-
Posts
17,648 -
Joined
-
Last visited
-
Days Won
656
Everything posted by wolstech
-
DKIM, SPF, and DMARC have been set up for the domain pinahouse.heliohost.us. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
-
-0.499 FROM_SUSPICIOUS_NTLD From abused NTLD -0.001 FROM_SUSPICIOUS_NTLD_FP From abused NTLD -1.725 PDS_OTHER_BAD_TLD Untrustworthy TLDs URI: nilijua.xyz (xyz) That failed because .xyz domains are blacklisted by pretty much everyone. Their #1 use is spam and abuse. There is no fix for that other than buying a domain with a normal TLD like .com or .net. -1.985 PYZOR_CHECK Similar message reported on Pyzor (https://www.pyzor.org) https://pyzor.readthedocs.io/en/latest/ Please test a real content, test Newsletters will always be flagged by Pyzor Adjust your message or request whitelisting (https://www.pyzor.org) Because it's a test email. You need to send a real email, not just "Test"
-
There's tons of them in there, but this one looks to be more relevant as a 500 error for a POST to /display: FileNotFoundError: [Errno 2] No such file or directory: '/webProject/data/geneExpressionLevels.csv', referer: https://myogenesis.net/ That path is never going to work because its looking in the server root. The correct path needs to be /home/debug99.helioho.st/myogenesis.net/data/geneExpressionLevels.csv
-
[Answered] Discrepancy in storage displayed and storage calculated
wolstech replied to hostmysiteplease's topic in Questions
Here's the actual space used in your home folder as seen from the command line: root@tommy [/home/hostmysiteplease.helioho.st]# du -h --max-depth=1 . 0 ./httpdocs 3.8M ./logs 4.0K ./harlemtechnologies.com 232M ./conarim.com 224M ./dhamira.co.ke 286M ./waa.co.ke 139M ./nilijua.xyz 104K ./.trash 16K ./private 12K ./.composer 884M . -
DKIM, SPF, and DMARC have been set up for all domains on your account. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. domains
-
[Answered] Discrepancy in storage displayed and storage calculated
wolstech replied to hostmysiteplease's topic in Questions
It's a combination of things. First, it only calculates disk space once a day unless manually refreshed, so if you've updated files or recently did some thing like populated a database, the numbers can be wrong for up to 24 hours. Because somethings like email can change quickly, the chart is only really an estimate. Second, in your second picture, "Web" includes everything in your home folder. The Trash, composer cache, private folder, etc. all count. That's likely where the missing 100 MB is for your Web value. I'll take a look at your account a little more closely when I'm at a computer and recalculate your space... -
That domain was already associated with your account. I've reactivated it for you, it should start working within the next two hours.
-
Krydos can check on this for you.
-
[Solved] Wipe the account and starting over
wolstech replied to davidx13's topic in Customer Service
Your account has been reset. Look for an email shortly with a link to complete the process of creating a fresh account. If you need any data from your current account, it will be available at https://heliohost.org/backup/ once the account finishes resetting. -
[Solved] Hello, may I cancel my subscription and request a refund?
wolstech replied to luda's topic in Escalated Requests
I'll let Krydos determine the final value, but your estimated refund should be somewhere around $17.15 assuming I calculated correctly and the number you provided is still current at the time of the refund. Per the refund policy, the $5 discount/bonus credit will be subtracted (you paid $19 and got $24 credit), and there's a refund transaction fee of $0.50 to cover our costs of processing the refund. Once refunded, your account will move to Tommy. You can then either use the Tommy account at no cost, or you can archive or delete it from the dashboard if it's no longer wanted. -
[Solved] DKIM authentication not accepted
wolstech replied to Mário Rui Roberto's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain sapatpirescoxe.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
[Solved] Domain and site deletion resquest
wolstech replied to devashraf's topic in Customer Service
Apologies for our moderator's mistake. What domains do you need put back on the account? I see you already recreated the account itself. -
Sure. Domains updated. It'll take up to 2 hours for everything to work.
-
The 1000/day email limit is for the whole user account. It's not per domain, so changing the domain shouldn't affect it. The database shouldn't be an issue, though you may need to reassociate it with the domain after the changes. The domain sandbox.helioho.st is your main domain, so it can't just be deleted. It has to be replaced with something else. Do you want me to make covireus.helioho.st your main domain then add the -api one as a second domain?
-
Marking solved because user deleted his account.
-
[Solved] Recovery of my account
wolstech replied to florencedev2's topic in Suspended and Queued Accounts
Unsuspended. It may take a few minutes to start working. -
[Solved] Request for nginx proxy for UDP socket
wolstech replied to ocarina's topic in Escalated Requests
We got the app to start finally (file permission issues) and it is listening on 7777. Krydos has to set up the proxy on our side... -
[Solved] Request for nginx proxy for UDP socket
wolstech replied to ocarina's topic in Escalated Requests
It may be. Our servers sometimes have to be whitelisted. Malwarebytes is like that for example. -
Your account is currently in violation of the Terms of Service due to the presence of pirated software. Please remove Wowonder and all of its data and files from the bondo subdomain immediately or you will be subject to suspension for copyright infringement (which may be permanent). We do not allow nulled/pirated software.
-
You'll need a VPS for that. We generally do not increase the memory limits, and the execution time is capped too (though we can temporarily increase it for software installs if needed, but it won't be left that way). The file size ones are pointless considering your account is only 1000MB in size...
-
Please check your PMs for information regarding your Lily account.
-
[Solved] Request for nginx proxy for UDP socket
wolstech replied to ocarina's topic in Escalated Requests
No problem. Doesn't make a lot of sense to get it all set up on Johnny only to end up suspended because the process you want to run used too much memory. As for starting the process, there are ways to do that through things such as python. Take a look at our wiki pages for things like a discord bot. Those involve continuously running processes in the background, and include examples of how to design scripts to start and stop. The biggest risk of a continuously running process is if you don't have a way to kill the process or command it to exit...you run into an issue where it gets stuck running and wasting resources. Krydos should be able to help you with the nginx proxy and answer questions better than I can about starting/stopping the process. -
[Solved] Request for nginx proxy for UDP socket
wolstech replied to ocarina's topic in Escalated Requests
Has the same limits as Johnny, so no. -
[Solved] Request for nginx proxy for UDP socket
wolstech replied to ocarina's topic in Escalated Requests
This may actually be too heavy for Johnny. If those numbers are right, 1-1.5% of 8GB RAM is 82-123MB, which is too high for a Johnny account (you'll get a load suspension for memory usage if an app uses more than ~70MB continuously). You'd need to be on Morty to avoid that, where you'll be charged fees for excessive memory use instead.