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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,592 topics in this forum

  1. [Solved] Internal Server Error

    By ibra,
    • 7 replies
    • 908 views

  2. [Solved] Request to add an additional domain

    By tetepay,
    • 1 reply
    • 450 views

  3. [Solved] Forgot my password

    By dyfhjub2022,
    • 1 reply
    • 444 views

  4. Setting up a new account on Heliohost

    By TobyParks,
    • 3 replies
    • 887 views

  5. [Solved] I forgot my account password

    By muneeromran2001,
    • 1 reply
    • 418 views

  6. [Solved] Failed Helihost & Plesk Login

    By ebsug,
    • 2 replies
    • 764 views

  7. Problem(warning) showing On Website

    By pafabaplay,   
    • 1 reply
    • 434 views

  8. [Solved] Change Request Of Main Domain

    By pafabaplay,   
    • 1 reply
    • 542 views

  9. Downloaded backup & my account was reset but..

    By davincee,
    • 3 replies
    • 747 views

  10. [Solved] Requesting to Change Main Domain

    By justseentm,
    • 2 replies
    • 581 views

  11. [Solved] Add domains to account

    By gacwpoff,
    • 1 reply
    • 537 views

  12. Can't login to plesk

    By kittythemes,
    • 1 reply
    • 430 views

  13. Remove Main Domain, But Not Sub Domains

    By bawanthabe,
    • 4 replies
    • 742 views

  14. [Solved] I need to reset my password admin

    By zuhib,
    • 4 replies
    • 601 views

  15. [Solved] Delete my account

    By zm0x7b9,
    • 1 reply
    • 390 views
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