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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. Add new subdomain

    By leojiang,
    • 1 reply
    • 317 views

  2. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 477 views

  3. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 479 views

  4. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 447 views

  5. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 459 views

  6. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 510 views

  7. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 357 views

  8. add mystie.is-a.dev to realvanyek

    By realvanyek,
    • 1 reply
    • 498 views

  9. domain name address wrong

    By mauriciohincapiediaz,
    • 1 reply
    • 367 views

  10. [Solved] problem with dns

    By mauriciohincapiediaz,
    • 4 replies
    • 431 views

  11. [Solved] change domain

    By mauriciohincapiediaz,
    • 1 reply
    • 339 views

  12. [Solved] request adding an additional domain: nmpa.ually.cn

    By ually,
    • 1 reply
    • 408 views

  13. [Solved] Add domain

    By mauriciohincapiediaz,
    • 1 reply
    • 410 views

  14. [Solved] Add a Domain

    By scientistgray,
    • 1 reply
    • 487 views

  15. Confused about my account status

    By robev,
    • 1 reply
    • 540 views
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