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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,593 topics in this forum

  1. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 515 views

  2. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 610 views

  3. Add another domain option

    By jmalik,
    • 2 replies
    • 467 views

  4. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 399 views

  5. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 670 views

  6. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 898 views

  7. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 645 views

  8. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 1.5k views

  9. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 396 views

  10. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 914 views

  11. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 472 views

  12. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 574 views

  13. Renewing Account

    By dhahibi,
    • 1 reply
    • 392 views

  14. I Need invitation code

    By f8athy,
    • 1 reply
    • 410 views

  15. [Solved] Adding Domain

    By metaprojects,
    • 1 reply
    • 476 views
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