wolstech

Done. You should now be able to log in and your website should be working again.

Unarchiving...

Let's see what Krydos can do for you.

What version of php do you need it enabled on? Also, be aware that using ffmpeg has been historically known to cause high load suspensions. Converting videos uses a massive amount of resources, which slows everyone else's site down. Use too many and you'll end up suspended for load. We generally recommend not doing video conversion here.

This is intentionally disabled due to abuse and cannot be installed. Please find different software.

You probably need to change engines to InnoDB. We default to Myisam because it tolerates load and crashes very well. InnoDB basically goes corrupt if you so much as look at it wrong.

There is not. You have to ask on the forums and Krydos has to check it for you if you want to know.

It's because your account is full...

Please change your domain's name servers to ns1.heliohost.org and ns2.heliohost.org.

The domain hitchwind.com has been cleaned up. Try it again now.

Unblocked. It was for failed ftp logins, which would make sense if you tried signing in while suspended.

Usually by debugging or reconfiguring the software (or replacing it if not possible). I escalated this because Krydos can tell you what files were responsible, which will let you know where to start looking.

Causing high server load. 248% more cpu than #2. Ouch. Let's have Krydos identify the cause of this so you know how to fix it before we unsuspend it. We don't want that happening again.

Nope. If you're seeing the hello world you uploaded, it's working. Now you just need to build some content...

This account has already been cancelled. If you would like to reopen your account, please post an email address and I'll be happy to send you an invitation for a new one.

Your account has been cancelled. If you ever want to use our service in the future, you are always welcome to sign up again. We're sorry to hear that we weren't able to provide the services you needed. Thank you for your interest in HelioHost.

Yeah, Ricky and Johnny really aren't suitable for production use due to severe overloading. You pretty much have to be on tommy at this point. Getting into tommy usually requires a donation these days due to demand, but since you mentioned you might try tommy, would you be interested in a trial account? I can give you 3 days on tommy to decide if it would work for you. If it does, you can donate and keep the account forever, or if not, we can cancel it at that time. Do you want me to move you to tommy for a trial? If not, I'll be happy to close your account for you.

That account cannot be unarchived at the moment because Johnny is down again. We'll try again later.

That was abusive use, and two people did get suspended for it. The problem is that when the load is massively high like that, it can take a significant amount of time for the suspension script to actually work. On a normal day, suspending an account takes 30s-1m. When buried in load, that process can take an hour or more. Then there's the fact it's not always just one user needing suspension. Most of the downtime period is the time spent actually doing the work to suspend the user. Once that process reaches the point where it kills all the user's processes, that's when the account no longer produces any load, and the server load starts to return to normal. The give away of a severe high load incident on that chart is the almost instant cutoff from green to red where it goes down, followed by the load tapering from red back to green over a few minutes at the end of the event (as the abusive processes die).

You probably tried signing in when tommy was down last night. He was down quite a bit last night due to what appears to be high load but is now back up. http://heliohost.grd.net.pl/monitor/

You don't really redirect it so much as you just need to configure the domain to use our service for its content. The proper way to do this is to change the domain's nameservers to ns1.heliohost.org and ns2.heliohost.org (you do this on OVH's website, contact them for help if needed, we don't know OVH's system so we can't explain the process), then add it to your Tommy account in cPanel under the Aliases option (let us know if you need help with this step, we'll be happy to!).

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

You're only allowed to have one account. This one is suspended because you already have a tommy account jarsatu.

It looks to be available. I don't see it registered in the system.

Please don't advertise social media marketing services here. It will earn you a ban for spam.