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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,429 topics in this forum

  1. [Solved] Request to Download Current Files for Backup – SkillConnect Website

    By Naomi Liu,   
    • 1 reply
    • 275 views

  2. Can not remove open_basedir restrictions

    By msbsurfi,
    • 1 reply
    • 282 views

  3. Permission Adjustment Request for Directory

    By talesaz,
    • 0 replies
    • 229 views

  4. [Solved] Suspicious Login Detected

    By monoista,
    • 2 replies
    • 247 views

  5. [Solved] Add a Domain

    By eduibin,
    • 1 reply
    • 224 views

  6. [Solved] Add Domain

    By eduibin,
    • 2 replies
    • 277 views

  7. [Solved] Adding a domain

    By gmpintus,
    • 2 replies
    • 264 views

  8. [Solved] Domain removal

    By talesaz,
    • 1 reply
    • 266 views

  9. Cannot connect to MySql

    By codename25,
    • 1 reply
    • 276 views

  10. [Solved] Can you add subdomain (web.funapp.in)

    By funappin,   
    • 1 reply
    • 298 views

  11. Add a domain

    By fourteentrees,
    • 1 reply
    • 256 views

  12. UpdraftPlus Restore error: 504

    By garrigue,
    • 10 replies
    • 1.9k views

  13. [Solved] Need Help – public_html Folder Deleted by Mistake

    By alexys21,   
    • 1 reply
    • 304 views

  14. I am unable to access the email accounts I have created.

    By live7day,
    • 1 reply
    • 286 views

  15. [Solved] Please enable Java for my Tommy account

    By alexys21,
    • 1 reply
    • 337 views
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