wolstech

That's not being blocked. That just means your internet provider is incompatible with our service because they change IP address too frequently. This is most commonly seen among users using cellular plans/hotspots (these are a compatibility known issue), but some normal wireline ISPs do it too. The solution to that message is to use a VPN or proxy to access cPanel.

You aren't blocked...

I'd suggest you find something that's still supported...that program was last updated in March 2015...http://kplaylist.com/ Also keep in mind that a lot of these sorts of sites end up getting suspended for copyright infringement too. If you make such a site, it needs to be for private use only, or you need to have a license to stream the music (not cheap or easy to get).

Please back that account up, download the backup, then request deletion once you've obtained your data. You can delete it here: http://heliohost.org/classic/support/scripts/delete If the account is still present in 24 hours, it'll be suspended again.

That error means the software requires PHP 5.3 or older (the change that causes that error was introduced in 5.4). We don't support anything that old anymore (it's from 2011...). You could try 5.4 and see if it'll let you get by with a deprecated warning (which can be suppressed) but odds are you need to find different software. What program is this anyway? I'll take it out of softaculous since it doesn't run right anymore.

Those errors mean the app requires an older version of PHP. Find out which version it's supposed to use and select that version in cPanel under MultiPHP manager. My guess is that it's meant for 5.x. PHP 7 is not backwards compatible with PHP 5 and won't run most apps made for 5.

If the username is available, you can use it. More often than not, a user's paypal email and their old account email are different. The first time a username is registered, it's attached to the email address when the forum account is created. The only way a username can be reused is if the new account is being created under the same email address as the old one. This is by design.

This is Krydos's territory. I don't know much of anything about Python...I'm a PHP guy.

It's suspended for both high server load and for having two accounts. The high server load is an easy unsuspension, but the multiple accounts is not. Users are only allowed one account. In order for me to unsuspend this one, your Tommy account needs to be suspended instead. Tommy is a much better server than Ricky, but your website is on the Ricky account. If you prefer, I can delete the Tommy account and move the Ricky account to Tommy for you. Which account do you want to keep?

He should be able to add those for you.

The invite always goes to the PayPal email. You'll need to pick different username and probably different domain as well. Once the account is set up, we can change the domain and email to match your old one. You will not be able to change the username.

It got suspended because, historically, most (over 90%) of accounts mentioning amazon turn out to be fraud or phishing of some form. We can unsuspend you, but we need to know what exactly do you plan to use this account for?

You know the drill ...

You can delete your Ricky account here: http://heliohost.org/classic/support/scripts/delete and wait an hour or two until it fully deletes (it will show as being inactive while deletion is pending). Once deleted, please donate at least $1 here: https://www.heliohost.org/tommy/ An invite should automatically send to your paypal email address within 24 hours (note that it sometimes goes to spam, so check there too). If you do not receive the invite for some reason, you can email us the transaction ID from the donation and we'll send you an invite manually.

I just took a look and realized that account can't be restored anyway because the archive is missing. The email on file was Min****@gmail.com, is that email fine for an invite to replace the account or would prefer a different one?

Your domain has been changed and your account has been unsuspended. Please give the domain a few hours to start working.

His accounts failed to create because the domain is already in the userdata. Usually that's an internal error that results from a domain not fully removing when an account is deleted. The easiest fix is to pick a free subdomain for now, then we can take care of fixing that domain once he has an account.

Yep, I did...

Luigi got it right. You got suspended because that domain is a security risk (typo-jacking). Please pick a different domain and let us know what you want it to be. We will change your domain and unsuspend you.

Gone.

From June 1, 2017...no wonder we couldn't find it. Sent.

Unarchived.

Looks like it started moving again and is working through the backlog now... Weird, especially considering his load wasn't even high.

The account cannot be restored because the archive is missing. An invite for a replacement account has been sent to the email address on file.

Yep, typo. It was actually registered that way and I fixed it earlier, but had no time to wait for DNS to set up. It's working now: http://mybai.heliohost.org/