wolstech

When you changed your main domain, your .heliohost.org domain should have stopped working. The fact that it still works leads me to believe that the domain change didn't actually happen, despite cPanel saying otherwise. Try changing the domain again using the domain change script. Also, I'm going to move this into customer service so other mods and admins will see it. I've never seen this particular issue before.

Your account was suspended for the following reason: Malware. 1 file(s). BASE64.Enc.PHP FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

The pictures you posted show that you have set the domain up correctly. The Queued page is normal because you haven't waited the 24 hours. Since you're on Johnny, it may take longer than 24 hours to get set up. If you still can't see your site after 2 days, try clearing your cache. If that doesn't help, please post here to let me know and I'll have it looked into.

I just did some more digging on this... Have you registered the habbideventos.tk domain? If you have not, you will need to visit www.freenom.com and register the domain. If you have registered your domain already, check that the nameservers are set correctly. In the domain's settings, be sure to select "Custom DNS" and enter ns1.heliohost.org and ns2.heliohost.org as the name servers. When the records are set correctly and have propagated, you should see them appear when you visit this link. Once you have done this, wait 24 hours for the DNS to propagate and for the domain change on your account to take effect.

The domain for your account is showing as habbideventos.tk in the database. Have you waited 24 hours? All domain changes need 24 hours to take effect (possibly longer since you're on Johnny).

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. To prevent this from happening in the future please remember to visit http://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

Mohebatt has been resuspended. Cyrus717 should be working for you.

You can only have one account, so go ahead and create a backup of mohebatt now. Let me know when you're done so I can resuspend it. I'll leave cyrus717 alone, that'll be the account you keep.

Please set your domain's nameservers to ns1.heliohost.org and ns2.heliohost.org. On the .tk website, your domain needs to be configured as shown in the picture below:

The account ishita1 has been unsuspended.

The account mohebbat has been unsuspended.

The account nedakav has been unsuspended. Please let me know when you are finished backing it up.

I'm not sure about VB.NET, but we do support ASP.NET on Johnny using Mono, as long as the software is compiled for .NET 3.5. As for uptime and reliability of Johnny, this monitor shows all the times it has been down today: http://heliohost.grd.net.pl/monitor/ There is no limit on the number of SQL databases you can have. Just remember that you only have 500MB of storage for everything in your account, and that includes database contents.

Sorry about the wait. From what I can see, you have three other accounts: saharnaz, raspina, nedakav I will unsuspend each account one at a time so you can create a backup. You can create a full backup in cPanel using this link: http://stevie.heliohost.org:2082/frontend/x3/backup/index.html When you're finished backing all of the others up, I'll unsuspend mohebatt. I have unsuspended the account saharnaz. Please let me know when you have finished backing up your files so I can unsuspend the next one.

That's a generic 500 error for a broken ASP.NET application. Something is wrong with whatever software you have installed. Follow the instructions it gives for enabling details so you can get the actual error message. After that, you'll need to troubleshoot your software. If you're developing the program yourself, make sure you're targeting .NET 3.5 when building it. Also, posting your cpanel username and a link to the broken site would be helpful.

Seeing that you're on Johnny, I wouldn't be surprised if it is due to high load, especially if it comes and goes randomly. The following are common causes of these errors:

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org

That account was suspended for phishing and cannot be unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. Note that this is your second suspension for high load. A third may be permanent. If you still see the suspended page, please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

The 'www' is just a link to public_html. Anything you change in public_html will show up if you view 'www', and vice-versa. The files are not stored twice.

You're welcome Glad to hear it's working.

That account is inactive. The registered email address is the d............i@gmail.com one you listed, so that is where password reset emails will go. Reactivate your account using this script: http://www.heliohost.org/home/support/scripts/renew Then try logging in or resetting your password again. Also, your account is on Stevie.