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Everything posted by wolstech
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This appears to actually be two accounts. Since one is already archived for inactivity, no action will be taken.
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It's banned for phishing. The weird part is the account doesn't actually exist on the server either. Normally I would be able to tell you exactly what happened, but the entire account is somehow missing on the server, despite showing as suspended in the account system. Did you use Wordpress by chance? We've been having a recent spate of WP installs getting hacked, and the hackers have been putting phishing sites on the accounts...
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Unarchived. It may take up to 2 hours to start working.
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[HH#654517] Help, my website does not appear on Google
wolstech replied to HelioHost's topic in Email Support
Specifically, the GTA San Andreas and WinRAR need to go. -
[HH#654517] Help, my website does not appear on Google
wolstech replied to HelioHost's topic in Email Support
Probably intentionally blocked for DMCA complaints since it's offering warez... By the way, it's also against our terms of service to offer that material. Please delete all warez downloads within 24 hours or you'll be suspended for copyright infringement. -
The account stalog does not exist. Invite sent instead. Thank you for the donation
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Those domains should now be available for reuse.
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Let me know which domains you need removed and I can free them up.
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Yeah that's a rather annoying bug. Our forum software went obsolete in 2018 and we haven't bothered to update due to the tons of customization we have (which will take forever to redo if we upgrade). Since it still works fine aside from the mobile PM feature, here we are
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@Luigi: this one probably is a database issue, not load. Load isn't even bad at the moment. Let's have Krydos take a look. In the meantime, does Horde work for checking email?
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Were you on a mobile device? The mobile PM interface is broken on our forums and can get forum accounts stuck in the mobile view if you try to use it. We can't fix it because the forum software is long out of support. Please use a PC when responding. If you're stuck in the mobile view now (blue and white layout), let me know and I'll fix that. If it won't let you reply on a PC, you can always start a new PM as well. I'll get it either way
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Yep. Someone set up a phishing site on your account. When this was suspended, the account was actively phishing. Because stolen data may be present on your existing account, we can't unsuspend it. As always, heliohost recommends that users avoid Wordpress for this and many other reasons. An invite has been sent for you to create a new account. Please check the spam folder if you can't find it.
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It's already unsuspended. Please clear your cache if you still see a suspended page. Also, it's a mostly automated suspension process. Accounts mentioning netflix or variants thereof (like yours) always flag for this because sites named like yours nearly always end up phishing for user account information.
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It got suspended because we have reason to believe it was going to be used for copyright infringement or phishing activity. As a reminder, we don't allow illegal activity of any type. Since there's nothing illegal there yet, I've unsuspended you. As a reminder, you may not distribute paid TV or movies of any kind on your site.
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Users are only allowed ONE account, the fact you have 4 means you're violating our terms of service. Please tell me which one you want to keep. The others will be permanently suspended. If we don't hear back in 24 hours, all of them will be suspended.
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I've set this up for you, please check your PMs once again
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Registration opens at midnight UTC every day and fills quickly. You need to try signing up right at that time in order to get an account. I would recommend Tommy if you're planning to host a production website, because Johnny is an experimental server with lots of downtime. If you don't want to wait, or if you end up Johnny and later want to move to Tommy for better performance, you can donate to get a Tommy invite (or if you have a Johnny account, have your account moved to Tommy)
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That domain isn't even hosted with us. Did you buy that domain? If so, you need to change its name servers to ns1.heliohost.org and ns2.heliohost.org if it's supposed to be hosted here.
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Yeah that's classic. That thing is ancient by today's standards, and you're going to have a hard time finding a solution short of a VPS. Our Windows Server can probably run it, but I'd have to mess around with getting it working if you want to do so. It looks pretty straight forward to get this old stuff running on modern servers, but I'd probably need to install it for you (Classic ASP is VB6-based, and isn't well known for being easy to install without full access to the server). I can do that, but I'd need the data and information on what the requirements for the application itself are (does it need a database?) to get it running for you. If you want to go that route, I'd be happy to try. Just create a Johnny account when registration opens tonight, and send me a PM with links to the application / data in question.
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ASP or ASP.NET? We can run ASP.NET on Lily, but we do not support classic ASP at the moment (pretty much nobody does anymore). I could mess around with trying to get it to work, but I'm not sure how hard it'd be to do on a modern server...
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[Solved] Creating a database through SQL commands
wolstech replied to orange77's topic in Customer Service
This is not supported on the cPanel servers. Our Windows server Lily should support it, but if you went that route, there is no user interface or other way to really change any settings. Users only get FTP access and PhpMyAdmin on that server. A PHP application will run there though, assuming it's compatible with IIS... -
Unarchived. It may take up to 2 hours to start working.
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[Solved] can php extention bz2 be enable for my website?
wolstech replied to mudiaga's topic in Escalated Requests
Lets see if Krydos can turn this on for you... -
[Solved] can php extention bz2 be enable for my website?
wolstech replied to mudiaga's topic in Escalated Requests
What version of PHP do you use? -
[Solved] request for my account to be moved to Tommy server
wolstech replied to lbchanjr's topic in Customer Service
Done. Please clear your browser and DNS cache if you see a queued page or 404 error. In some cases (work networks, certain ISPs, etc.), it may take a few hours for caches to expire before the relocated site will be visible to you.
