Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,752 topics in this forum

  1. [Solved] Server Error 503 Service Temporarily Unavailable

    By AdamMat,
    • 2 replies
    • 205 views

  2. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 183 views

  3. [Solved] please restore my account

    By aqillapradisa,
    • 1 reply
    • 122 views

  4. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 145 views

  5. [Solved] Problem with Flarum

    By archlinux635,   
    • 9 replies
    • 357 views

  6. subscride to a domain name

    By appworksolutions,
    • 1 reply
    • 193 views

  7. [Solved] Request to Add New Subdomains (pknlcows.heliohost.us)

    By olack,   
    • 3 replies
    • 271 views

  8. [Solved] Domain removal

    By vts,
    • 1 reply
    • 133 views

  9. [Solved] Add subdomains in my account.

    By olack,   
    • 1 reply
    • 167 views

  10. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 133 views

  11. [Solved] Moodle 5.0 MARIADB version error

    By costacja,
    • 4 replies
    • 343 views

  12. [Solved] Add custom domain

    By chessfindercc,
    • 1 reply
    • 153 views

  13. Telegram bot.

    By arkaha,
    • 7 replies
    • 309 views

  14. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 3 replies
    • 313 views

  15. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 157 views
×
×
  • Create New...