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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,087 topics in this forum

  1. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 153 views

  2. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 115 views

  3. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 106 views

  4. [Solved] Change DNS Records

    By turinglenditwwe,
    • 4 replies
    • 240 views

  5. please delete my account

    By subarnamajhi,
    • 2 replies
    • 161 views

  6. [Solved] add domain

    By gucabansimon,   
    • 1 reply
    • 127 views

  7. Submitting request for subdomain

    By scutoid,
    • 1 reply
    • 117 views

  8. [Solved] Subdomain

    By scutoid,
    • 1 reply
    • 127 views

  9. [Solved] wipe account

    By npnbss,
    • 1 reply
    • 142 views

  10. account reset

    By gucabansimon,
    • 1 reply
    • 112 views

  11. [Solved] Addon Domain request

    By ismailserin,
    • 1 reply
    • 121 views

  12. Debit or Credit Card Payment Fails

    By ismailserin,
    • 2 replies
    • 154 views

  13. [Solved] Domain Change for Heliohost

    By cassidyhilts,
    • 1 reply
    • 166 views

  14. [Solved] Change domain site

    By ignaciomtds,   
    • 2 replies
    • 177 views

  15. [Solved] I want to add my dommain to my host

    By imranlaoui,
    • 1 reply
    • 147 views
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