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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,435 topics in this forum

  1. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 393 views

  2. [Solved] How can i transfer from Johnny to Tommy?

    By craziks,
    • 2 replies
    • 562 views

  3. [Solved] Invalid certificate

    By luanfrj,
    • 2 replies
    • 623 views

  4. [Solved] Add this domain name

    By Seekier,
    • 3 replies
    • 663 views

  5. Can find my files

    By space4u22,
    • 1 reply
    • 388 views

  6. Unable to send email using PHP SMTP.

    By craziks,
    • 5 replies
    • 1.4k views

  7. [Solved] Add 2 new domains

    By shmedi,
    • 1 reply
    • 469 views

  8. [Solved] How do I hide all my posts

    By ldly,
    • 2 replies
    • 475 views

  9. [Solved] Unable to login! Need help to reset password.

    By ansab,
    • 1 reply
    • 405 views

  10. [Solved] Can't Access wp-admin

    By Palpale,
    • 2 replies
    • 671 views

  11. [Solved] External DNS Issues

    By esmeadmin,
    • 4 replies
    • 554 views

  12. dns change

    By martinhuser,
    • 1 reply
    • 377 views

  13. [Solved] ssl cert missing

    By nyten,
    • 0 replies
    • 690 views

  14. [Solved] No more https

    By tdm,
    • 3 replies
    • 740 views

  15. [Solved] demande de compte

    By lulu,
    • 2 replies
    • 492 views
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