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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 272 views

  2. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 213 views

  3. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 411 views

  4. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 237 views

  5. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 374 views

  6. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 258 views

  7. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 241 views

  8. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 233 views

  9. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 373 views

  10. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 269 views

  11. HelioHost Server Monitor (created by Piotr GRD) 1 2 3 4

    By Piotr GRD,
    • 45 replies
    • 62k views

  12. [Solved] Add domain

    By imimbergman,
    • 1 reply
    • 243 views

  13. [Solved] add domain :-)

    By w2hsystem,
    • 1 reply
    • 211 views

  14. [Solved] Account Deletion

    By alexliss216,
    • 1 reply
    • 244 views

  15. [Solved] Domain request (devashraf)

    By devashraf,
    • 1 reply
    • 232 views
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