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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,498 topics in this forum

  1. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 409 views

  2. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 583 views

  3. [Solved] reset password

    By heliot10,
    • 1 reply
    • 357 views

  4. [Solved] Ssl Error

    By muneeromran2001,
    • 1 reply
    • 573 views

  5. Not getting Plesk migration email

    By pokestar,
    • 1 reply
    • 451 views

  6. [Solved] Change domain

    By loginn404,
    • 4 replies
    • 575 views

  7. adding domain name

    By saadedd,
    • 0 replies
    • 332 views

  8. [Solved] change of main domain

    By todorecargas,
    • 1 reply
    • 460 views

  9. [Solved] Delete account

    By Guest,
    • 1 reply
    • 437 views

  10. [Solved] Please, send me reset password instructions for Heliohost

    By glebzer,
    • 3 replies
    • 451 views

  11. Renewing account failed

    By choochoo7298,
    • 1 reply
    • 525 views

  12. please add subdomain cloud.thepatik.com

    By patikdev,
    • 0 replies
    • 335 views

  13. Email register donor

    By adiespne,
    • 4 replies
    • 643 views

  14. Is Tommy down?

    By infantex,
    • 7 replies
    • 870 views

  15. Unable to Login to My Tommy Account

    By seintitus,
    • 3 replies
    • 882 views
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