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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Adding .pp.ua domain fails

    By Anachoreta,
    • 12 replies
    • 1.3k views

  2. [Solved] Tommy Java TLS problem when connecting to MySQL

    By cridus,
    • 5 replies
    • 928 views

  3. [Solved] server move request

    By jon1melb,
    • 3 replies
    • 550 views

  4. [Solved] ASP.NET support

    By novafox,   
    • 4 replies
    • 1k views

  5. Account recovery request - hkr0x0a

    By hkr0x0a,
    • 1 reply
    • 440 views

  6. no name in database

    By teamnow,
    • 2 replies
    • 494 views

  7. [Solved] Move to Tommy

    By Chipicao,
    • 2 replies
    • 521 views

  8. Logs

    By J823,
    • 4 replies
    • 836 views

  9. Problem adding domain

    By piyushgu,
    • 1 reply
    • 400 views

  10. [Solved] Problem connecting to external MySQL db

    By gasparic,
    • 4 replies
    • 859 views

  11. [Solved] Move to Tommy request

    By dlaw,
    • 4 replies
    • 622 views

  12. [Solved] Please move my account to Tommy server

    By romany,
    • 3 replies
    • 527 views

  13. Enable intl extension

    By abdoudzg,   
    • 1 reply
    • 755 views

  14. My Cpanel Login Details

    By stockcoi,
    • 1 reply
    • 688 views

  15. [Solved] My website is not working 1 2

    By sulam,
    • 28 replies
    • 3k views
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