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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Error in accessing MySql database from Java

    By joomleex,   
    • 9 replies
    • 1.3k views

  2. [Solved] Invitation to Tommy

    By KarloRomic,
    • 4 replies
    • 605 views

  3. Replace my Subdomain

    By dott,   
    • 2 replies
    • 1k views

  4. [Solved] Any .htaccess rewrite will causes error 403

    By yky123,
    • 3 replies
    • 857 views

  5. addon domain with Google Domains primary domain

    By helioma,   
    • 4 replies
    • 981 views

  6. [Solved] upgrade the java server to tommy

    By lirn,   
    • 3 replies
    • 561 views

  7. [Solved] Turn AutoSSL Back on

    By DmC,
    • 3 replies
    • 635 views

  8. [Solved] Not able to login.

    By jainanuj,   
    • 2 replies
    • 783 views

  9. [Solved] External connection to database failure

    By gijonsesale,
    • 2 replies
    • 505 views

  10. [Solved] INVALID LOGIN

    By janisek,   
    • 3 replies
    • 653 views

  11. Getting 500 Internal Server Error while trying to login to cPanel

    By Flaze,
    • 1 reply
    • 527 views

  12. 403 forbidden error

    By xeirn,
    • 8 replies
    • 794 views

  13. Moving my site to heliohost

    By Amoss,
    • 4 replies
    • 662 views

  14. [Solved] Domain Change Request

    By mrj,
    • 2 replies
    • 455 views
    • mrj
    • mrj

  15. Can i change domain?

    By temunum,
    • 2 replies
    • 470 views
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