wolstech

It's possible (or at least in the past it was) to get suspended for "High MySQL Load" just like it is for "High Server Load" (CPU/RAM). Abuse generally weeds itself out quite quickly on the production servers (unlike Johnny, who just bogs down from the abuse and takes forever to find resources for suspending it...)

https://www.helionet.org/index/topic/30202-increase-maximum-php-file-size-71/ I'm sure he can increase that...it's 8MB on Johnny, so I don't see why Tommy couldn't be increased as well.

Looking good Any idea why I can't get external images to embed? I'm trying to fix https://wiki-dev.bailey.cf/Template:Server_load The pictures are also broken on https://wiki-dev.bailey.cf/Installing_a_Let%27s_Encrypt_SSL_Certificate

@Krydos: His username is pipe0482, on Tommy.

Yes. The sqlite module is available for PHP, so sites using sqlite from PHP should work fine.

It was Sunday yesterday, so it's fairly common for none of us to be around. Krydos usually checks this forum either around mid-day or late at night (EDT) from past experience, so he should look at this today sometime.

Unblocked.

You can install an LE certificate instead if you wish, but they would need to be manually renewed every 90 days. Tommy and Ricky offer free automatic SSL certificates through Comodo though, so there's no need to use LE. These certificates issue themselves within 24 hours of creating a domain, and renew on their own as they approach their expiration date. On Johnny, LE is your only option, and manual renewals are required. We don't offer automatic SSL on that server. We have a guide on our Wiki for using LE with our servers: http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate

Name servers are changed at your registrar, not here. You need to set them to ns1.heliohost.org and ns2.heliohost.org to use our services.

The DNS settings are correct and I see a website at that domain now that appears to work.

This support request is being escalated to our root admin.

Unblocked. In the future, if you use https://heliohost.org/login/ you won't get blocked for incorrect passwords.

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

First, we don’t offer any “commercial plan” you can buy. Everything we offer is free. For python, you need to put your files in the cgi-bin folder. The version of python used is determined by the shebang line in your file, and the versions available to you are different depending on which server you pick when you sign up.

It failed then. Thats pretty common on Johnny... Escalating so that can be corrected.

Did you add that domain to your account as an alias or addon domain? Domains always show queued if they're not attached to an account.

Both of those aren't free if you want certain (somewhat common) functionality or need more than the very basics. I've never seen a form processor that was completely free honestly, short of writing it myself. A large part of the reason WP is so popular in the first place is because a lot of the functionality of all these integration services that try to upsell you, is available in WP as extensions for free.

WordPress is one of if not the worst written, bug and vulnerability-filled CMS software out there. Abject junk. Seriously, just about any other CMS or website generator out there is going to do a better job. All of us here highly recommend you just replace your WP install instead of trying to fix it. You won't have to deal with these errors anymore, the site will be faster, and it will be more secure too. That'd be quite useful. A lot of the WP sites I've seen on here are indeed in this category. Rarely updated static content. Definitely no need for the bloat and risks of WP. The ones that don't are usually either crude stores built with a WP plugin (a proper ecommerce system would be better suited for that), or content/news aggregation sites of some form. Can Hugo do basic interactive elements like a contact form? I haven't had time to look into it more...

Unblocked.

To add to the response you received earlier, please be aware that we require our nameservers be used to initially add domains (this allows us to verify you have control of the domain). However, after that, if you prefer different name servers such as CloudFlare, you can use them provided you create all of the required entries (or the provider is able to copy them).

Composer itself is not supported, but the programs it puts together usually are. It's basically just a package manager, so you can technically run it on your local PC to put the program together, then upload the resulting file structure, adjust the config files if needed and the program should run. EDIT: Beaten to it.

Oh...that explains the mystery a few days back...you were probably the bugged account I saw in the admin tools with a blank main domain. I had meant to post that account in the admin section as a bug, but when I went back to find it again, I couldn't (I'm guessing because you changed it). Either way, it's definitely not supposed to be possible to have an account with no main domain. @Krydos: Can you look at what happened here? I suspect there's a bug in the registration process if nothing else...domain changes fail all the time from load, but what about not having one to start with?

Unblocked. It was for too many failed FTP logins. Do you have the wrong password saved in your FTP client?

You can avoid the block for cPanel logins by logging using https://heliohost.org/login (this link won't block you). For FTP and others, as long as you don't use invalid credentials, you won't get blocked. If you want to use a VPN for security, yes you can. We allow VPN use. It's still possible to get blocked though (you'll just get the VPN blocked instead of your own IP). Also, when you are blocked, your site is still up for everybody but yourself, so if you're concerned about your block causing downtime for your site visitors, getting blocked won't affect them at all.