wolstech

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Sgj has been unsuspended.

Merged since they're the same person. You're suspended for multiple accounts...again. There's also a Stevie account (sgs) that I decided to leave alone this time since you are allowed one on each server and you asked for permission the last time this happened. If you or a friend want to use an additional domain to work on something together, you can add that domain as an addon on one of the two accounts. If you need more disk space, we cap all users at 500MB. You and your friends (I believe that was the excuse given last time) are not allowed multiple accounts. If anything with sagnikganguly or sg in its information or contents gets suspended for multiple accounts again, the accounts won't be unsuspended. Do you want to keep sgcl or sgjava?

You can't delete the main domain, only change it to something else. Your main domain is the one you entered during signup. The script I provided above lets you change the domain entered during signup.once you change it, wait 24 hours and the original main domain will stop working and the new will start working.

You're probably blocked by the firewall on the server. An admin can check and unblock you.

You can use this script to do that: http://www.heliohost.org/home/support/scripts/domain

That account is queued but the queued page is erroring out on Johnny...probably load related. Not an issue with your account, you just need to wait until it comes out of queue. Also, be aware that Johnny accounts do not support Java by default. You will need to request it and wait in line. The server can't handle many accounts with it, so we give Java to people as others lose it from inactivity or suspension, first come first served. We're one of the only free Java hosts around, so there is a significant demand for the service. There is a multiple month wait right now. I'd recommend writing your code in one of the other languages supported by Johnny (PHP, ASP.NET 3.5, Ruby on Rails, Python, Perl, etc.) if you need the site up and running soon.

Bumping your topic actually lowers your chances of being helped in a timely manner, as we work from the bottom up. It may take some time for Krydos to look at this...I've seen waits as long as 2-3 weeks, so please be patient. I'm sorry about the inconvenience caused by the long wait times, but we are an all-volunteer staff that donates our free time, and Krydos is extremely busy. He is the only person who is able to explain/fix an account suspended with this reason listed, so you will need to wait until he checks this forum.

Byron mentioned this elsewhere...you likely didn't do anything wrong. We had a recent mass-suspension of a bunch of accounts for 12 or 24 jobs. Our cron suspension script was malfunctioning. I was suspended for it, and I know Byron got suspended for it too. This happened a while back as well, with a mass suspension for 28 jobs. Sorry for the inconvenience.

It was inactive, so it's strange that it didn't unsuspend for you... Your account has been manually unsuspended.

We don't control what Softaculous offers, so we can't. They update the products they offer when they choose. We don't update our servers for a whole bunch of reasons, mostly compatibility with the 4000+ accounts we already have hosted here. You will need to download 1.1.16 and install it manually from their site. It's available at the bottom here: http://www.yiiframework.com/download/

We have no plan to upgrade at this time, so the framework is just not supported. Your best option is to see if there's an older version that uses 5.3.

I suspect the cron suspenson script was broken again based on a few other topics. We had a bunch of suspensions for exactly 12 jobs that never existed. It likely wasn't anything you did but a malfunction on our end. Sorry for the inconvenience.

Thats odd, the reason i ask is there's an account hahaha18 from 4/8 that's keeping you from registering. The username is very similar to yours, and at least one other piece of info matches identically. It's showing as inactive and doesn't appear to have been logged into after creation. Any idea on that account? If not I'll escalate this for you.

That account cannot be unsuspended.

This support request is being escalated to our root admin.

That normally is a result of something illegal running on the account. It's usually due to hackers breaking into insecure/outdated software you were running, then setting up things like botnet control scripts. I'll escalate it, but I wouldn't expect much to be done. I can't recall one of these being unsuspended.

Please clear your cache. I see PHP errors. Your site is now available, but the software installed on that website is not functioning.

You were suspended for running 12 cron jobs. The limit is 2 executions per day. Your account has been unsuspended.

Do you have another account? That error is most commonly caused by trying to create more than one account (we only allow one per person).

Phppgadmin hasn't worked on Stevie in almost 2 years. Use a tool for your PC like pgadmin to manage them instead.

Use a tool in your PC like pgadmin to manage them. You can back it up by exporting it through such a program.

The database server on Johnny is currently down. In fact, as of this post, the entire Johnny server is down. /var is full, which is likely to blame for the mysql issues and possibly the problems with cPanel as well. An admin will need to fix the issue.

Johnny's cPanel has been down for much of the last 24 hours... http://heliohost.grd.net.pl/monitor/ Appears correlated to high load, as it came up briefly when his load was reasonable. The load is normal at times for Johnny, but this downtime isn't. Can somebody check on this? Also, the server does not seem to be creating accounts properly. There's 52 showing queued in the ACP as of this posting. The queue is moving extremely slowly (or likely not at all), and at least once (sometime Saturday or Sunday) the accounts in there disappeared without being created. I know at least one user here has posted about it. He re-registered and is showing as queued again. Any ideas here? On top of this, /var was full (could this be the cause?) the last time I managed to get into cpanel. Finally, Johnny FTP doesn't seem to be working very well. It's up right now, but it was down for much of yesterday along with cPanel. EDIT: As of 5:05PM PDT, Johnny has been down entirely for 3 hours...

The cron jobs likely deleted themselves, so I wouldn't worry about them. All crons that are scheduled to run too frequently will self-delete. cPanel looks broken on Johnny. Notice the lovely red bar for Johnny cPanel: http://heliohost.grd.net.pl/monitor/