wolstech

That's WordPress being misconfigured. You need to reconfigure your WordPress to use the new domain. The site url can be changed in the Wordpress settings, but you may need to edit your links and menus to use the new domain as well.

Thank you for the donation! Are you saying you did not receive your tommy account invitation? If so, post the transaction number for your first donation and I'll resend it to you. They love to end up in spam...

Johnny accounts don't delete instantly, and the DNS can take a little while to update. Give it an hour or two, then clear your browser cache and flush your OS's dns cache. The DNS change can take up to 24 hours, our system should update them racer wuickly but the rest of the world takes time due to stale caches needing to expire. If it still doesn't work after that, let us know and we'll look into it further.

Works for me as well. I see this: https://imgur.com/a/i6wQT If you can't access it, your computer or network connection is the problem.

This is normal. There is no way to see it, though you can post here and ask and Krydos can get the information for you.

There's nobody to talk to. Google (like most gigantic tech companies, Microsoft is also known for this...) has virtually 0 technical support for this sort of issue. We don't have any idea what these two companies do differently that breaks them when everyone else's mail service works fine with our servers. The odd part is they have no problem receiving mail from us, if I send email to gmail account using PHP mail(), I get it just fine, but they will not relay our mail. We can open a connection to them via telnet and get the hello response without issue, so they didn't block us. Django's SMTP library reportedly does work with them, though it's the only one I know of that works with gmail from our servers. It probably does something differently from the others, so it doesn't have whatever incompatibility breaks most SMTP libraries.

Unblocked. It was for failed cPanel logins. I'd recommend logging in at https://heliohost.org/login so this doesn't happen again

That will depend on what we end up offering, though it's possible. The new server will be Windows based, so for example if you ended up needing real ASP.NET or something else that requires a Windows server, you could request permission for a second account.

We never delete accounts because of overuse. They do get suspended, though we can unsuspend them assuming you fix the problems that caused the overuse. (It is possible to get permanently suspended, but this usually happens to users who repeatedly fail to fix their resource usage issues, or who engage in something illegal like phishing or running a botnet). Currently, being a donor gives you the advantage of being able to sign up on the Tommy server, the fastest server we have. In the future, donations may also let you get additional disk space (though we can't offer this now because we don't actually have the space to give, there's a fundraiser going on to buy this extra space and a new server to go with it).

Sure. I'll put a topic over in the development board, that's a better place to discuss this.

I'm not sure what you mean? Do you want the domain changed to something else?

Try resetting your password: https://heliohost.org/reset/ or https://johnny.heliohost.org:2083/ and click the reset option. Johnny is also seeing high load right now, so you may need to try again later. The domain probably won't work though even when you get logged in. That domain is banned for phishing.

The arabic language is likely not supported because of the wrong character set. Our server defaults to UTF-8 (or perhaps Latin1) I believe. Krydos is the one who would know about why the remote access isn't working. Moving.

The stats viewer we're using on the back end is eventually going to be public as a score card of sorts (we're aiming for a "competitive mining" sort of thing). In the meantime, I suppose I could put a tool that lets you type a username and see the amount earned.

I'll move this so Krydos looks at it for you. I don't think the throttling should impact a remote mail server. Gmail does tend to have issues with our service though (especially SMTP connections to it...)

@miwilc: For whatever reason, the SMTP support on our servers has been known to be incompatible with Gmail (and Outlook.com as well) for some reason, even if you turn on the insecure connections option (which oddly is also required for Outlook 2016 and the stock iOS mail app...I suspect it's more about making people use Google's apps/websites). This comes up a lot. PHP and Python can't talk to those two, yet they work with every other mail provider in existence. Django must implement it differently because that one works when the others don't...

That account cannot be unarchived because it was deleted for disk space. A Tommy invite has been sent to the email address associated with that account so you can create a new one.

If you've sent too many emails, yes that can happen. It's not normal though. Did you get limited?

That account cannot be unarchived because it was deleted for disk space. A Tommy invite has been sent to the email address on file so you can create a new account.

Renamed.

Unblocked.

This is a known issue on Johnny. Please go into the subdomain section of cPanel and create aqua-alimenta.aquaali.heliohost.org as a subdomain. After that, confirm your addon domain appears in the addon domain list, and wait the 12 hours. If it still doesn't appear after adding the subdomain, please let me know and I'll look into it further.

It's because it's already used by your forum account. The hosting account checker won't look at a forum account but the registration script will. If you want I can rename the forum account so it can be reused.

My experience has been that CloudFlare starts working within an hour or so of changing the name servers. It could take up to 24 hours for the entire world to receive the DNS changes though.

Transmit stats just makes the app update the server with the mining results immediately. It does it on its own every few minutes anyway, so its kind of pointless except for development use. The actual miners for HelioMine are distributed as Assignments (basically packages of work that are handed out to computers). Discard Assignment makes it delete your assignment, which forces HelioMine to re-download it the next time it mines. It's used primarily for removal of corrupt or incompletely downloaded assignments (e.g. to correct assignments damaged by misconfigured Antivirus software), but it can also be used to grab the absolute latest assignment code (sometimes I tweak minor things that users don't absolutely need to receive as a required update, so they only go to new miners unless you manually discard the assignment). Using this button will not delete your stats history, though the numbers will go to 0 in the dialog box because the app no longer knows what assignment you have once you've deleted it. Unless you're having trouble with something, you generally won't need to use either of these.