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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,728 topics in this forum

  1. [Solved] GoFundMe Donation

    By garrigue,
    • 1 reply
    • 398 views

  2. [Solved] GeoIP2

    By pajeet,
    • 2 replies
    • 441 views

  3. Access denied.

    By alrose,
    • 4 replies
    • 527 views

  4. [Solved] Account Unarchive Request

    By j0atm0n,   
    • 3 replies
    • 597 views

  5. [Solved] Enable remote Postgres Connection

    By bee1,   
    • 2 replies
    • 767 views
    • bee1
    • bee1

  6. [Solved] Just made a donation!

    By keibee,
    • 3 replies
    • 404 views

  7. [Solved] Server move request

    By zoliking,   
    • 1 reply
    • 371 views

  8. Adding an eu.org domain as an alias or addon

    By lookyweb,   
    • 6 replies
    • 1.6k views

  9. Server Error

    By RH9,
    • 10 replies
    • 1.2k views
    • RH9
    • RH9

  10. Prevent users from accessing subdomains from directory

    By dalrae,
    • 1 reply
    • 399 views

  11. [Solved] 2FA Removal

    By tycoonlover1359,
    • 2 replies
    • 778 views

  12. [Solved] Can't access postgresql db remotely

    By hsjdd,
    • 1 reply
    • 376 views

  13. [Solved] Please Unarchive My Account

    By maglck,
    • 4 replies
    • 516 views

  14. [Solved] Archived account because of inactivity.

    By ivatsa,
    • 1 reply
    • 381 views

  15. Error 500 all the time

    By studiosu,
    • 10 replies
    • 845 views
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