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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. During the migration to Plesk we moved a good number of Tommy users to Johnny because the new Tommy didn't fit all of the accounts.
  2. Added. They will take up to 2 hours to work. Please make sure you set up NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or create A and AAAA records pointed to the IPs shown in Plesk.
  3. What version of PHP are you using?
  4. Fixed. The DNS zones were missing from the name server and have been added. I've also issued the certificates for you, but it will take up to 2 hours to take effect.
  5. That account is long gone. It was created in March 2019, deleted, then created again in October 2019, and then was either deleted, got lost during one of the multiple server migrations, or was archived and the archive was lost in a ransomware attack back in February. Please sign up again.
  6. Added. Please set your DNS to ns1.heliohost.org and ns2.heliohost.org, or add A and AAAA records pointed to the IPs shown in Plesk.
  7. Please check your email for a link to reset your password.
  8. Looks like someone else fixed this because your account already exists.
  9. Your account's content is showing now. When you unarchive an account, it's normal for the domains to take up to 2 hours to show your content. The password not restoring happens sometimes. A link to reset your password has been emailed to you.
  10. Krydos can look at this.
  11. Specifically, you have 3 accounts: yexil, shabanaraby, and yehiamm19. Which one do you want to keep?
  12. An invite for a fresh account has been sent to you. If you want your javidigital.heliohost.org domain back, please let me know as I'll need to set that on my end (the system won't allow users to pick the .org domains anymore, but users who had them prior to the change are allowed to keep them).
  13. Please check your forum PMs for information on your Lily account.
  14. I'll get this set up for you later tonight when I'm at my PC.
  15. I just saw what looks to be a donation from you. Let me know when the account is set up and I'll get the Lily account added for you (If you can't find the invite, let me know and I can send it to a different email address since some providers love to flag them as spam).
  16. .NET 6 has been installed on Lily.
  17. Domain change it is... https://helionet.org/index/topic/56889-hh154501-requesting-to-change-the-domain/?do=getNewComment
  18. The domain "toastergame" is not valid by itself since it needs a suffix. Do you want toastergame.helioho.st or toastergame.heliohost.us?
  19. Merged. Do you want the domain changed, or do you want your account reset (deleted and reinvited)? There's no point in doing the former if you want your account reset since a reset deletes your account entirely and we reinvite you (and you could just sign up with the new domain when setting up the replacement account...)
  20. Krydos should be able to remove that and use its slot. Those weird subdomains are a relic of cPanel, which created a subdomain for each addon domain, then parked the addon domain on top of it. Plesk doesn't do this.
  21. What do you plan to use this account for?
  22. I’ll let krydos answer this as I don’t know enough about Django to answer. That said you’re the first ask for this that I’m aware of, so it’s quite possible a solution needs to be developed or that it’s not supported…
  23. Changed. Please set the domain’s name servers to ns1.heliohost.org and ns2.heliohost.org or create A and AAAA records pontes to the IPs shown in Plesk. The domain can take up to two hours to start working.
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