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Posts
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758
Everything posted by wolstech
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You're suspended for creating two accounts. You're only allowed one. Which one do you want to keep?
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Failed web page logins. Usually this means you have a password protected directory and entered the wrong password too many times. Unblocked.
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Let's get Krydos to enable this for you.
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Thank you for the donation. You already have the additional space added to your account, so you can't receive any additional space. A single person can only have 2000MB maximum (you're only using 154MB anyway). Because of this, I have pushed out your login date for 5 months instead. You can skip logging in for the next few months if you wish, as your account won't go inactive now until at least April 18, 2019. You should sign in sometime before this date to be sure you won't go inactive.
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You're only allowed one account. Creating a second will get you suspended for violating our terms of service. Since you have dss2016 already, you cannot restore this account or create a new one.
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It's not automatic, so you have to request it in order for it to happen. This email will do. Quota has been updated, thank you for the donation!
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Quota has been increased. Thank you for the donation.
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Your quota has been increased. Thank you for the donation.
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It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.
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Done. You should now be able to log in and your website should be working again.
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Unarchiving... (Your username is just nox by the way).
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Those records are incorrect. You need to use NS records, not A or CNAME. You need to select custom name servers and enter ns1.heliohost.org and ns2.heliohost.org as the custom name servers.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
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The account plconstr has been cancelled.
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There is no "paid" plain. It's a donation, so you can choose how much you think our service is worth to you. We accept all donations $1 and up. Donors who have contributed more than $5 can get an extra 1 GB disk space though, for a maximum of 2GB. Your account is already on tommy, so you're receiving the best service we have to offer.
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What link are you using to log in? You MUST use either https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the slash) in order for logins to count. Logging in using a link ending in .html will never count. Many people try to bookmark the cpanel home page after they log in, which results in an .html link being bookmarked and this issue occurring. Also, if you have 2FA enabled, you'll need to disable it for the login tracking to work. It's a known limitation of our system.
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Done. http://tpltrl.heliohost.org/ is showing an empty directory listing (if it's showing queued, please clear your cache). You now just need to upload content for tpltrl.heliohost.org into the public_html/tpltrl folder If you don't have the content, you should be able to download the old account's contents from https://heliohost.org/backup/ to get it.
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Lets see if Krydos can enable this for you.
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You won't be able to do it yourself even if I release it, since it's a .heliohost.org subdomain. What is the new account's username? I'll just add it for you.
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It archived itself again because I forgot to fix the logon date Try it now.
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Got a PM this morning about Ricky being blacklisted...looks like he earned himself a place on a few spam blacklists recently: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aricky.heliohost.org&run=toolpage It's also on CloudMark (used by RoadRunner and a few others). Most of the spam seems to be coming from a single source. The user in question signs up several times a week and promptly sends phishing mail. The emails and usernames are obvious phishing indicators (finance_office, treasurydept, etc.), and an ls of his mail folders shows tons of delivery failure messages for his phishing mails in the inbox. Can we find a way to put an end to this and get Ricky off the blacklist? EDIT: @Krydos: Turns out this particular phishing source was an issue last year too. Details in the mod board.
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What domain does it need to be enabled on?
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Done. Thank you for the donation
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Moving.
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It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.
