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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. That usually happens if you get suspended or don't use it for a while. He just has to reinstall it. Not sure whether he'd be able to install on the addon domain...if it works like Java, you'd end up taking up two slots that way...
  2. Unblocked. It was for failed IMAP logins, so you likely have a mail client or cell phone with the wrong credentials saved somewhere.
  3. Actually it's not so easy...the zone actually exists on every single server in the cluster (4 of them), and I'm not sure how the cluster would react to someone messing with the zone file on one of them. cPanel is very fussy about you messing with stuff outside of its user interface. The NS record is easily done on my end from WHM, but allow_transfer is not an option in the UI for your zone file (and is also a security risk). Normally we just recommend CloudFlare for this application because the plugin in cPanel is supposed to be able to synchronize the records easily without allow_transfer. Please also remember that we officially do not support any DNS servers outside of our own. We'll let Krydos look at it.
  4. Gmail is a known issue, and it's to do with Google's security. It doesn't like being accessed because of its security requirements. You need to do a few things... First, make sure you go in your Google settings and turn on the "Allow less secure applications to access your account" option. With this setting turned off, the only apps that work are the gmail website and cell phones. Even Microsoft Outlook requires that setting be turned on... After that, you need to write your Python to use SSL for IMAP and access their server on port 993. I don't know how to do this step in Python, so you'll need to refer to the documentation for that.
  5. I'm not sure this is even possible. Cpanel's dns has quite a lot of restrictions on what it can do... Let's see if Krydos knows.
  6. Wordpress is infamous for high load, especially when it has a bunch of plugins installed. WP is already horribly coded software, and that's made worse by addimg extensions to it. We usually recommend users not use Wordpress for a variety of reasons, but if you have to, try removing a bunch of your extensions.
  7. There aren't any. Running a botnet is a crime (if you're in the USA, look up the "computer fraud and abuse act", most other countries have a similar law too). Any company that willingly allows you to do this faces serious legal issues. Similarly, you can go to jail if caught. In the USA where we are based, the penalty for getting caught is up to $250k in fines or up to 30 years in jail. You need to find something else to do that's not illegal. We will not allow you to use our service to participate in illegal activity, nor will we recommend you another host with the knowledge that you plan to use their services for illegal activity.
  8. It's not blocked...
  9. It’s banned for running a botnet. Botnets are both illegal and against our terms of service.
  10. It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.
  11. You're permanently suspended for running a botnet. Botnets are both illegal and against our Terms of Service.
  12. I resuspended it after I realized what was on it...it's now banned for running a botnet. Botnets are both illegal and against our Terms of Service.
  13. Hotlinking is allowed. No we do not have unlimited storage. You get 1GB of space and can get an extra 1GB if you're a donor who has contributed $5 or more, for a maximum of 2GB for any one person. For a site coming from a paid host, you will want to use our tommy server, which is rather difficult to get onto for free. We do offer free accounts at midnight UTC every day, however they tend to fill up in seconds due to demand. Donors who've contributed $1 or more get an account without the hassle as a thank you gift though.
  14. Krydos can identify the load source for you.
  15. We always recommend naming WAR files with username_ in front of them specifically for this issue. I had assumed this was done when it was not, and was confused by your terminology (I don't know what JSF is, I do know that resources won't load without the file named this way though). As you discovered, it needs to be this way in order for a lot of things to work right. As for Sessions...that one's a known issue. They don't work reliably (or in most cases, at all). Editing context.xml can sort of fix it. Also, be sure to rebuild your war to rename it, don't just rename the file. See this topic: https://www.helionet.org/index/topic/32553-tommy-server-java-session-variable-not-working/
  16. You just change the shebang line in your file to change the python version. Try using /usr/bin/python2.7 for version 2.7.
  17. Done. You should now be able to log in and your website should be working again.
  18. Your username is actually ignaz on Tommy. Unarchiving.
  19. I'd wait and see if Krydos responds and can help you with why this doesn't work. More often than not these sorts of things are code issues, and none of us are Java programmers. The vast majority of people here know and use PHP.
  20. Is the database really large? If so, it's probably timing out and returning an empty file. Try downloading a full website backup from cPanel instead. All of your databases from both PG and My should be in that package.
  21. Virtually nobody here knows anything about Java, so the odds of getting help on this are low. Krydos is the only one who has an understanding of it. Perhaps he can answer this.
  22. You have to solve those by process of elimination. The top two causes are invalid .htaccess files and file permission issues. PHP files need to be set to 644 in order to run (note that they upload as 664 and need changing), so verify and change them if necessary. For the invalid htaccess, you can rename your .htaccess file so it's ignored and test, if it works, your file has an error in it somewhere.
  23. This has been renewed.
  24. The ssl cert for ricky.heliohost.org seems to be expired...can we get it renewed?
  25. It’s part of joomla. It keeps coming back because joomla or a plug-in for it is reinstalling due to you having removed it. It’s required for certain components of joomla to function. It should not be removed.
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