wolstech

@ninouh1: To clarify, this is a server malfunction, it wasn't caused by anything on your part. The account didn't even say it was suspended in the admin tools despite showing a suspended page.

The contact information on your account can be changed in cPanel (it's at the bottom). For email accounts for your domains, you can do that in the email section of cPanel. You can create as many mailboxes as you want, just be aware that there's a sending limit of 50 emails per day for all mailboxes combined unless you request more.

PHP is definitely used on Windows and so is Python, but yeah, Django...not so much. Django's a linux thing from what I've found. Also, contrary to what some say, a lot of Django servers do use Apache. Nginx is a small minority of the market over all, especially when compared to Apache or IIS in terms of number of servers deployed: https://news.netcraft.com/archives/2017/12/26/december-2017-web-server-survey.html

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

The absolute best way to secure WordPress is to get rid of Wordpress. Unfortunately there really isn't a good way to secure WP. It's just poorly coded and full of security holes. The extensions and themes have a bad habit of being disguised malware as well. Keeping all of it up to date and using reputable sources for the theme and extensions helps, but even that's not 100% effective in my experience since new holes are found all the time. WP is infamous in the hosting world for horrible security and design, and is actually the number one cause of spam and malware suspensions here at HelioHost.

Unblocked. It may take up to 10 minutes to take effect.

Do you have an address you would like me to send something to?

Unblocked.

Those are correct...no idea why the SFTP is broken for you. If I had to guess, either your network or security software blocks port 1342. This is common especially on shared networks and workplaces (public hotspot, enterprise network, university, etc.). As for plain FTP, I have no idea why plain FTP doesn't work without the VPN. Most places don't block that, and you're not blocked in our firewall. Lets see if Krydos has any more ideas...moving so he sees this.

Your account is actually on Johnny, and your account is currently waiting in line to be created. Johnny accounts take up to 12 hours to be fully functional.

Done. You should now be able to log in and your website should start working within 12 hours.

Can you post the settings you're using for SFTP?

I'm looking into this issue, the forum page source reveals a possibly unauthorized CoinHive installation...thank you for reporting this. We had discussed offering a page on our site where people could leave that page open as a way to donate CPU time without installing HelioMine, but it was supposed to be used on a single dedicated page labeled for that purpose, not on our forums, and we were planning to use a different service that was not CoinHive. As for the FTP issue, the IP you posted from is not blocked. Did you post through the VPN? If so, what's your normal IP so I can check. If the 108.168.** IP is your real IP, I suspect it's either an ISP or security software problem considering it works fine through a VPN.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

