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Everything posted by wolstech
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That explains why... Invited. Keep in mind it may go to spam since the address is Gmail. Let us know if you can't find it.
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Yeah that's a known issue, we can't take recurring payments from India due to their unusual banking regulations. Krydos can generate a link for a one-time payment that will work in India. We also take crypto using any of the wallets shown here: https://heliohost.org/donate/ (You'll need to let us know if you donate that way so we can go find the payment) Keep in mind that Krydos might require users doing non-recurring payments to purchase 6 months at a time due to the fact we have to manually process it (normally it's all automated, but the automation requires the recurring subscription that doesn't work).
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Sent. Please check your email for the link.
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Questions with VPS Hosting and Multiple Websites
wolstech replied to aaronmaruska's topic in Questions
On a VPS, it can be anything you want including Plesk. Just keep in mind though that Plesk is not free, so on top of your VPS you'd need to pay a monthly fee for a license for it separately. There are plenty of free control panels though that won't need a separate license. See this topic from a while back: -
Donor sign up is 1GB unless the donation is $6 or more ($5 per 1000MB, so $1 for the account + $5 for the extra space). If you purchased extra space for your old account, we can add it back to your new one if you post the transaction ID of the donation that gave it to you. Out of curiosity, why do you want an account on Tommy so badly when Johnny is actually better than Tommy right now and will work with your backups? I'd be glad to just invite you to Johnny for free (and said above, we can move you to Tommy later at no cost when it becomes an option).
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[Solved] ENABLING DB ACCESS FROM MY IP
wolstech replied to Ben Kramarz's topic in Escalated Requests
Krydos can do this for you. -
Sure. Sent. Just be aware that the websites and content on each account cannot be connected or affiliated in any way. If we see activities such as cross-hosting (using one account to store content or a subdomain for the other), accounts taking the same actions at the same time, or similar behaviors that suggest they're being used as a single account, both accounts will be suspended and proof of ID for the second user will be required. If the reason you're doing this is because you need a second domain, it can be added to your existing account, there's no need for a second account to host a second website. If you need more disk space that is supposed to be purchased at $5/1000MB with a max of 6000MB (one time payment good for life of the account). Creating a second account to avoid paying for disk space will result in the second account being banned.
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Users are only allowed one account, so you cannot receive another invite. If you would like me to invite the other email address, you would need to delete the hosting account ignaciomtds first.
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Krydos has to set up SPF and DKIM to fix this.
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[Solved] Error Connecting to Postgress Server
wolstech replied to benmmonster's topic in Customer Service
Glad to hear its working again Marking solved. -
Changed. It can take up to 2 hours to start working.
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Krydos can do this for you.
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Account abio has been deleted and an invite for a fresh account has been sent to you.
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Krydos has to do this for you.
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You have to sign up again first. We didn't automatically create a new account for you. Keep in mind that you will only be able to get an account on Johnny for the time since Tommy is full. Do you want me to send you an invite for a Johnny account?
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We don't allow SSH on shared hosting for security reasons. Also, we don't support RoR either at the moment (we did on cPanel but this support was not carried forward to Plesk, it might be added back in the future though). For now, you're going to need a VPS if you want to run that...
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[Solved] VPS34 cant be accessed, i messed up installing webmin
wolstech replied to onlybmg's topic in Escalated Requests
Krydos will need to fix this for you, or possibly rebuild it. Keep in mind that if you decide to use Plesk on our VPS, it's not free and you'll need to buy a license. -
What domain is it? We have to add the domain to your account for you, then you need to edit your domain's DNS settings to point to Johnny (you can either do that by using NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or by using an A record pointed to 65.19.141.67).
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[Solved] Add remote access to Postgres DB on my tmr2.heliohost.org site
wolstech replied to tmr's topic in Escalated Requests
Krydos can do this for you. -
Reason: High load and over quota by 800 MB anyways. Yeah, if you're slamming it with a lot of requests, you'll cause high load, and as you kind of expected you also ran out of disk space. I'll let Krydos handle this since he was the one who suspended you.
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[Solved] CREATE permission required for 'pgcrypto' extension
wolstech replied to landho's topic in Escalated Requests
Krydos has to create extensions for you. -
Deleted. I've also merged the forum accounts so you only have one of those too.
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[Solved] could you please transfer my account
wolstech replied to celestatone's topic in Customer Service
Accoutnt celestatone on Johnny has been removed. You're welcome