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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,499 topics in this forum

  1. [Solved] Add an additional domain

    By aliffarzanzim,
    • 1 reply
    • 618 views

  2. [Solved] Please change me the main domain

    By celestatone,
    • 1 reply
    • 477 views

  3. [Solved] Please reset my password

    By asterwind,
    • 1 reply
    • 410 views

  4. Add New Domain

    By zwx,
    • 1 reply
    • 492 views

  5. [Solved] Password reset

    By pkateel1,
    • 1 reply
    • 365 views

  6. Keep getting 500 error but nothing in the logs

    By Terru Ku,
    • 5 replies
    • 637 views

  7. username is hasnaa2000

    By hasnaa,
    • 1 reply
    • 334 views

  8. [Solved] Change Main Domain

    By Spearks,
    • 1 reply
    • 420 views

  9. [Solved] Account reset

    By bartekbo,
    • 3 replies
    • 481 views

  10. [Solved] Question about the Johnny invitation

    By sagnik,
    • 6 replies
    • 661 views

  11. [Solved] Deleting Account

    By yumi,
    • 5 replies
    • 630 views

  12. [Solved] Unable to recreate wiped account

    By jljcksn,
    • 2 replies
    • 398 views

  13. [Solved] Subscription Suspended

    By zurita86,
    • 1 reply
    • 419 views

  14. [Solved] Account reset

    By efailure,
    • 3 replies
    • 471 views

  15. [Solved] STARTING OVER

    By abio,
    • 4 replies
    • 499 views
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