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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Just trying to eliminate things. I know for example that FTPS (FTP over TLS) doesn't work on our servers. I just added an account in outlook with these and it worked: Use tommy.heliohost.org as the host name.IMAP port is 993 (SSL/TLS), SMTP is 465 (SSL/TLS).Outgoing server requires authentication (select use same settings as incoming server).
  2. This is why I don't use RAID 0, ever. One disk quits and you lose all the data. I have an AD at my house currently. Server's just a customized Core i7 6700K PC with ESXi and 6 VMs on it...3 hard disks and an SSD, all in removable bays. RAID is done in software for flexibility (though hardware RAID is an option on the board I have). I spend a ton of time on Windows stuff (I do IT for a living...), and have my MCP certs on Windows 10 and Server 2012 R2 (WS2016 wasn't out yet at that point).
  3. Try tommy.heliohost.org as the host name. I know that tends to be the issue with ftp et. al. You might also try SMTP on port 25, no encryption. When I get a chance I'll play with setting it up in outlook and figure out the settings for you...
  4. I mean to be able to control its settings (hide tray icon, background mining, etc.) using group policy. It can already be deployed that way if you pack it inside an msi or use a logon script to run the installer with /s.
  5. Stale cache tends to bite a lot of people around here. I find myself flushing mine every few minutes sometimes when working on people's sites. Glad to see you figured it out Let us know if you need anything else.
  6. That's pretty common. Chmaging your main domain turns off or breaks things sometimes. Moving so Krydos can enable it again for you.
  7. Krydos is the one who usually decides this. He usually ends up wanting a copy of an actual email your service sends (we want to make sure they won't flag as spam), but other than that, I don't see any reason this for him to say no. Unsolved so he looks at it again.
  8. The certificates will renew on their own as they approach expiration. For more than 50 emails, please explain what you'll be doing and post an example email. Please note that we do NOT allow advertising emails.
  9. It can only be turned off by an admin (though honestly, none of us have ever understood why people want the aggrevation of manually renewing...LE vs Comodo is a moot argument since both are accepted everywhere). Is that what you want?
  10. You actually don't even need let's encrypt on tommy. If you wait, within 24 hours the server will install a certificate for you, provided you don't have a redirect of some kind in your domain root that prevents the verification from working. Remove any forced https redirects or other redirects (such as for Wordpress pretty urls and the like), then wait 24 hours and the certificate should install itself. If it doesn't, I can force it to run for your account. As for the verification failing, we usually recommend the file based verification since that's what our system uses for the autossl EDIT: just checked and your domain already has SSL installed...there's no reason to even use LE at this point. You already have a certificate that works.
  11. Renamed Please let us know if you need anything else.
  12. Invite sent. I'll remove the empty dressdoc forum account shortly so you can reuse the username. Once you sign up, let me know what you want the forum username to be and I can rename you
  13. I think that's a bug in cpanel. I've seen it before as well. Trying again fixes it as you discovered.
  14. Huh. I wonder when that happened. The donate option is also missing... Should be a quick fix in the template...
  15. Yeah, it will not install without the permissions. It's actually a requirement of the miners themselves. Once installed though, it actually doesn't need you to have permissions for it to work since the background miner runs as SYSTEM. You just won't be able to change any settings or start the miner manually. For the interested, the software does handle well in a domain environment if you have the admin rights. I have successfully run generic RGS (basically HelioMine without the HelioHost branding) on several domain networks with no issues. In fact, one of my planned features is GPO support.
  16. As I said earlier, there's no such thing as resetting an account here. If you would like a new account, please delete your existing account (http://www.heliohost.org/classic/support/scripts/delete), then let me know so I can send you an invite for a new one.
  17. Can you explain the numerous other accounts that closely resemble this one? Our system shows 18 very similar accounts going back to January, many of which were hosting phishing sites.
  18. Does the addon domain grp3.tk appear in cPanel on the addon domains page? If not, try adding it again. If it adds successfully, wait 12 hours and test. If you receive an error message when adding the domain, stating that "the domain already exists the apache configuration", please go to Subdomains and add the subdomain grp3.ahmedsuror.tk to the subdomains list. Then go check the addon domains list again to see if the addon domain has appeared. If it appears after doing this, wait 12 hours and see if it works. If it still does not appear, let me know and I'll take a look at it further.
  19. That account cannot be unarchived because the archive was deleted for disk space. A Tommy invite has been sent to the address on file for the account so you can sign up again. We apologize for any inconvenience this may have caused.
  20. There's no way to "reset" an account. The only way to get a new one is to delete it and start over. Would you like me to delete it and send you an invite to sign up again? Also, what sync feature are you referring to?
  21. That's not caused by anything on your part. The firewall on Johnny is being hypersensitive due to a sustained DoS attack that's been ongoing for 4 days now. Unblocked.
  22. Not caused by anything on your part. The firewall on Johnny is being hypersensitive due to a sustained DoS attack that's been ongoing for 4 days now. Unblocked.
  23. This issue is on Microsoft's end, and since Microsoft has zero customer support for this sort of issue, there's nothing further we can do to fix this unfortunately. We're not getting any meaningful amount of spam reports for Tommy (just 1 in the past week, and the user in question has since been moved to Johnny), and we're not blocked on any of the 90+ widely-recognized spam/abuse blocklists (https://mxtoolbox.com/SuperTool.aspx?action=mx%3a65.19.143.6&run=toolpage#, click "Blacklist check"). For whatever reason, they're adamant about blocking Tommy despite the fact there is no reason to do so.
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