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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,105 topics in this forum

  1. [Solved] Forget how to us Let's encryt

    By fuzmic,
    • 5 replies
    • 753 views

  2. Moving to plesk

    By softlab,
    • 1 reply
    • 8.6k views

  3. [Solved] SSL Certificate Generation Failing

    By archer49,
    • 3 replies
    • 764 views

  4. [Solved] New ETA for migration to plesk

    By fuzmic,
    • 3 replies
    • 683 views

  5. [Solved] Python Modules to Install

    By cktrack,
    • 3 replies
    • 851 views

  6. [Solved] weird stuff on plesk

    By garrigue,
    • 7 replies
    • 1k views

  7. Perl / Python Scripts not running after Plesk Migration

    By cktrack,
    • 10 replies
    • 1.3k views

  8. [Solved] e-mail address may not match for donation/account

    By eDave56,
    • 1 reply
    • 559 views

  9. [Solved] Location of Error Logs in Plesk

    By cktrack,
    • 1 reply
    • 458 views

  10. [Solved] Please install SSL Certs

    By capcom,
    • 4 replies
    • 711 views

  11. moodle version on plesk

    By garrigue,
    • 5 replies
    • 824 views

  12. [Solved] Please help linking my donation to this account for Plesk Migration.

    By zekus,
    • 3 replies
    • 764 views

  13. [Solved] Cancel subscription

    By hyphen,
    • 2 replies
    • 549 views

  14. [Solved] creating new domains in plesk?

    By tstamphaus,
    • 2 replies
    • 531 views

  15. Plesk ETA and account status

    By rayd,
    • 6 replies
    • 858 views
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