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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,968 topics in this forum

  1. [Solved] Root directory for PHP

    By raqbul,
    • 10 replies
    • 435 views

  2. [Solved] Request to get my account deleted

    By Guest coderlotl,
    • 1 reply
    • 147 views

  3. Tommy Plan and Johnny Plan difference

    By gebu8f,
    • 0 replies
    • 132 views

  4. [Solved] Submitting request for subdomain

    By scutoid,   
    • 1 reply
    • 164 views

  5. [Solved] Website content not being served properly?

    By cesvillalta,
    • 1 reply
    • 142 views

  6. [Solved] Can't send e-mail from Tommy

    By infantex,
    • 4 replies
    • 268 views

  7. [Solved] Add-on domain

    By Seekier,
    • 1 reply
    • 141 views

  8. [Solved] Change domain

    By radodimitrov13,   
    • 1 reply
    • 123 views

  9. [Solved] Access for Lily Server

    By itbharat,
    • 2 replies
    • 114 views

  10. [Solved] Adding subdomain

    By frncszxc,   
    • 1 reply
    • 133 views

  11. SSL/TSL error message

    By skullys,
    • 2 replies
    • 150 views

  12. [Solved] Change of addon Domain name

    By marvelousaare,   
    • 1 reply
    • 151 views

  13. [Solved] Let's encrypt error emails

    By DmC,
    • 3 replies
    • 260 views

  14. [Solved] Add a domain

    By gebu8f,
    • 2 replies
    • 152 views

  15. [Solved] Add a domain to my account

    By Semaphorea35,   
    • 2 replies
    • 150 views
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