wolstech

Mail will still be sent from HelioHost. The MX records control where mail is received (they're used by someone else's mail server when their server looks up where to deliver the mail). So yes, you will still have a 50/day limit. The software you are using has to be designed to support an external SMTP server if you want to send using a different server. if the software uses the php mail() function, it will send using our server.

The easiest way to create a database and a related user is https://tommy.heliohost.org:2083/frontend/paper_lantern/sql/wizard1.html. If you don't know what permissions to give, select the option for ALL when it asks. The host should be localhost, the database name will be in the format cPUser_dbName, where cPUser is your cPanel username. The database user will be the same format cpUser_dbUser. Password is whatever you set when you create it.

We usually recommend the following instructions to use SFTP (reliable and the most secure): Open Filezilla Click File >> Site Manager Click New Site Type "Tommy SFTP" and press enter In Host field type "tommy.heliohost.org" In Port field type "1342" In Protocol dropdown select "SFTP - SSH File Transfer Protocol" In Logon Type dropdown select "Normal" In User field type your cPanel username In Password field type your cPanel password Click Connect Approve the remote server key, and check the box to not ask you about this server again. FTPS (FTP over explicit FTP) doesn't work reliably for all users. Plain FTP will work on port 21, but is insecure. FTP over implicit TLS is not supported.

It should actually be https://tommy.heliohost.org:2083/frontend/paper_lantern/mail/mx.html Pick the domain (we don't support @), enter Host (destination server) and priority, then add new record. Delete the default record (the one showing your domain and priority 0).

All Stevie accounts were removed from the system a month ago, around the time we determined Stevie was beyond repair and began offering backups. You're free to sign up on Tommy when registrations open at midnight UTC. If you don't have your backup yet, you can try downloading it from http://www.heliohost.org/backup/ (a missing file or 45 byte download indicates no backup is available).

You also posted on the forums. Please refer to your topic here: http://www.helionet.org/index/topic/27510-donation-issue/

The minimum required is typically $1. I'll escalate this, but I won't be surprised if Krydos didn't send the email because we never actually received anything from the donation. We can't receive donations this small (PayPal takes all of it in fees).

Please see http://www.helionet.org/index/topic/26915-hard-drive-failed/ Stevie is no longer in service. Backups are available for some Stevie accounts, but your account was unfortunately one of the many that were unrecoverable due to disk damage, so no backup is available. You will need to sign up on Tommy, then use whatever backups you may have to recreate your site. Your domain and username have already been freed up and can be reused. Tommy registrations open at midnight UTC every day and fill within minutes. If you prefer not to wait, you can donate. Those who donate will receive an invite at their Paypal/Skrill email address within 24 hours, that can be used even when the server is full for the day.

A backup is listed in our system for the account seslak on Stevie, but is an empty 45 byte archive (failed backup). Unfortunately, it was too corrupt to back up due to the damage. You will need to use whatever backups you may have from before the crash.

It's because the account "Proaviator" already exists with your gmail address. Do you want me to add the p to the roavia1 account (I can just rename it)?

Would it be possible to just strtolower() the submitted username on the backend instead of having client-side code do it? That way it's browser independent.

@Krydos: Check your PMs for the email address. @roavia1: For #4, did you capitalize the first letter of your username by chance (the P that got lost)?

The best solution here is likely for Krydos to resend the invite to your gmail account and delete the roavia1 account. What is the gmail address the invite should be sent to (PM if you wish, or we can edit it out of the post once he sends it)?

Duplicate. See http://www.helionet.org/index/topic/27504-account-fd-up/?do=findComment&comment=125784

You should receive the invite email with 24 hours at the email address on your Paypal/skill account. If it has been 24 hours and you did not receive it, please let us know what the donation transaction ID is so we can resend it.

Ps: is possible get a backup of files in johnny? (user: ircddl2) Johnny accounts are not recoverable.

I could actually use something like this as well and was actually planning on asking for this limit to be removed from my account at some point... Perhaps we should see about making a custom plugin for cPanel that lets you schedule URL requests as opposed to shell commands?

I'm assuming this is a Stevie backup. You can either extract it and upload the files, or upload it, then use the cpanel file manager to extract it on the server. Public_html folder's files go in the public_html folder on your new account. For the databases, create a new database in cpanel, then go to phpmyadmin and import the .sql file for the database to restore the content.

We always list the server domain (tommy.heliohost.org in your case) for host names, because that way we know the DNS is correct and the instructions work for everyone who asks. The ftp.domain.tld and your main domain should also all work, though they're dependent on the DNS settings on your account and at your domain registrar.

Krydos is the only one who can do this and he hasn't been around in a day or so. Also, do not bump your posts. We work posts oldest first, so bumping only puts you last in line.

I'm assuming you're referring to accounts made here: https://tommy.heliohost.org:2083/frontend/paper_lantern/ftp/accounts.html What settings are you using for your client? The username for an additional FTP account will always look like an email address (username@domainyoupicked.tld). Password is whatever you set. Host is tommy.heliohost.org. Port and connection type: We recommend port 1342 and SFTP (secure), however if you have issues, you can try port 21 and plain FTP (insecure). Port 21 should also support FTP over explicit TLS, but some people have reported connection issues using this.

We are currently unable to accept donations or provide invites for users in Pakistan and several surrounding countries in the area. However, you can register for Tommy for free. Registration opens at midnight UTC each day and fills within a few minutes.

Just sign up again when registration opens at midnight UTC. We already deleted all the Stevie accounts. If you still need to download a backup of your Stevie account, you can do so from http://www.heliohost.org/backup/ (your account is one of the ones that backed up correctly). As for server reliability, unlike other (paid) web hosts, we don't provide an uptime guarantee, or have any of the normal fault tolerance/fail-over/similar features a paid host or large company like Google would have. You would need to pay for an (often expensive) hosting plan from another company if you want such a guarantee.

When krydos sees the donation he'll email the invite to you. We already removed all the Stevie accounts and domains. Just be aware that your tommy account cannot have the same username as your forum account unless I rename the forum account first. Do you want me to rename your forum account so you can reuse your username?

You need to sign up again the next time the registrations open (tomorrow at midnight UTC). Once you sign up successfully, the account should work within an hour of signing up.