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Everything posted by wolstech
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[Solved] Suspended: lprcela TOMMY DOWN PROBLEM
wolstech replied to parcela2's topic in Escalated Requests
It was due to high load. You've been unsuspended. -
Indeed appears to be working now. I emailed Krydos about it, so he probably saw that and got it fixed. Now I'm curious as to what caused the failure...the little bit of data I can see on the monitor suggests possibly a DDoS (which might make sense as retaliation considering I spent an hour deep diving in the admin tools and busted ~50 phishing accounts last night, some were on Tommy...)
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I'll just rename it to HelioHost Software Development seeing that we're working on multiple projects now...
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Tommy domains should start working within minutes of being changed. Ricky can take up to 2 hours, and Johnny can take 12 hours.
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[Solved] Account not accessible (Tommy Down)
wolstech replied to nijojob's topic in Escalated Requests
Tommy is down. Escalating. -
Please clear your cache.
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Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator
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Unblocked. We recommend you sign in using https://heliohost.org/login/ so this doesn't happen. It appears your issue was that you were trying to sign into Ricky's cPanel using the https://ricky.heliohost.org:2083/ link when your account is on Tommy. If you want to sign in directly with a Tommy account, you need to use https://tommy.heliohost.org:2083/ instead.
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Yes please. My Github account is under the email address on my forum profile.
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The IP you posted from is not blocked. Is there a specific IP that's giving you trouble?
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@Bailey: miwilc is right here. The forum itself can technically be upgraded and run standalone with virtually no issue. The custom stuff is all separate components. To my knowledge, much of the custom stuff isn't in the forum source (except the theme), but rather likely linux shell scripts that talk to the forum in some manner (not sure if there's an API, if it's just dumping data into the database, or what, Krydos built all of it).
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Posted in admin board.
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XMR has been set up now too
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We also accept Bitcoin if you're able to find a way to purchase or earn some of that.
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It's not the fact that we can't convert the data, it's that absolutely none of our custom code will work if we replace it with anything that's not IPB (4.x won't even work as-is, but will likely be easier than another product to make compatible since the code is made for IPB now). That custom code is what makes this board integrate with cPanel's account creations, runs the support email system, makes up the custom theme, etc. Replacing the board would be a very time-consuming job involving tons of custom code rewrites to make things work as they do now.
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Nope. He sticks his head in from time to time, but only ever really posts in the admin board. I'll make a post in there when I get a chance so he sees it.
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Only Ashoat (the founder), and he rarely if ever posts publicly.
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It's archived. Escalating to have it restored.
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You have to change it to configure the second one. Once the nameservers are set on the second one, you can change it back. And add the second one as an add on domain. It only needs to be your main domain long enough to get registro.br to let you change the name servers. Be aware your current main domain will stop working for the duration of the setup process.
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Anything's possible. Our big focus has been CryptoNight-based coins because of HelioMine. Pretty much anyone can mine that algorithm semi-productively (no GPU or special hardware required), but we can take donations in just about anything if there's enough demand and somewhere to sell. Currently we support: BTCAEONETNXMRSupport for the following is planned: SUMO...and now BCH
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This support request is being escalated to our root admin.
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We don't permit document roots to be outside of public_html for various reasons. This is by design. We recommend dropping a .htaccess file in public_html that denies access to the other document roots if this is a concern. A. There's multiple issues here. First, we don't officially support subdomains when the parent isn't hosted here. If it's like a properly configured domain though, the fix is likely to manually create the subdomains web.jbbdude.jbbdude.heliohost.org, and fantasytv.jbbdude.jbbdude.heliohost.org. (See below for an explanation why this works to fix an addon domain). B. This is intentionally forbidden. See above. C. Use an .htaccess file or add a line of code in your index.php (or equivalent) to do it. D. Johnny is famous for this. Addon domains are actually an Alias pointed to a subdomain of your main domain. The error in question is what happens when the addon domain gets parked to a nonexistent subdomain. The addon domain process times out and fails half way through before the subdomain gets created because of his load. Tommy and Ricky don't have this issue.
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Yes we'd just manually verify. I can easily check that domain is (or at least was) registered to an account here, even if the DNS doesn't reflect that by looking in the account database. There is no way to prevent someone from having it added to an account here and actually hosted elsewhere though. It is worth noting that we don't recommend CF unless it's absolutely necessary because it conflicts with a lot of things. We'd need to manually verify dedicated ip users too, but those are few and far between.
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It failed because you didn't change the main domain correctly, or it failed. I see an entirely different domain sandroalvares.com.br as your main domain, but you're trying to register camile.com.br... Try again, and if it still doesn't work, I'll change it for you.
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Geez, that's from before my time as an admin. Those projects are 5+ years old. Ashoat might be the only one who can do that...I'm not even sure Krydos would have access.