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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. [Solved] 403 Forbidden Error

    By Seekier,
    • 4 replies
    • 691 views

  2. [Solved] unarchive request logdog

    By logdog,
    • 2 replies
    • 589 views

  3. [Solved] Account on Tommy - Can't get Node.js tutorial to work

    By robev,
    • 2 replies
    • 713 views

  4. [Solved] Help Me Move My Account (Donation Screenshot)

    By sure-bet,   
    • 1 reply
    • 772 views

  5. [Solved] problems installing ssl certificate in subdomain

    By retrope,
    • 12 replies
    • 7.5k views

  6. help

    By sulam,
    • 3 replies
    • 813 views

  7. [Solved] Remote access to MySQL

    By ternsjo,   
    • 2 replies
    • 715 views

  8. porting postgresql and connection issue

    By nltrade,
    • 2 replies
    • 589 views

  9. [Solved] Server move request - donation made

    By lsu,
    • 2 replies
    • 470 views
    • lsu
    • lsu

  10. postgreSQL version

    By noscere,   
    • 2 replies
    • 1.4k views

  11. softaculous connection lost

    By alberto4,   
    • 1 reply
    • 435 views

  12. An error occurred! Application Error (603): [1] no such table: session

    By robertzo,   
    • 3 replies
    • 917 views

  13. [Solved] Need to update my email address

    By sathishg,
    • 3 replies
    • 557 views

  14. [Solved] Why couldn't I access whm when I enter my password?

    By robertzo,   
    • 5 replies
    • 1.1k views

  15. Issues Adding A Domain

    By sicelo,
    • 2 replies
    • 455 views
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