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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,656 topics in this forum

  1. [Solved] Changing The Domain

    By bawanthabe,   
    • 1 reply
    • 473 views

  2. Add New Domain

    By bawanthabe,
    • 1 reply
    • 451 views

  3. 503 error

    By tschmidt,
    • 7 replies
    • 1.1k views

  4. [Solved] Changing username/display name

    By bpthecodeman,
    • 6 replies
    • 825 views

  5. [Solved] Adding a new website/domain

    By bpthecodeman,
    • 4 replies
    • 717 views

  6. SSL not working

    By jrf,
    • 1 reply
    • 478 views

  7. [Solved] add domains

    By ccaracci,
    • 1 reply
    • 565 views

  8. Request access for Lily

    By tommardev,
    • 7 replies
    • 925 views

  9. PHP AI Script Issue on HelioHost - Not Returning AI Input

    By ChippyTech,
    • 1 reply
    • 742 views

  10. [Solved] hh_k4i0d Disk cleanup and reversal of arbitrary suspension

    By k4i0d,
    • 1 reply
    • 519 views

  11. Domain and password

    By Guest hunterp11,
    • 0 replies
    • 394 views
    • Guest
    • Guest

  12. [Solved] Locked out

    By Wooldrid,
    • 3 replies
    • 617 views

  13. [Solved] reset password

    By java1to3,
    • 5 replies
    • 757 views

  14. Resety password

    By dyfhjub2022,
    • 2 replies
    • 503 views

  15. Forgot password

    By mafincho,
    • 2 replies
    • 541 views
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