topics in this forum

  1. [Solved] Add domain request

    By august854,
    • 1 reply
    • 390 views

  2. emails blocked

    By ecovoltios,
    • 1 reply
    • 278 views

  3. Reset Account

    By teojingyao,
    • 1 reply
    • 212 views

  4. remote connection to mariaDB

    By chanders,
    • 0 replies
    • 175 views

  5. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 380 views

  6. [Solved] VPS Canceled - Thank you for the VPS

    By bartekbo,   
    • 1 reply
    • 273 views

  7. my username is inw - PLEASE rename widgets-external.shoptions.net to external.shoptions.net

    By inw,
    • 1 reply
    • 217 views

  8. [Solved] Domain Addition Request

    By dddddecorating,
    • 1 reply
    • 272 views

  9. [Solved] I Need To Implememt Another Domain In My Heliohost Account

    By deltaforcemods,   
    • 2 replies
    • 245 views

  10. [Solved] my username is inw - please add 2 new domains: widgets-external.informationnetworkwebsite.com and widgets-external.shoptions.net

    By inw,
    • 9 replies
    • 448 views
    • inw
    • inw

  11. [Solved] Apparently no refresh on my WebApp

    By bgt,
    • 1 reply
    • 269 views
    • bgt
    • bgt

  12. Request to Change Subdomain Name

    By khanin,
    • 1 reply
    • 228 views

  13. Game Server

    By Rio adrian,
    • 1 reply
    • 307 views

  14. [Solved] Adding domains

    By guessthecase501,
    • 1 reply
    • 215 views

  15. [Solved] Possible false trigger about "Possible Terms of Service violation detected" email

    By knnske,
    • 1 reply
    • 358 views
×
×
  • Create New...