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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,014 topics in this forum

  1. [Solved] Reset Account ?

    By viosrio,
    • 1 reply
    • 138 views

  2. problem website

    By retrope,
    • 2 replies
    • 237 views

  3. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 450 views

  4. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 154 views

  5. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 143 views

  6. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 172 views

  7. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 148 views

  8. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 292 views

  9. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 155 views

  10. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 131 views

  11. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 117 views

  12. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 141 views

  13. SSL/TSL error message

    By skullys,
    • 2 replies
    • 160 views

  14. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 159 views

  15. [Solved] Let's encrypt error emails

    By Guest DmC,
    • 3 replies
    • 269 views
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