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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 376 views

  2. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 630 views

  3. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 802 views

  4. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 595 views

  5. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 1.4k views

  6. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 355 views

  7. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 864 views

  8. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 422 views

  9. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 547 views

  10. Renewing Account

    By dhahibi,
    • 1 reply
    • 369 views

  11. I Need invitation code

    By f8athy,
    • 1 reply
    • 391 views

  12. [Solved] Adding Domain

    By metaprojects,
    • 1 reply
    • 450 views

  13. Domain Change

    By y1shubham,
    • 2 replies
    • 451 views

  14. [Solved] Changing my main domain

    By guessthecase501,
    • 1 reply
    • 502 views

  15. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 405 views
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