wolstech

It appears from the large number of posts I've been seeing that the renewal script is broken for accounts on Stevie. When I tried it myself on a few reported inactives, it only worked on 1 of the 3, and the others stayed "Searching for account" forever and had to be manually unsuspended. Can this be looked at?

The renewal script is broken. Your account has been manually unsuspended.

The renewal script is broken. Your account has been manually unsuspended.

The renewal script is broken. Your account has been manually unsuspended.

Unsuspended again since it resuspended itself. @yashrs: Make sure to edit->change the login date to today when manually unsuspending these. Otherwise they suspend themselves again...

Java and JavaScript are two different things. JavaScript will work on both servers since it actually runs on the client. Java is JSP/java server pages/servlets, which are entirely different. You can't have Java and PHP at the same time (at least I don't think...pretty sure tomcat gets in the way of it). Also, PHP cannot be downgraded in Johnny. You need to move to Stevie.

This support request is being escalated to our root admin.

Odds are either Yahoo is blocking the mail (we've had issues with this before), or Johnny is just down too much. Try creating a Gmail account and forwarding to that instead of Yahoo. If it turns out Johnny is just down too much (mail sent while he's down can be lost), move your account to Stevie. For what it sounds like you're planning to do, you're better off on Stevie anyway. The last thing you want when selling a website is for it to be down.

What's your account's username? Also, have you tried a different browser and PC?

Your account was inactive. You've been unsuspended.

Please don't double post. Also, there does not appear to be anything wrong with the MySQL server on Johnny. It is working fine for me.

You've been unsuspended. It was for inactivity, but with the load from recent maintenance, the renewal script is being really slow...

It immediately resuspended itself because I forgot to change the login date to today. Try now.

The script is broken. Your account has been unsuspended.

A new password has been created, tested, and emailed to the address on file for your account.

There is preventative maintenance going on on Johnny. There's a news post about it here: http://www.helionet.org/index/topic/22692-johnny-restart/ In addition, certain stuff broke as a result: http://www.helionet.org/index/topic/22702-2015-12-05/ It's being worked on.

The script is broken it appears. I see others here this morning with the same issue. Your account has been unsuspended.

Please clear your cache.

The script is broken it appears. I see 3 others here this morning with the same issue. Your account has been unsuspended.

The renewal script is broken. you should be able to renew a stevie account with Johnny down. I see 3 others here this morning with the same issue. Your account has been unsuspended.

The script is broken it appears. I see 3 others here this morning with the same issue. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

A new password was created, tested, and has been emailed to the address on file for the account ubuntu.

That account is working fine. You're probably stuck in the firewall. An admin can check and unblock you if needed.

Not sure where the 8MB is from, likely an artificial limit in Moodle. PHP is limited at 20M though per upload_max_filesize, so 100M files are pretty much impossible through PHP. You can always upload manually through FTP if you need to host such a file here, though putting it on Dropbox and linking to it would be better. You only have 500M of space anyway, so allowing 100M uploads makes little sense.