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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. Disk Usage Discrepancy

    By chal1812,   
    • 1 reply
    • 784 views

  2. Parking domain.

    By cmh,
    • 5 replies
    • 905 views

  3. Recover deleted MySQL databases

    By xwintk,
    • 7 replies
    • 1k views

  4. O cant acess my account and website os off line. 1 2

    By Zerotrash,
    • 18 replies
    • 1.9k views

  5. Johnny's mysql is down

    By obimaduf,
    • 7 replies
    • 911 views

  6. [Solved] please move

    By fq1444,
    • 8 replies
    • 1k views

  7. [Solved] Unarchive: sureshpi

    By sureshpi,   
    • 5 replies
    • 998 views

  8. [Solved] Change domain

    By niandu,
    • 4 replies
    • 681 views

  9. Reset password

    By fq1444,
    • 1 reply
    • 665 views

  10. Resetting password

    By J823,
    • 1 reply
    • 830 views

  11. Connection Timeout

    By imuser,   
    • 2 replies
    • 907 views

  12. Database nuked: mariopilot.heliohost.org

    By mariopilot808,
    • 5 replies
    • 895 views

  13. [Solved] Server Move Request

    By stewert,
    • 5 replies
    • 734 views

  14. [Solved] Ricky Py 3.9.5 Need some python modules

    By megz,   
    • 2 replies
    • 1.1k views

  15. [Solved] Donations via PayPal

    By ballagyr,
    • 3 replies
    • 789 views
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