wolstech

I personally have no idea. The only person who might know what's wrong with this is Krydos, and he's been extremely busy outside of HelioHost lately (we're volunteers who are not paid for our work on HelioHost, so we have a real job and life to tend to...we do this in our free time). If you need support that's available at the drop of a hat, you'll need to find paid hosting. General customer support here is pretty quick, but anything requiring significant troubleshooting can have a several week wait to be fixed at times. To be completely honest, the email service is one of the few things we offer that's basically junk. Even I've stopped using it for most things. The only thing I use it for is the alerts for the HelioMine backend. Most free hosts don't even offer email at all or limit to something like 1 mail/hour due to abuse. We try to offer it, but at times fail miserably due to abuse and server overcrowding I'll move this so Krydos hopefully sees it, but I have no estimate as to when (or if) this will be fixed.

Not caused by anything on your part. The firewall on Johnny is being hypersensitive due to a sustained DoS attack that's been ongoing for 4 days now. Unblocked.

Your forum account has been renamed.

The mysql server is functioning properly on Johnny. Odds are it had crashed due to load when you saw that message. It restarts in a few minutes when it happens.

It's definitely not the norm, more than likely they got lost due to the InnoDB corruption issue (we recommend MyISAM for this exact reason...we've never lost MyISAM data, but InnoDB databases tend to go corrupt rather regularly around here). Krydos may have a backup, but no guarantees. Moving so he can check.

For the forum, let me know what you want it to be and I can change the username for you. For the hosting account, the only way to change the username is to delete your account and start over. If you're worried about your account name showing up in paths in error messages, you could just disable the errors instead. PHP errors can be easily suppressed by adding error_reporting(0); to the first line of your scripts. Other languages probably have a similar option.

This is by design. We do this so the folder name will not conflict with other users on the server. All WAR files deploy into a folder with username_ in front. The URL path however is determined by the filename only. Your fix is to rename your war file to leponton_StudentsHouses2.war and redeploy it. This will cause your WAR's URL to become http://studentshouses.heliohost.org/leponton_StudentsHouses2/ instead and allow your scripts to find the CSS where it expects.

Deployed. http://bfpsw.heliohost.org/JAW/

The host name for remote MySQL should be johnny.heliohost.org. Also, remote MySQL needs to be enabled in cPanel first.

You're not supposed to actually use the cPanel account for Remote MySQL (I just recommend it for testing to verify that your problem is not an issue with settings) It's very odd that no created MySQL users can access remotely...lets see if Krydos can figure out what's going on here. Moving so he can take a look at this.

It got blocked again. Johnny has been under a sustained DoS attack for several days, so the firewall is a bit hypersensitive right now. Unblocked yet again.

Yeah, I looked this morning and saw the same thing. There's only one email account in there called domain. At this point we're not sure how these are getting sent from a nonexistent mailbox, but they definitely did send...

You've been moved to Johnny. Your domains should start working within 12 hours. Please let us know if they don't.

You know, this happened to someone else on Johnny recently as well. They granted the permissions correctly and everything, but could not get the remote access to work unless they used their cpanel username. Can you try it using the cpanel username and password? If that works, I'd suggest creating another MySQL user and trying again. If a new database user doesn't work, let me know and I'll have Krydos look at this.

Done. You should now be able to log in and your website should start working within 12 hours.

Moving...

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

You should be able to edit now. We do have an existing page on this already, http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate Perhaps create a new page on how to do it with your method since yours varies quite a bit from the existing one?

What's the username?

You've been moved to Tommy. Thank you for the donation. If you still see a Johnny queued page or a 404 error, please clear your browser cache and flush your DNS cache.

Moving... Once the process is completed, you'll need to request Java on Tommy like you did on Johnny. The wait is only 1-2 days right now (as opposed to almost 6 months on Johnny). Once it activates, you can deploy the WAR yourself from cPanel (no need to ask us like you do for Johnny).

I don't have any idea where to begin on this one. Uncode issue possibly? Lets see if Krydos knows why the text is garbled.

Just looked at the content, this one is definitely phishing. I see files for a fake gmail login form on the account.

Same user as https://www.helionet.org/index/topic/32330-solved-suspended-carolin1/ You're only allowed one account.

You're only allowed one account per our Terms of Service. Would you prefer to keep jcnmusiq instead of carolin1? I've checked and it is also completely empty with no abuse reports (same as with carolin1, it appears to have gotten suspended because it was registered alongside a bunch of paypal phishing sites, even though it wasn't phishing itself...)