wolstech

Unblocked. It was blocked for failed IMAP logins. Do you have an old password saved in a mail client somewhere?

That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

You can only have one something.heliohost.org domain. Changing your domain replaces the old one with the new one. If you want to keep promotall.heliohost.org, you can't have dropprob.heliohost.org too. You can use the same script to change it back if you want.

The new domain is working for me. I see a directory listing of your files. Please clear your cache.

Unblocked.

Krydos wasn't around much yesterday. He'll see this when he is next online. Escalating.

Your IP is not blocked. If it was, you would always time out, and refreshing would not help. Similarly, cPanel would also not function for you if you were blocked. The fact you can refresh and get it to work eliminates our firewall as the cause. Please remove cloudflare by setting your domain's nameservers to ns1.heliohost.org and ns2.heliohost.org, wait a few hours, and try it again. For testing, we ask that you remove CloudFlare since we're unable to control what CF does to a website or its DNS. Though CF (when properly configured) doesn't usually cause many problems, I've seen a few cases where it breaks things in weird ways. By removing it, we can confirm that the issue is actually on our end before we dig into it further.

Krydos, is there something wrong with the insecure login on Johnny? It gives a 404 error. http://cpanel.johnny.heliohost.org/login/

This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

Postgres uses port 5432, not 3306.

@baileyjm: He did provide it. He's on Johnny, which is famous for this issue, escalating so it can be corrected.

You can make changes while you wait for a domain change to take effect. You just won't be able to see them until the changes finish processing. The only time you can't do this is if you're moving servers (which you're not doing).

That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

The link he posted is how you change that: http://www.heliohost.org/classic/support/scripts/domain Put your username in the first box, password in the second box, and the full domain in the third box (e.g. newsubdomain.heliohost.org). Submit it, then wait an hour or two for the DNS changes to propagate, and it should work (you're on Tommy, so it will take effect on our end very quickly).

Django is widely considered to be the most difficult-to-use thing that we offer. The wiki article is the only working tutorial that I know of. The rest of your program is up to you. If you're having trouble with the tutorial, how far have you gotten and what specifically do you need help with on it (Krydos knows the most about it, I've never personally tried django, I'm a PHP developer almost exclusively)? PHP is a much easier language to develop in, at least in my opinion. It's not picky about things like whitespace, and it doesn't have any format or framework you're constrained by (unless you choose to use one of the many that exist). As long as your syntax is correct, it just works. PHP's flexibility can be seen as a bad thing in many people's eyes though since it can promote the production of bad code.

This support request is being escalated to our root admin.

Since you're on Tommy, you can do this yourself now: https://www.helionet.org/index/topic/29658-servlet-deploy/ Please be aware that it takes several hours to deploy. The URL to your servlet will be shown next to the upload field when the deployment is finished. If a WAR deployment already exists, it will be removed and replaced with the new one.

Can you provide a link to the script in question?

If you're talking about it being slow or throwing 500 errors sometimes, that's probably due to load (typically when Apache restarts). You can see the blue and red spots (which likely correlate to your problems) on the HTTP line of Ricky's monitor here: http://heliohost.grd.net.pl/monitor/ This is normal. The only recommendation I usually have is to try using different software that needs fewer resources, but the fact your site is a very basic template makes me suspect it's just the server being slow. You could try moving to Tommy since uptime is slightly better there (and the server is much faster), but I'm not sure how much of a benefit you'll see.

Unblocked. You were blocked for too many failed SFTP logins.

That account is archived, escalating so it can be restored. As for the domain, you have to point the domain to us at least initially (cPanel requires this to prove you own it). Once it's added and working, it can be moved back to CF and will still work.

Couldn't have said it better myself. For what it's worth, none of us here are WP fans. I'm amazed it's still as popular as it is, especially considering the number of security holes it has and the amount of malware extensions and backdoor'd themes available for it. For a while it was the leading cause of spam and malware suspensions here, though it seems to have tapered off lately (I can only recall 1 or 2 in the past six months). Nowadays they seem to prefer just mass-creating accounts and setting up phishing instead.

We usually recommend http://heliohost.grd.net.pl/monitor/ as an external monitor. It definitely doesn't provide the mail server numbers though. The details of what's running can be seen in cPanel on the status page, but it doesn't provide history, just whether various things are currently up and the current disk space available.

The password reset only changes your cPanel password, so it will only affect cPanel, FTP, and similar services that we provide. Software you installed on your website won't be affected by a password reset. If you want them to match, you need to go change your software's passwords to match.