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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. wolstech
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  2. wolstech
    Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  3. wolstech
    No there is not. What are you storing that needs so much space? Also, most large files like videos and photos can be hosted elsewhere for free and linked to on your site.
  4. wolstech
    Your account was suspended for inactivity, probably because you did not log in to cPanel for 30 days. I've renewed it for you this time, but in the future you can renew an inactive account yourself by using this script: http://www.heliohost...t/scripts/renew
  5. wolstech
    Sure you can. Change your account's main domain back to exaclibur.heliohost.org using this script: http://www.heliohost.org/home/support/scripts/domain Then, wait 24 hours for the changes to take effect.
  6. wolstech
    All domain changes take up to 24 hours to take effect. If you're on Johnny, it can sometimes take more than 24 hours if load is high. Wait the full 24 hours, then clear your cache and see if it works.
  7. wolstech
    "It ain't broke, don't fix it" comes to mind...especially since we have thousands of accounts and something will likely break. As for a reason to update, support for SNI would be nice so we don't need to get dedicated IPs for ssl. Pretty sure its 11.38+ that supports that.
  8. wolstech
    I'll assume you mean on Johnny... The admins aware of it and are working on it: http://www.helionet.org/index/topic/17346-cpanel-license-expired/page__pid__97258#entry97258
  9. wolstech
    That domain is working fine. I see a directory listing. If you still see the Queued page, please clear your cache.
  10. wolstech
    Thank you
  11. wolstech
    As lancersupraskyline said, you can host pretty much any script you want, so long as it doesn't cause a lot of load on the server and complies with the TOS. If you're concerned about being suspended, the most common reasons are for inactivity, causing high load, sending too many emails (there's a limit of about 50/day), or using cron too much (limited to 2 runs/day). There's no age limit.
  12. wolstech
    Why not? For a bunch of reasons, the biggest being players...I've had people playing on 51990 (and its sister 51991) for a while now, and telling people to reconfigure their game when you don't even have contact info for most of them is challenging/impossible. More than likely they'd just go find a different server. Also, my ISP blocks all the common ports, so I can't host the server on ports like 21, 25, 80, 443, or 8080 that are likely to be open outbound here anyway. Speaking of which...is there a list of outbound ports that do work here so I know where to put future servers if I need to be able to see them from Stevie?
  13. wolstech
    That domain is working fine. If you still see the queued page, please clear your cache.
  14. wolstech
    Their choice of "ads" is interesting, since they often seem to promote fake security scans, malicious Firefox updates, pyramid and get-rich-quick schemes, and similar dubious content.
  15. wolstech
    That domain is serving ads, one of which is malware (a fake firefox update). The DNS on that domain is not pointed to Heliohost: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=headlessbuddhasamples.tk&rec=ALL If I had to guess, it looks like .tk canceled your domain Log into .tk and see if its still listed in your registered domains. Chances are it's not.
  16. wolstech
    I have a script that uses fsockopen()...it can't connect when it is run from Heliohost. The script in question will be providing a web-based status monitor for a game server that's hosted elsewhere. All it needs to do is connect to the destination to see if its still alive. A test script can be found at http://raxsoft.tk/temp/fsock.php It just checks and report a success or failure. Right now, it just sits there until PHP times out trying to connect. It works fine if I run it on my PC, but that defeats its purpose. The destination server that the script is supposed to connect to is minecraft.raxsoft.tk on port 51990. Is this port open outbound? If so, any idea why this doesn't work? If not, is there another way to either have it opened or to make this work (changing the port is not an option)? I'm user rax on Stevie.
  17. wolstech
    The license needs to be updated on Stevie. It happens every few weeks, and affects everyone on Stevie when it happens. An admin will fix it shortly.
  18. wolstech
    No. You must buy a dedicated IP address to use SSL.
  19. wolstech
    Johnny will always be the less reliable server, since it's used for testing upgrades and for services that cause a lot of load (e.g. Java). There's times when it's down for hours, and others where it's up for days straight. Johnny has been down several times so far today, for several minutes each time: http://heliohost.grd.net.pl/monitor/ Stevie hasn't been down at all. If up-time is the priority and you don't need things like Java or Ruby, use Stevie. As for SSL, a mod or admin will probably be able to explain it better, but you usually pay first, then post the transaction number and the account you want the IP put on. An admin verifies the payment and adds the IP address. The only fee is the $12 for the IP address.
  20. wolstech
    How are you logging in? Does it work if you log in at http://johnny.heliohost.org:2082 ? Also, have you tried resetting your password?
  21. wolstech
    Only cPanel 11.38 and up support it, so no, the cPanel we have does not support it. We have cPanel 11.34 on Johnny and 11.30 on Stevie.
  22. wolstech
    Those domains seem to be working. If you still see the Queued page, please clear your cache.
  23. wolstech
    You can't. cPanel does not support SNI. To use SSL on heliohost, you must purchase a dedicated IP address.
  24. wolstech
    Shell access is the ability to connect and use the terminal on the server to run commands. Usually its advertised as SSH access. Heliohost does not offer this for security reasons.
  25. wolstech
    That may be the case on other hosts, but on Heliohost the servers are configured to show the queued page for any domain that's not configured. What you are seeing is normal.
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