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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,103 topics in this forum

  1. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 444 views

  2. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 405 views

  3. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 929 views

  4. [Solved] My Account Password

    By cvary611,
    • 1 reply
    • 397 views

  5. [Solved] Invalid invite link

    By c00lcr4b,
    • 1 reply
    • 526 views

  6. [Solved] Reset to Default

    By Spaceium,
    • 6 replies
    • 637 views

  7. [Solved] Reset Password

    By garfieldsf,
    • 1 reply
    • 331 views

  8. [Solved] Email validation sent to the wrong email address?

    By Raven,   
    • 3 replies
    • 495 views

  9. [Solved] can you move my acc to prev server?

    By softsys,   
    • 2 replies
    • 551 views

  10. [Solved] Johnny only now .. what Tommy status

    By fuzmic,
    • 3 replies
    • 450 views

  11. [Solved] Account recovery and transfer to Plesk

    By callebad,
    • 4 replies
    • 470 views

  12. [Solved] Can I get invitation for Johnny account?

    By monitor2,
    • 2 replies
    • 374 views

  13. [Solved] Format or wipe account

    By yasky,
    • 1 reply
    • 457 views

  14. [Solved] Change account type

    By lmmv9411,
    • 2 replies
    • 387 views

  15. [Solved] can not access my account

    By cabum,
    • 4 replies
    • 841 views
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