You're suspended for sending spam. Please make sure that your account is not sending any messages that could be considered spam, such as advertising communications. For reference, the abuse report that caused your suspension is provided below. Please fix the problem quickly and ensure that the user listed in the report doesn't receive any further emails from you. Unsuspended. We have received a complaint about your account. Please investigate and fix within 24 hours. Hurricane Electric Abuse Department support@he.net From fbl@bounce.mailstream.senderscore.net Sun Mar 11 13:38:26 2018 Return-Path: <fbl@bounce.mailstream.senderscore.net> X-Original-To: report@abuse.he.net Delivered-To: report@abuse.he.net Received: from he.net (he.net [216.218.186.2]) by abuse.he.net (Postfix) with ESMTPS id 7ABC554124A for <report@abuse.he.net>; Sun, 11 Mar 2018 13:38:26 -0700 (PDT) Received: from mrfbl00-den.returnpath.net ([66.45.29.178]) by he.net with ESMTPS (ECDHE-RSA-AES256-GCM-SHA384:TLSv1.2:Kx=ECDH:Au=RSA:Enc=AESGCM(256):Mac=AEAD) for <abuse@he.net>; Sun, 11 Mar 2018 13:36:24 -0700 Received: from localhost (unknown [10.252.38.215]) by mrfbl00-den.returnpath.net (Postfix) with ESMTP id BA65F4A0C12 for <abuse@he.net>; Sun, 11 Mar 2018 14:38:21 -0600 (MDT) DKIM-Filter: OpenDKIM Filter v2.11.0 mrfbl00-den.returnpath.net BA65F4A0C12 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=senderscore.net; s=081107; t=1520800701; i=@senderscore.net; bh=Te7b96ck4wjYtr0t88mbjQIait86jt2oYum06fKIVkc=; h=To:Subject:From:Date:From; b=fxWdJFzcW/PQPK0xlE6ZxfpyjbLW1dXbok2bov7KV4peFw3O5j/o89YFhwsorvXw0 OaxP82KrgmNCQoTdqI6ezNkmUBT5P05PN9TD8U2B6DT2FcyZ6kVdZ/OHPw87FgKJht jCALe3lmli/2AerNVI1jpEq6soaV2PHi1cUmgKbk= Message-Id: <3u3n36ols1dwu.26os1xz35zcvv.fbl@bounce.mailstream.senderscore.net> To: abuse@he.net Subject: Mail.Ru Abuse Report From: Mail.Ru FBL Service <feedbackloop@mailru.senderscore.net> Date: Sun, 11 Mar 2018 20:38:24 +0000 Mime-Version: 1.0 Content-Type: multipart/report; report-type=feedback-report; boundary=2337461a2db09af072ea9b0bb3a0364ef51bfae4b81d4c283334b1e9dd62 --2337461a2db09af072ea9b0bb3a0364ef51bfae4b81d4c283334b1e9dd62 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable This is a Mail.Ru Abuse Report for an email message received from domain on= linesentris.com, IP 65.19.141.67, on Sun, 11 Mar 2018 20:32:50 +0000. --2337461a2db09af072ea9b0bb3a0364ef51bfae4b81d4c283334b1e9dd62 Content-Disposition: inline Content-Type: message/feedback-report Content-Transfer-Encoding: 7bit User-Agent: ReturnPathFBL/2.0 Arrival-Date: Sun, 11 Mar 2018 20:32:50 +0000 Original-Rcpt-To: e82f39a2b7bf63de84e69d79ef1b6df1@mail.ru Original-Mail-From: Onlinesentris <admin@onlinesentris.com> Reported-Domain: onlinesentris.com Source-Ip: 65.19.141.67 Feedback-Type: abuse Abuse-Type: complaint --2337461a2db09af072ea9b0bb3a0364ef51bfae4b81d4c283334b1e9dd62 Content-Disposition: inline Content-Type: message/rfc822 Content-Transfer-Encoding: 7bit Delivered-To: ***** Return-path: <> Authentication-Results: mxs.mail.ru; spf=none () smtp.mailfrom=onlines1@johnny.heliohost.org smtp.helo=johnny.heliohost.org Received-SPF: none Received: from johnny.heliohost.org ([65.19.141.67]:33945) by mx8.mail.ru with esmtp (envelope-from <onlines1@johnny.heliohost.org>) id 1ev7ev-0001ML-QP for e82f39a2b7bf63de84e69d79ef1b6df1@mail.ru; Sun, 11 Mar 2018 23:33:34 +0300 Received: from onlines1 by johnny.heliohost.org with local (Exim 4.88) (envelope-from <onlines1@johnny.heliohost.org>) id 1ev7eF-0000ON-2l for e82f39a2b7bf63de84e69d79ef1b6df1@mail.ru; Sun, 11 Mar 2018 13:33:17 -0700 To: e82f39a2b7bf63de84e69d79ef1b6df1@mail.ru Subject: [Onlinesentris] Silakan Konfirmasi request Anda X-PHP-Script: onlinesentris.com/index.php for 5.8.47.93 Date: Sun, 11 Mar 2018 20:32:50 +0000 From: Onlinesentris <admin@onlinesentris.com> Reply-To: Onlinesentris <admin@onlinesentris.com> Message-ID: <1265860e4bb4f26b9c717a7eddcf6af8@onlinesentris.com> X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer) Precedence: list List-Id: Onlinesentris MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 X-AntiAbuse: This header was added to track abuse, please include it with any abuse report X-AntiAbuse: Primary Hostname - johnny.heliohost.org X-AntiAbuse: Original Domain - mail.ru X-AntiAbuse: Originator/Caller UID/GID - [25759 498] / [47 12] X-AntiAbuse: Sender Address Domain - johnny.heliohost.org X-Get-Message-Sender-Via: johnny.heliohost.org: authenticated_id: onlines1/from_h X-Authenticated-Sender: johnny.heliohost.org: admin@onlinesentris.com X-Source: /usr/bin/php X-Source-Args: /usr/bin/php /home/onlines1/public_html/onlinesentris.com/index.php X-Source-Dir: onlines1.heliohost.org:/public_html/onlinesentris.com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olicy: no X-Mras: OK X-Spam: undefined Onlinesentris menerima permohonan subscribe untuk email address ini. Untuk mengkonfirmasi silakan klik link berikut ini : http://onlinesentris.com/?s2=1c393dcfe69270f8e8b8516cffa422ff5143 Jika permintaan bukan dari Anda, silakan abaikan saja email ini. Terima kasih, Onlinesentris. --2337461a2db09af072ea9b0bb3a0364ef51bfae4b81d4c283334b1e9dd62--

Unsuspended. It seems to now be working properly. If you still see a suspended page, please clear your cache. @Luigi: This sometimes happens. Usually you can just suspend him then unsuspend him again. If it is still suspended after that, it will usually clear when Apache restarts.

Deployed.

That .war file could not be deployed because java is not enabled on your account. To request java and then check the status of your request go to the java button in your cPanel. Please be aware that since you picked the Johnny server the wait to receive java access is quite long due to high demand. The wait to receive java on Tommy is generally just a few hours. If you're in a hurry we recommend moving your account to Tommy. If you want to save yourself some work an admin can move your account for you if you're a donor. Just let us know the transaction ID.

It says it was actually for failed cpanel logins. That can be avoided if you use https://heliohost.org/login to log in. Unblocked.

Let's see if we can get these installed for you. Moving so Krydos sees this.

@mrj: You can run more than one site off a single account...that's what he was doing.

Your account is now on Tommy. Thank you for the donation. There should be no need to delete the DNS zone, the domain has been re-parked as part of the transfer. If you want to unpark it for some reason, you should be able to do so in cPanel. The domain is showing an empty dir listing for me, so it is working: http://chaosrp.space/ If you see a queued page or a 404 error, please clear your cache and flush your computer's DNS cache.

Moving...

This happened to another Ricky account recently too. Moving so Krydos can look at it.

Unblocked. It may take up to 10 minutes to take effect.