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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Mails to Gmail are bouncing

    By lsu,
    • 3 replies
    • 564 views

  2. [Solved] Change of email

    By dj123w1,
    • 1 reply
    • 311 views

  3. [Solved] Wipe account and start overover to change the username

    By oguzhanozgul,
    • 1 reply
    • 535 views

  4. [Solved] access postgresql remotely

    By jagoan,   
    • 7 replies
    • 717 views

  5. [Solved] Issues when running Grav on Plesk

    By Kairion,   
    • 2 replies
    • 852 views

  6. [Solved] Domain change

    By Guest hunterp11,
    • 2 replies
    • 363 views

  7. [Solved] Plesk ETA

    By Kairion,
    • 4 replies
    • 647 views

  8. Is Tommy down?

    By dl5ark1,
    • 6 replies
    • 718 views

  9. DNS failing for VPS40

    By infantex,
    • 3 replies
    • 419 views

  10. [Solved] Reset Account

    By sortaloc,
    • 7 replies
    • 606 views

  11. [Solved] Delays in migration/upgradation

    By pieviks,
    • 2 replies
    • 388 views

  12. [Solved] donation failed

    By notic,
    • 1 reply
    • 354 views

  13. [Solved] Donated for moving, checking it's linked

    By Mathieu,
    • 1 reply
    • 337 views

  14. Newly added site to plesk gives redirects error

    By AtomicBob,
    • 7 replies
    • 693 views

  15. [Solved] Requesting Subdomain

    By killsush,
    • 1 reply
    • 319 views
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