wolstech

Moved for further review.

The account nirupbbnk does not exist. There is an account call nirupb though. That account cannot be restored due to a hardware failure in late December. An invite will be sent shortly for you to create a new account. Please check your email. We apologize for the inconvenience.

Unblocked.

Unblocked. It was blocked for failed SFTP logins, so make sure your FTP client has the right credentials.

The outage was caused by a DoS attack out of Liberia that ran the server out of memory. Additional abuse prevention has been implemented to mitigate this specific type of attack going forward.

That account cannot be restored due to a hardware failure in late December. An invite will be sent shortly for you to create a new account. Please check your email. We apologize for the inconvenience.

Spam removed and closed.

Not sure why you would have lost it then. Krydos can check.

Things like SPF will probably be missing, which would explain the spam flags and blocks (the providers want to see a valid mail server when the look up the connecting party to reduce spam) . You can try creating the MX and related records manually (you'll need to go into cpanel and look in the MX editor and the DNS editor to see what the correct values are). No guarantees it'll work though.

That was high load. The load has since returned to normal.

I wonder if cygwin would run in wine...? Let's just put Cygwin in wine that runs on Linux subsystem for Windows, then put the Windows install in a VM that's running on top of Linux that's itself in a VM on an ESXi server that's installed inside Hyper-V and we'll be good.

It sounds like you were using short tags...we just recently turned them off, which is why this broke. Using the short tags is considered bad coding practice anyway, and they're incompatible with some newer applications. https://www.helionet.org/index/topic/31276-phpini-setting-for-prestashop/

Are you aware that you're only allowed one account?

Did it get suspended or go inactive by chance? Either way, moving this so Krydos can turn it back on for you.

Seeing it's 3 mail providers, I bet the ports are blocked in the firewall to prevent spam. Krydos would know for sure. Escalating.

That's normal. Suspended or inactive accounts lose Java and get sent to the back of the line so people who are actively using their account and waiting in line can get Java. To create an account on Tommy, please donate $1 or more, then post your transaction ID here so we can send you an invite. We no longer offer free Tommy accounts because the server is low on disk space. Please be aware there is a wait for Java on Tommy too, but it's only a few days vs. 4 months on Johnny.

That's odd...Krydos might know why this is happening. Escalating.

It's specifically how WordPress is designed that causes this. We're not the only host with WP issues; in fact, some web hosts have banned WordPress entirely. We do not recommend WordPress because it is bloated and severely insecure. There are plenty of other faster and more secure CMSes available. Joomla tends to be decent for instance (we used it ourselves for 10 years). Performance issues with WP are caused by installing too many plugins or malware (very easy to get with WordPress) though. Try removing a bunch of extensions.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Thank you for your donation. Donation verification is handled by Krydos, so I'll escalate this to him so he can verify your donation and send your invite. Invites can take up to 24 hours to arrive, though they usually come much sooner.

This is caused by your website's software not working properly, not the server. You'll need to fix or replace your software. Are you using WordPress by chance (it's well known for being extremely slow and insecure)?

That domain works fine for me. Please clear your cache.

Cygwin would be entirely pointless. The servers already run Linux, no need to emulate it.

Krydos already turned it off. The phpinfo for 5.6 is showing it as off now.

The domain is working for me. Please clear your cache.