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  1. Could the domain "keys.keygain.co" please be added to my account? Thank you (my username is theblock on Heliohost too) Edit: Solved on the Discord server by Krydos
  2. HI, Can I add 2 new subdomain to my account username deknoinarak: demo.nonthapatjamjai.tk and api.nonthapatjamjai.tk Thanks for helping
  3. Hello guys. I'm not sure if it's already to start a topic with multiple issues so if I'm not supposed to do that this topic can be closed and I'll post again in separated topics. First of all, my info: Username: fasouza Domain: fasouza.eu.org Server: Tommy Now my issues: Could you change my DNS settings by adding the following records (in order for me to migrate to HelioHost nameservers)?: Type Name Data / Content TTL Priority MX @ mx.zoho.com 5 min (300 sec) 10 MX @ mx2.zoho.com 5 min (300 sec) 20 MX @ mx3.zoho.com 5 min (300 sec) 50 TXT _dmarc v=DMARC1; p=quarantine; rua=mailto:dmarc@fasouza.eu.org 5 min (300 sec) TXT @ zoho-verification=zb79303131.zmverify.zoho.com 5 min (300 sec) TXT @ v=spf1 include:zoho.com ~all 5 min (300 sec) TXT zmail._domainkey v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCGDshrf0dJR897tiXXUlSawljNTtKRnsumAy29dLOYl8a4uxcD4IMGyTQAxxZ2uVahyOmKSD09UszRTy5np8tKtm4esSCXGDZwtWoOK/sSoruvopVwsNPi/riLVnBFxkgTo0ikrx7hjpWp8+XkITj/A+yLmHTnUCaXNwDYzgFZEQIDAQAB 5 min (300 sec) On cPanel I had the subdomain blog.fasouza.eu.org (pointing to {my_root_folder}/blog). Is it possible to have it back on Plesk? On cPanel I used Grav as my CMS/blog system as an alternative to WordPress. When trying to install it on Plesk I get a 500 error apparently because of its ".htaccess" file saying "Options not allowed here". Is it possible to check what are these not allowed options? I couldn't find on Plesk logs.
  4. I have two web-pages on my cPanel account: one static html page at https://ternsjo-it.heliohost.us/troff/one Java-war-application-page at https://ternsjo-it.heliohost.us/ternsjo_Troff/ both work fine at there respective url's, however, I would like users to simply type https://sb.troff.app to access my web application.When I create a subdomain, I must specify a "Root domain". IF I specify public_html/troff then the subdomain will point to the static page. Now my question is what I should specify in Document Root for the subdomain to point to the java-war-application-page? Thanks for trying to explain this! NOTE: I have tried to put "/public_html/ternsjo_Troff" as Document Root but it is not working...I use the Tommy server.
  5. Hey, I referred to www.heliohost.org/scripts/domain.php to change affiliaterecipes.heliohost.org to rogeriobsoares.heliohost.org but with no success. I'm on the third day, waiting for this change to be effective and nothing. Could you manually change it for me? Thanks.
  6. Hello I had a website running properly but after some time there were some problems with my domain so, now i want to use the subdomain which heliohost provide but don't know how to get one. My main domain now is tedtech.eu.org but i want to shift it to .heliohost.org domain because this domain is not working Please Help !! Thank You
  7. Hello i am having problem changing my main domain can anyone please help me. I want to change my main domain from tedtech.eu.org to tedtech.heliohost.us If anyone can change it for me then it will be of great help. not able to do from http://www.heliohost.org/classic/support/scripts/domain/ Thank You
  8. I need another subdomain on heliohost.org to host an additional website. Could you please create the following for me? new subdomain: pdjm.heliohost.org username: amalgd main domain: mainstay.heliohost.org server: tommy Thank you!
  9. Hello, I am trying to point a subdomain to heliohost, maintaining the domain pointing to another service (google). I want to point the subdomain campus.example.com to heliohost, but maintain example.com pointing to google. In the domain administration, I create an A register pointed to the shared IP address, but when I try to create a subdomain the system tells to me that the IP of the domain do not point to any heliohost address. Thanks for your help.
  10. Hi, I want to forward my one subdomain to another server. Because of the storage limit I have, I like to have my blog.mydomain.com subdomain to forward to another server. That particular server needs NS update. They only provided name servers. So I'm in need of updating subdomain's NS. Is it possible? if yes, how can I do it in DND Zone? Thanks.
  11. GM. I have free SSL enabled on my addon domain and it's serving well; But ig bcs it's linked to equivalent subdomain It's ran into an issue! tested with ssllabs and both two AAAA server responded unexpected failure, since it's subdomain , I can't set SSL on it and the API I want to work with can't verify my request. if it helps, I requested a main domain change, will it helps? whats the solution?
  12. How can I create a subdomain inside my new domain: orangeadex.tk (old orangeadex.heliohost.org)? I want something like subdomain.orangeadex.tk? Is it possible? Up to how many subdomains like that can I create? When I create a subdomain, my files must go to the folder related to that subdomain, right?
