wolstech

No problem. Glad to see it's working for you now

It's working fine for me. Please clear your cache again. If it continues to show suspended, perhaps try a different PC and a different internet connection (e.g. a cell phone data plan instead if wifi). Some ISPs like to cache things they shouldn't be caching, and there's no way for you to clear it other than to wait until their cache expires.

Try again now. There was a never-used inactive account from last year that may have been to blame. If it still doesn't work, I'll escalate this.

Do you have another account?

This support request is being escalated to our root admin.

Take a look at http://wiki.helionet...ng_your_account

It's because the .config extension is reserved as a system settings file for ASP.NET applications. The server explicitly forbids serving any file with a .config extension for security reasons. You need to change the .config extension to something else or move your account to Stevie where this file type is not reserved.

Please clear your cache.

Suspended.

Probably blocked by the firewall. An admin will need to unblock you. Out of curiosity, were you using FTP just before it happened? Most of these blocs are caused by excessive FTP connections.

High load again. I'll escalate it. Krydos can tell you what file is causing it. If you truly have no scripts, I can't see why you'd have high load. In the mean time, your account has been unsuspended again.

Please clear your cache.

It's actually working for me right now...please clear your cache.

It can take time. Krydos only checks the boards every few days (though he's been around a lot lately with the upgrades we've been doing to Johnny.)

You probably aren't logging in correctly. Use the form on the bottom of heliohost.org to ensure your logins are being counted. Alternately, log in at http://stevie.helioh.../x3/index.phpcp

I've been seeing a lot of these recently myself. Mostly on Johnny accounts. I'm guessing it has something to do with the database missing updates from the suspension scripts.

We generally try to avoid opening them for users. I'll escalate this, it's up to Krydos to determine it. We usually recommend you change your port as I already suggested. I do know a few are open on Stevie, but I only know of 51990 for sure (my website uses it for minecraft status info). What port do you need open?

I'll bet its blocked intentionally. We block all ports that are not standard web hosting ports, both in and outbound. I couldn't get my website to access my minecraft server...it did the same thing, just timed out. We also don't normally open them for users. Can you change the port your game server is hosted on to something like port 80 or 443 then see if the code on our server can connect to it?

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

We have no plans to support php 5.5 at this time. A large number of older scripts don't work with it. PHP 5.4 will be coming to Stevie in the near future once we know its stable. It is already available on Johnny.

Please clear your cache. That domain works fine for me.

That's the damaged MySQL server. We didn't fix Stevie. Wait 10 minutes and try again.

You were suspended for 8 cron jobs. The limit is 2 executions per day. Your account has been unsuspended.

We have 5.4 on Johnny. I don't know when Stevie will be updated, but it will be after we verify that 5.4 is stable on Johnny (so probably a few weeks at best, never at worst).

This support request is being escalated to our root admin.