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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,490 topics in this forum

  1. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 185 views

  2. [Solved] 502 Bad Gateway

    By tdm,
    • 1 reply
    • 221 views

  3. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 222 views

  4. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 163 views

  5. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 298 views

  6. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 179 views

  7. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 309 views

  8. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 199 views

  9. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 182 views

  10. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 179 views

  11. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 296 views

  12. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 189 views

  13. HelioHost Server Monitor (created by Piotr GRD) 1 2 3 4

    By Piotr GRD,
    • 45 replies
    • 61.4k views

  14. [Solved] Add domain

    By imimbergman,
    • 1 reply
    • 190 views

  15. [Solved] add domain :-)

    By w2hsystem,
    • 1 reply
    • 145 views
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