wolstech

Unsuspended. The domain will take up to 2 hours to work. For the software, either should work. I've run flarum before and it worked (though not with 1000+ users). Never tried nimforum. Give both a shot and see how they perform. You can watch your server load here: https://heliohost.org/dashboard/load/ Flarum should be in softaculous, not sure about nimforum. As you grow, you may eventually outgrow Johnny due to the load limits, which cannot be increased at the moment except by moving to a VPS (eventually, moving to Morty will be an option for this, that server won't have load limits when released, and instead will charge a monthly fee that increases based on load). If you outgrow Johnny before we release Morty, you can move to a VPS and later to move to Morty too. EDIT: The domain change failed...

Domain added. It can take up to 2 hours to start working.

No, you did not need to create another account. You needed to contact support. Odds are the issue was related to either software on your account that was broken or a misconfiguration in DNS. Which account do you want to keep? Once we know which one you actually want to use, we can look into the errors you were experiencing.

That account is permanently banned for advertising the sale of DoS and/or botnet services. Such services are prohibited under our Terms of Service as illegal activity since their primary purpose is to intentionally abuse, disable, harm, or otherwise cause the improper operation of their target. The sale of such services may also be illegal in the United States under federal law.

It means the server in the process of creating another database for someone. In most cases the fix is to try again later.

You're suspended for having more than one account. Users are only allowed to have one account. Which one do you want to keep? (As a reminder, you can host up to 10 domains on a single account. You don't need 2 accounts to have 2 websites.)

Thanks for explaining the situation. The two accounts we see (dsuarezg, bug) have been unsuspended. What is the username of the third person's account so we can whitelist it? The restrictions exist because we do not have unlimited server resources. Unlike large commercial hosts that own massive data centers or resell resources from places like AWS, we are a tiny nonprofit that owns a single rack of servers. If a single person decides to create numerous accounts so they can hog more than their fair share of resources, it means we have fewer resources to serve others who just want a single account. As a result, we enforce this restriction across all accounts regardless of use.

@Palpale Your site has been fixed. Softaculous had replaced your .htaccess with its own file, which is incompatible with your website. I've restored the backup copy and the site now works. It looks like Softaculous created a .bk file (backup htaccess) when this happened, I just renamed that back to .htaccess and the site works again. I would recommend not using the WP management tools in Softaculous with your site as a result. Use the Plesk WP toolkit instead.

DKIM value looks good now on my side. Let us know how it goes. C:\Users\Owner>nslookup Default Server: UnKnown Address: 2601:41:c080:e21:1691:82ff:fec5:a840 > set type=txt > server 1.1.1.1 Default Server: one.one.one.one Address: 1.1.1.1 > default._domainkey.ookma-kyi.tech Server: one.one.one.one Address: 1.1.1.1 Non-authoritative answer: default._domainkey.ookma-kyi.tech text = "v=DKIM1;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDhTtmczF3anobF3FwdLX0mjGigHE6PWbNo+lxA4Ekq73PnOZNP68yWjfuk78qaHVg3KFkQnJPOCsBAeAROStfiCiHrvAnNgZVHLgnW1sfIdmSm61USQAwaYz17bkBS6UNhekZNwn/SVLSjPBGcUeOye639HlmWUc8fxSkjzucqgQIDAQAB;" >

That app was running well enough to get him suspended for high load. When he's ready we can unsuspend him and try to figure out what happened here, it's probably a mistake in the code somewhere considering other users are using node without issue.

Because it is your main domain, it must be changed to something else to remove it. Do you want me to change it to something like shoot360.helioho.st instead?

The high load is because you're using Wordpress. Read this to see why Wordpress is a bad idea: https://wiki.helionet.org/misc/wordpress Please fix the issue quickly. Our recommendation is to not use Wordpress at all, but if you must, remove as many plugins as you can and follow the other advice given at the bottom of the link above. You can monitor your load here: https://heliohost.org/dashboard/load/ Unsuspended.

Those subfolders don't exist on your account, so a 404 error is expected. If those are supposed to be virtual folders handled via mod_rewrite, you need to fix your .htaccess file or WP installation. The account itself is working properly. This page should show phpinfo(): https://plj.my.id/hh_test.php

Maximum mail size on Johnny has been set to 25MB. It might take a few minutes to take effect.

The support email does not accept attachments. If it was an image, please upload to an image host and include a link in your email instead. Also, can you please provide the public IP (both v4 and v6 if applicable) of the computer/network that cannot log into your account? You can view them using a site such as https://whatismyipaddress.com/

The flashdesign domain has been merged into your other account. You should now see both domains in Plesk, but it can take up to 2 hours for the flashdesign domain to work properly.

In addition, if you would like, we can merge both accounts together into one since they're on the same server so you can continue using both websites you already built. If you would like us to do that, please let us know.

Since you no longer want the account flashdesign, your other account has been unsuspended. You should be able to log into your other account shortly. As a reminder, if you created a second account to have a second website, you can request we add a second domain to your one account. It is possible to have up to 10 separate domains on one account. Please let us know if you need anything else.

We have to add it for you. What domain do you want added?

You’re suspended for having more than one account. Users are only allowed to have one account. Which account do you want to keep?

Did you update the IP addresses in Cloudflare to match the ones now shown in Plesk? The IP addresses are different on the new Tommy. You may need to turn off the proxy option temporarily too until everything works. Also, as a reminder, for the SSL settings on CF, the "SSL strict" option is not supported. Live migration doesn't work for Cloudflare users because we can't update your DNS and CF settings for you.

Please clear your cache. The domain plj.my.id is working for me.

That account is already active. If you're seeing the default web page, please clear your cache.

Krydos can do this for you.

It looks like this was solved since I see a Tommy account under the email address associated with your forum account. Please let us know if you need anything else.