wolstech

You actually don't even need let's encrypt on tommy. If you wait, within 24 hours the server will install a certificate for you, provided you don't have a redirect of some kind in your domain root that prevents the verification from working. Remove any forced https redirects or other redirects (such as for Wordpress pretty urls and the like), then wait 24 hours and the certificate should install itself. If it doesn't, I can force it to run for your account. As for the verification failing, we usually recommend the file based verification since that's what our system uses for the autossl EDIT: just checked and your domain already has SSL installed...there's no reason to even use LE at this point. You already have a certificate that works.

Renamed Please let us know if you need anything else.

Invite sent. I'll remove the empty dressdoc forum account shortly so you can reuse the username. Once you sign up, let me know what you want the forum username to be and I can rename you

I think that's a bug in cpanel. I've seen it before as well. Trying again fixes it as you discovered.

Huh. I wonder when that happened. The donate option is also missing... Should be a quick fix in the template...

Yeah, it will not install without the permissions. It's actually a requirement of the miners themselves. Once installed though, it actually doesn't need you to have permissions for it to work since the background miner runs as SYSTEM. You just won't be able to change any settings or start the miner manually. For the interested, the software does handle well in a domain environment if you have the admin rights. I have successfully run generic RGS (basically HelioMine without the HelioHost branding) on several domain networks with no issues. In fact, one of my planned features is GPO support.

As I said earlier, there's no such thing as resetting an account here. If you would like a new account, please delete your existing account (http://www.heliohost.org/classic/support/scripts/delete), then let me know so I can send you an invite for a new one.

Can you explain the numerous other accounts that closely resemble this one? Our system shows 18 very similar accounts going back to January, many of which were hosting phishing sites.

Does the addon domain grp3.tk appear in cPanel on the addon domains page? If not, try adding it again. If it adds successfully, wait 12 hours and test. If you receive an error message when adding the domain, stating that "the domain already exists the apache configuration", please go to Subdomains and add the subdomain grp3.ahmedsuror.tk to the subdomains list. Then go check the addon domains list again to see if the addon domain has appeared. If it appears after doing this, wait 12 hours and see if it works. If it still does not appear, let me know and I'll take a look at it further.

That account cannot be unarchived because the archive was deleted for disk space. A Tommy invite has been sent to the address on file for the account so you can sign up again. We apologize for any inconvenience this may have caused.

There's no way to "reset" an account. The only way to get a new one is to delete it and start over. Would you like me to delete it and send you an invite to sign up again? Also, what sync feature are you referring to?

That's not caused by anything on your part. The firewall on Johnny is being hypersensitive due to a sustained DoS attack that's been ongoing for 4 days now. Unblocked.

Not caused by anything on your part. The firewall on Johnny is being hypersensitive due to a sustained DoS attack that's been ongoing for 4 days now. Unblocked.

This issue is on Microsoft's end, and since Microsoft has zero customer support for this sort of issue, there's nothing further we can do to fix this unfortunately. We're not getting any meaningful amount of spam reports for Tommy (just 1 in the past week, and the user in question has since been moved to Johnny), and we're not blocked on any of the 90+ widely-recognized spam/abuse blocklists (https://mxtoolbox.com/SuperTool.aspx?action=mx%3a65.19.143.6&run=toolpage#, click "Blacklist check"). For whatever reason, they're adamant about blocking Tommy despite the fact there is no reason to do so.

I personally have no idea. The only person who might know what's wrong with this is Krydos, and he's been extremely busy outside of HelioHost lately (we're volunteers who are not paid for our work on HelioHost, so we have a real job and life to tend to...we do this in our free time). If you need support that's available at the drop of a hat, you'll need to find paid hosting. General customer support here is pretty quick, but anything requiring significant troubleshooting can have a several week wait to be fixed at times. To be completely honest, the email service is one of the few things we offer that's basically junk. Even I've stopped using it for most things. The only thing I use it for is the alerts for the HelioMine backend. Most free hosts don't even offer email at all or limit to something like 1 mail/hour due to abuse. We try to offer it, but at times fail miserably due to abuse and server overcrowding I'll move this so Krydos hopefully sees it, but I have no estimate as to when (or if) this will be fixed.

Not caused by anything on your part. The firewall on Johnny is being hypersensitive due to a sustained DoS attack that's been ongoing for 4 days now. Unblocked.

Your forum account has been renamed.

The mysql server is functioning properly on Johnny. Odds are it had crashed due to load when you saw that message. It restarts in a few minutes when it happens.

It's definitely not the norm, more than likely they got lost due to the InnoDB corruption issue (we recommend MyISAM for this exact reason...we've never lost MyISAM data, but InnoDB databases tend to go corrupt rather regularly around here). Krydos may have a backup, but no guarantees. Moving so he can check.

For the forum, let me know what you want it to be and I can change the username for you. For the hosting account, the only way to change the username is to delete your account and start over. If you're worried about your account name showing up in paths in error messages, you could just disable the errors instead. PHP errors can be easily suppressed by adding error_reporting(0); to the first line of your scripts. Other languages probably have a similar option.

This is by design. We do this so the folder name will not conflict with other users on the server. All WAR files deploy into a folder with username_ in front. The URL path however is determined by the filename only. Your fix is to rename your war file to leponton_StudentsHouses2.war and redeploy it. This will cause your WAR's URL to become http://studentshouses.heliohost.org/leponton_StudentsHouses2/ instead and allow your scripts to find the CSS where it expects.

Deployed. http://bfpsw.heliohost.org/JAW/

The host name for remote MySQL should be johnny.heliohost.org. Also, remote MySQL needs to be enabled in cPanel first.

You're not supposed to actually use the cPanel account for Remote MySQL (I just recommend it for testing to verify that your problem is not an issue with settings) It's very odd that no created MySQL users can access remotely...lets see if Krydos can figure out what's going on here. Moving so he can take a look at this.

It got blocked again. Johnny has been under a sustained DoS attack for several days, so the firewall is a bit hypersensitive right now. Unblocked yet again.