  13. Several days ago I created the subdomain (espanol.radioretroperu.com) wait for the dns to activate but too many days have passed and the subdomain is not shown. could someone tell me why I can't see my active subdomain? Is there something that can be done? thanks. Server: ricky
  14. Hello, I just received my invite to restore my Tommy account after the downtime and have successfully created my main account. Before the server went down I had a second domain on heliohost that was manually enabled by the root admin. May I request that it be added again? Many thanks, Kurt Server: Tommy Recently created domain: kurtilk.heliohost.org Desired second domain: tpltrl.heliohost.org
  15. Hi, I've created a new subdomain (updates.maicol07.it) where I installed OctoberCMS from Softaculous. CPanel issued a self-signed certificate that expires next year but if you try to open https://updates.maicol07.it it says: Ahoy! You're seeing this page because you've reached a website on our service that's not configured to accept secure connections (HTTPS). If you're a visitor, try visiting this site again, removing the "https" in front of the website domain. Please note that your connection to this user's website will not be secure. If you're the webmaster of this site, we recommend you take a few minutes to set up SSL so your visitors can connect securely. You can do this from your control panel. If you need assistance, please visit our support forums or Wiki. Thanks for choosing HelioHost! Sincerely, What should I do? Wait for AutoSSL? Note that some days ago I've set up Cloudflare. Thanks
  16. Please replace my subdomain, lunarcrisis.heliohost.org to monchi.heliohost.org .
  17. Hello, I've done a lot of research but cannot figure out how to make session variables created on one subdomain or root domain accessible to all other subdomains of that root domain. For example, if I login to my account on https://valid.studius.gq, the login php script sets the session variable "logged_in" to true. This allows access to all pages that are protected within the subdomain. However, the same session variable is not valid at https://matic.studius.gq and it redirects back to the login page. Any and all suggestions are appreciated. Thank you.
  18. I am trying to deploy flask app on subdomain say testings. this is my .htaccess. RewriteEngine On RewriteBase / RewriteRule ^(media/.*)$ - [L] RewriteRule ^(admin_media/.*)$ - [L] RewriteRule ^(flask\.wsgi/.*)$ - [L] RewriteRule ^(.*)$ flask/flask.wsgi/$1 [QSA,PT,L]This is my flask.wsgi import os, sys # edit your username below sys.path.append("/home/username/public_html/flask"); sys.path.insert(0, os.path.dirname(__file__)) from myapp import app as application # make the secret code a little better application.secret_key = '<removed>'when I visit using user.heliohost.org/testings it works but when I visit using testings.user.heliohost.org it throws internal server error.
  19. Hello dear heliohosters I've noticed a difference between Tommy and Ricky when it comes to the HTTPS version of the default subdomains, namely: webmail.xxx, cpanel.xxx, and webdisk.xxx.heliohost.org. 1) On Ricky http://cpanel.licool.heliohost.org loads the NOT secured cpanel login page. https://cpanel.licool.heliohost.org loads correctly the SECURED cpanel login page. While, 2) On Tommy http://cpanel.awal1.heliohost.org loads the NOT secured cpanel login page as well, but https://cpanel.awal1.heliohost.org POINTS to the INDEX page in public_html! instead of loading the secured cpanel page. Although Krydos has explained to me that on Tommy cpanel.xxx, webmail.xxx... etc are not real subdomains, they are actually proxies. For instance, cpanel.xxx is a proxy to tommy.heliohost.org:2083. I would like to know what is the difference then with Ricky that loads the right subdomain page weather using http or https? when Tommy doesn't I hope my question is clear and thank you in advance for any help.
  20. Hi, I can't access to subdomain https://blog.maicol07.tk and I think it's because of CloudFlare... Could you help me? Thanks
  21. I have a parked domain that points to my main domain: giteshsshroti.heliohost.org(main-domain), trial-gss.tk(sub-domain) But for all my subdomains, the following happens: (eg. my subdomain is: giteshss) Whenever I open giteshss.giteshsshroti.heliohost.org, the subdomains open successfully.But, whenever I do giteshss.trial-gss.tk, it doesnt and flashes án error saying site can't be reached.Will someone help WHY this happens? And also, HOW to overcome this? Also, can i have my email accounts for my main domain, with my subdomains too? If so, what shall I do? eg.: admin@trial-gss.tk can this happen?
  22. I have "Tommy" account with asp.net and java working on my main domain as enabled by krydos. But both of them are not working on my subdomains. Can someone help? Do i have to request java and asp.net support for all my subdomains individually? Please help me through it. Thanks!
  23. A few days later I change my *.heliohost.org subdomain to demo.heliohost.org using the script "Domain Change" and upon waiting approximately for about 48 hours and check my desired subdomain, it takes forever to load.. So, I decided to delete my HelioHost account, and this time I tried to register again with my desired subdomain but unfortunately, it said: "We're sorry, but that domain has already been taken. Please go back and enter a different domain." Can somebody make it available for me 'cause I really need that for the live preview of my upcoming product? Can somebody help me for that purpose? Thanks, anyway..
  24. How do I enable a content delivery network (CDN) such as CloudFlare, with a *.heliohost.org subdomain? Upon adding a website and inputting my *.heliohost.org subdomain in getting started with CloudFlare, this quote is appearing: "We were unable to identify *.heliohost.org as a registered domain. Please ensure you are providing the root domain and not any subdomains (e.g., example.com, not subdomain.example.com) (Code: 1099)" And also, can the nameservers of a *.heliohost.org subdomain be changed? Is using CloudFlare with a *.heliohost.org subdomain, not possible? If it is, could you give me the right instructions to achieve that? If it's not, can you give me a specific CDN that can be used in such subdomain with a little instructions? Thank you..
  25. Can I have two subdomains under the domain name heliohost.org in my account with the help of a moderator? That's it, thanks..
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