wolstech

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

That URL should work just fine for logins. The important part is to make sure when you log in, that the page you end up on does not end in .html (we can't run scripts on those pages to count the login). The one you posted, and https://heliohost.org/login/ (which likes to fail if the load is spiking) are the only 2 officially supported ways to log in. Our system doesn't say why it didn't count, so I can't really provide further information. All I can see is the last time you logged in. If you want, log in again in a few days and let me know you did, and I'll see if it counted for you.

@Byron: There's no g in the username. His forum username is correct, not the one in the post. I'd do the transfer but I'm not at a PC at the moment...

This is intentionally limited to 6 to prevent the MySQL server from becoming overloaded and cannot be increased. If your scripts are properly coded, there should never be a need for 50 concurrent connections anyway.

That account cannot be restored because it was deleted for disk space. An invitation has been sent to the email address on file for the account so you can create a new one. We apologize for any inconvenience this may cause.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Deployed. http://bfpsw.heliohost.org/JAW/

It broke again. It turns out that every account on the server is showing suspended. The server's got something wrong with it. We're working on it.

There's a problem with the server. Every account on Ricky is showing suspended right now...they're not actually suspended. We're working on it.

Yep, now showing a suspended page even though it's not suspended...

@Krydos: The hosting account for the user above me is saictmaw. That one is not acting like its suspended for me...I get a redirect to ricky.heliohost.org:2078 followed by a password prompt.

We're going to leave this suspended so I can have Krydos look at it. Moving. @Luigi and others: Please don't fix this one. Krydos is going to dig into what's going on with these to cause them to erroneously suspend.

@jeer: To clarify, this is a server malfunction, it wasn't caused by anything on your part. The account didn't even say it was suspended in the admin tools despite showing a suspended page.

@ninouh1: To clarify, this is a server malfunction, it wasn't caused by anything on your part. The account didn't even say it was suspended in the admin tools despite showing a suspended page.

The contact information on your account can be changed in cPanel (it's at the bottom). For email accounts for your domains, you can do that in the email section of cPanel. You can create as many mailboxes as you want, just be aware that there's a sending limit of 50 emails per day for all mailboxes combined unless you request more.

PHP is definitely used on Windows and so is Python, but yeah, Django...not so much. Django's a linux thing from what I've found. Also, contrary to what some say, a lot of Django servers do use Apache. Nginx is a small minority of the market over all, especially when compared to Apache or IIS in terms of number of servers deployed: https://news.netcraft.com/archives/2017/12/26/december-2017-web-server-survey.html

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

The absolute best way to secure WordPress is to get rid of Wordpress. Unfortunately there really isn't a good way to secure WP. It's just poorly coded and full of security holes. The extensions and themes have a bad habit of being disguised malware as well. Keeping all of it up to date and using reputable sources for the theme and extensions helps, but even that's not 100% effective in my experience since new holes are found all the time. WP is infamous in the hosting world for horrible security and design, and is actually the number one cause of spam and malware suspensions here at HelioHost.

Unblocked. It may take up to 10 minutes to take effect.

Do you have an address you would like me to send something to?

Unblocked.

Those are correct...no idea why the SFTP is broken for you. If I had to guess, either your network or security software blocks port 1342. This is common especially on shared networks and workplaces (public hotspot, enterprise network, university, etc.). As for plain FTP, I have no idea why plain FTP doesn't work without the VPN. Most places don't block that, and you're not blocked in our firewall. Lets see if Krydos has any more ideas...moving so he sees this.

Your account is actually on Johnny, and your account is currently waiting in line to be created. Johnny accounts take up to 12 hours to be fully functional.

Done. You should now be able to log in and your website should start working within 12 hours.

Can you post the settings you're using for SFTP?