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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,332 topics in this forum

  1. [Solved] Add a .com domain

    By xabierpico,
    • 2 replies
    • 157 views

  2. External MySQL Database

    By michaelhoffman,   
    • 2 replies
    • 146 views

  3. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 99 views

  4. [Solved] add domain to account ignaciomtds

    By ignaciomtds,
    • 1 reply
    • 150 views

  5. [Solved] Vrijschot

    By tjpronk,
    • 3 replies
    • 166 views

  6. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 295 views

  7. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 107 views

  8. Account reset

    By hsorsa,
    • 1 reply
    • 99 views

  9. SSH access

    By gmpintus,
    • 2 replies
    • 168 views

  10. [Solved] user: wapps    Please reset account.

    By wapps,   
    • 1 reply
    • 102 views

  11. [Solved] Add Domain

    By pokemonwawi,
    • 1 reply
    • 173 views

  12. [Solved] One more domain please

    By philipesouza,
    • 3 replies
    • 205 views

  13. User=wapps. Restoring Backup

    By wapps,
    • 8 replies
    • 231 views

  14. [Solved] Route external domain to helio hosted webspace

    By cwsvjudo,   
    • 4 replies
    • 200 views

  15. user: wapps. Deleting/Removing folder from root directory.

    By wapps,
    • 3 replies
    • 166 views
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