wolstech

It can take 24 hours before the site works again.

Thank you for the donation. Escalating to have your account moved.

Unblocked.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

Tommy usually takes a few hours to a day or so, which is quick considering Johnny users have to wait in line for months for Java support. If you check that Java page again, it should tell you the estimated wait time.

I'm not sure if Krydos can do this or not, but I know in the past, cPanel upgrades were something we put off if we can, since it can break a bunch of stuff. Tommy actually has been upgraded once though. He had 58 or 59 when he came out and was upgraded for the AutoSSL functionality. Also, I know that Johnny can't be updated due to the ancient cPanel/CentOS versions required for that functionality. Ricky already has version 66 since he was just rebuilt.

Failed IMAP logins again. Do you have a phone or mail client set up anywhere to check mail? If so, that will cause this if the password is wrong. Hacking is not going to cause the block you're getting since it's originating from your own network. A mail client or cell phone with the wrong password definitely will cause this though. Unblocked.

How about now?

How is the computer connected to the internet? Is it though a mobile hotspot? Also, does the board still appear in mobile view if you log out?

Gone.

This support request is being escalated to our root admin.

You need to get the backup from the link that Krydos posted.

Krydos will look at this when he gets a chance. 24-48 hours wait can be normal at times.

That account doesn't have Java on it. You need to request Java and wait before you can deploy a war. The wait time is several months last I checked, so it may be a while. If you wish to move to Tommy, see http://wiki.helionet.org/Moving_your_account Wait time for Java there is usually a few hours.

You'd need to write a script to back up and download the contents of your account daily to accomplish that. Krydos wrote one and posted it on here at one point, but I can't seem to find it at the moment. Perhaps he can link it if he sees this post.

That's...odd. What browser are you using? I get the regular full layout just fine on my PC (Win7 with Chrome 60). Perhaps try visiting the forum in an incognito window?

@lakhanpp: Unblocked. @Luigi123: The forum software provides his IP in the upper right of his post. You don't need to ask unless the IP shown there is not blocked.

It looks like you've already figured it out, but that account is not suspended and is working fine. Let us know if you need anything else.

It was suspended for inactivity. Make sure you log in at https://heliohost.org/login/ once every 30 days. I've renewed it for you. It may take several hours for the site to show up again, but CPanel should work immediately.

You can do it yourself here: http://www.heliohost.org/classic/support/scripts/delete Please note that you won't be able to reuse your username for a new hosting account unless I rename your forum account first. Do you want me to do that? Also, if you donate $1 or more, we can just move the existing account to Tommy or Ricky for you instead of you deleting it and waiting for sign ups to open. If you decide to do this, do not delete your account, and instead post your transaction id from PayPal.

You don't need a web host for that, you need a VPS or game host. There aren't going to be many if any shared hosts that will run it because of the extra background processes. Hlstatsx is not standard web software. There are dedicated gaming hosts that specialize in running this sort of app, so if you don't want to manage a server yourself, you could use one of them. A search for hlstatsx hosting turns up many promising results including a "free" (well, free but they upsell premium service) web host.

Don't use htaccess for that. Just put an index.php in the folders you want to protect and use a single header() command to redirect users who enter the folder name without a specific filename on the end. A user's browser has to be able to access those folders to retrieve the style sheets, so locking the user out will break your site. By putting an index.php in there, you can still retrieve specific files if you (or the browser) knows their name, but just visiting the folder without a file name will serve the index.php, which redirects the user.

This support request is being escalated to our root admin.

The account edm is not suspended. If you see the suspended page, please clear your cache.

You asked this before. Hlstatsx requires a custom daemon that we don't support. https://www.helionet.org/index/topic/27674-solved-open-port-number-27500-and-permission-to-run-3-cron-jobs/ Have they released a version that doesn't require a background daemon? If not, what are you implementing since hlstatsx itself won't run here?