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Everything posted by wolstech
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Domain changed. It can take up 2 hours to start working.
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[Solved] Request to Set Up SPF and DKIM Records for xxxx.heliohost.us
wolstech replied to majds's topic in Customer Service
DKIM, SPF, and DMARC have been set up for the domain profreview.heliohost.us. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.- 1 reply
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These issues have since been resolved and the user unbanned due to a discussion on discord. Thanks for taking the time to fix the issues Please let us know if you need anything else.
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We understand that you didn't offer such (you only offered pirated games), however we list these as examples of things we consider illegal. Since you've threatened litigation, we are unable to assist you further.
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Because your account contains content that violates the Terms of Service, your account must be reset in order to be unsuspended. This will permanently delete the current account and its data, and send you an invite for a fresh account. The new account must be used in compliance with the terms of service, which prohibits copyright infringement/piracy as well as other illegal activity (such as selling DDoS services, doxxing services, and hacking services). We are based in the USA, and the definition of illegal activity is based on the laws of the USA as a result. A second suspension for illegal activity or copyright infringement will result in a permanent ban. Are you OK with this?
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If I remember right, Ghost was the CMS we ran into that was intentionally designed to not work with passenger for some dumb reason. It might be possible to run that on the Morty plan once that releases, because there is no load suspensions, but I would expect and expensive bill each month due to memory usage. A mercury VPS would likely be cheaper. Also, don’t know why you’re talking about January, this news topic was posted on October 31…
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Krydos can help with this. Escalating this one instead since there's more detail.
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Closing as duplicate.
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[Solved] Set Up SPF, DKIM, and DMARC Records
wolstech replied to shehabalsaidi's topic in Escalated Requests
DKIM, SPF, and DMARC have been set up for the domain rentersmanagement.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. -
Unblocked. It was indeed for failed SFTP logins. SFTP is disabled for your account because you're over quota, which is why you got blocked. An admin has to delete files for you to bring the usage below 1000MB when this happens, users cannot fix it themselves. I removed 300MB of log files for you, which should resolve the space issue. Please let us know if the issue persists. I would recommend setting up log rotation so fewer logs are kept.
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Google translate says: Deleted. Would you like the forum account removed as well?
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The error_log() function works fine. I created a file in httpdocs for you called test_error_log.php and ran it by visiting it in a browser. It created a log in your logs folder called testerror.log without issue. The logs folder does have special permissions so the web server can write to it, but they won't affect the ability of error_log to write files in there. Also, error_log() requires a file system path from the root of the server (e.g. /home/al-anon.cl/logs/testerror.log), not a URL or a relative path ( ../ )
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Krydos can do this for you.
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DKIM, SPF, and DMARC have been set up for the domain simbaprojects.com. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
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Your account has been reset. Please check your email for a link to finish creating a new account.
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Check that remote access is enabled for the database user microlinegr_atomiki in Plesk. Also, use tommy.heliohost.org as the hostname instead of your domain.
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[Solved] Request to install the tweepy module
wolstech replied to forbots123's topic in Escalated Requests
While you can’t see process detail like what Krydos posted yourself, you can see the load chart for your account by going here: https://heliohost.org/dashboard/load/ -
[Solved] Request to install the tweepy module
wolstech replied to forbots123's topic in Escalated Requests
Krydos can install this for you. -
If you want to run it through Apache via URL call, you'll need to rewrite it if it takes longer than 60 seconds to run.
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[Solved] Request to install the tweepy module
wolstech replied to forbots123's topic in Escalated Requests
Which version of Python do you actually need this for (or do you actually need it for both)? -
It was for CPU usage instead of memory usage this time around. Please finish the new site and remove WP quickly. If you get a third suspension, we'll require you to remove WP in order to be unsuspended, even if the replacement isn't ready yet. Unsuspended.
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No problem Please let me know if you need SSL set up or anything configured for your software and I’ll get it taken care of.
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[Solved] Lets Encrypt doesn't cover my webmail access
wolstech replied to matyka's topic in Customer Service
Fixed. It'll take effect within the next 2 hours. For others reading, you can fix this by reissuing the certificate and selecting the option to secure webmail. If you have the "Keep websites secured" turned on and can see the options icon next to it, there is also an option there to automatically secure webmail. -
Please check your PMs for information regarding your Lily account.