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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. [Solved] Python 1 2

    By bmeyer,
    • 17 replies
    • 1.5k views

  2. [Solved] Unarchive request

    By Nimb,
    • 1 reply
    • 419 views

  3. [Solved] Unarchive

    By calax2,
    • 1 reply
    • 351 views

  4. [Solved] Need explanations on cPanel credentials

    By labrecqv,   
    • 2 replies
    • 776 views

  5. [Solved] Uploading directory structure

    By bmeyer,
    • 2 replies
    • 447 views

  6. Requesting external cron job setup for Ghost CMS

    By Seekier,
    • 4 replies
    • 532 views

  7. [Solved] Server Move Request

    By jeffvig,
    • 1 reply
    • 304 views

  8. SSL Certificate Error

    By leranjun,
    • 1 reply
    • 434 views

  9. [Solved] Unarchive lego

    By sdk,
    • 1 reply
    • 290 views

  10. [Solved] Kill Python processes

    By troodber,
    • 2 replies
    • 482 views

  11. [Solved] Unable to stop python script

    By sebas,   
    • 2 replies
    • 1.6k views

  12. [Solved] Request To Connect Remotely To Mysql

    By zagonel,
    • 2 replies
    • 470 views

  13. PLEASE DELETE MY ACCOUNT ON HELIOHOST

    By Absolutely,   
    • 2 replies
    • 667 views

  14. Some errors

    By Absolutely,   
    • 5 replies
    • 856 views

  15. [Solved] SSL not configured problem.

    By MoneyBroz,
    • 3 replies
    • 561 views
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