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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] Reset my account

    By raonek,
    • 1 reply
    • 197 views

  2. [Solved] Request to add domain "kursus.koosty.web.id"

    By koosty,   
    • 2 replies
    • 239 views

  3. [Solved] Add domain

    By wyojhzhxa,
    • 1 reply
    • 153 views

  4. [Solved] Add domains

    By mbta98,
    • 2 replies
    • 241 views

  5. [Solved] Swap domain for doodlemo

    By doodlemo,   
    • 1 reply
    • 214 views

  6. [Solved] Add new domains

    By vivekrajan007,
    • 2 replies
    • 189 views

  7. [Solved] Request account on Lily Server

    By snowlime,
    • 2 replies
    • 283 views

  8. [Solved] Increase the upload_max_filesize on PHP 8.4.15 to 20M

    By Palpale,
    • 7 replies
    • 489 views

  9. [Solved] E-mail dns settings Setup - SPF, DKIM, and DMARC

    By developer1,
    • 1 reply
    • 319 views

  10. [Solved] custom domain

    By not733402,
    • 1 reply
    • 179 views

  11. [Solved] 504 Gateway Timeout on Entire Hosting Account — Urgent Help Needed

    By Texus,
    • 1 reply
    • 219 views

  12. [Solved] Add Custom Domain

    By stark38767,
    • 2 replies
    • 234 views

  13. [Solved] Add Domain Name

    By gsakola,
    • 5 replies
    • 303 views

  14. [Solved] Remote DB Access for Small Project

    By johnnythrash,
    • 3 replies
    • 232 views

  15. Add domains

    By mbta98,
    • 1 reply
    • 148 views
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