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Everything posted by wolstech
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For reference, the Java wait on Tommy is showing as being today, so odds are you'd get it within 24 hours on Tommy. That's as opposed to the August estimate for Johnny.
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We intentionally don’t do this by default for several reasons. First, users on Johnny don’t even get SSL certificates so it’s not going to work without extra efforts there. Two, SSL causes tons of load, by making people set it up if they want it, we reduce load and thus can cram more users into the hardware we have because most people don’t bother. Being a nonprofit that hasn’t been in the black in years, we have to get what we can out of the hardware we can afford to buy. Third, we actually get quite a few of the opposite complaint. Many of us run old code and other stuff that either doesn’t need or doesn’t support SSL. Fourth, cpanel’s automatic SSL feature doesn’t work if HTTPS is forced through some methods. It requires the .well-known folder be available via plain HTTP in order for certificates to validate, and .htaccess with an exception for that folder is the easiest way to accomplish forced SSL with an exclusion.
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Tommy’s very quick about it, 24 to 48 hours is for Johnny. In fact the new domain is already working. Auto SSL might take a few hours for that to run but it won’t fail for the domain being too long now, so it should get you a certificate.
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Since you’re on Tommy it should take affect within an hour or two.
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It's one account per person. You and your friend can each have one account. We do require ID to prove there's two users though. Each user needs to scan/photo a valid ID and send it to us along with the username of the account that is theirs. Please either PM the pictures or email them to me at wolstech@heliohost.org. Do not post it publicly. Once verified you can delete the pictures. A government ID is preferred, however since this appears to be for educational use, we can accept a school ID as well. Please keep in mind that it may take a little while for me to get back to you once you send them. The third account will need to be deleted.
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You have 3 accounts, cvsuccjc, cvsuccj (both on Johnny) and cle2019 (Tommy). All have ridiculously long and similar domains, all are from the same IP address, and all appear to be for the same purpose. Since there's an AutoSSL help topic for cle2019 on Tommy (and Tommy is far superior to Johnny anyway), please delete the two Johnny accounts. Tommy PHP 7.1 already has mbstring installed.
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Yes. Make it something short like thesis2019.heliohost.org and it would work. You can change it here: http://heliohost.org/classic/support/scripts/domain
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The officially supported configuration is to not use cloudflare at all. You mention being on tommy, so autossl could handle the certs for you, however autossl and CF are incompatible with each other. Also, keep in mind that the flexible option on CF is a terrible idea that shouldn't even exist from a security standpoint. It leaves the CF to heliohost part of the connection unencrypted despite telling the user they have a secure connection (which they do...only up to CF).
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You don't qualify for a certificate because your domain name is too long. 10:12:48 AM WARN (XID yd5ccu) The value “cvsu-ccj-cle-reviewer-mobile-application-admin-thesis2019.heliohost.org” for “commonName” is too long by 7 bytes. The maximum allowed length is 64 bytes. at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 206. WARN AutoSSL cannot secure any of “cvsu-ccj-cle-reviewer-mobile-application-admin-thesis2019.heliohost.org”’s domains. at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 210.
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That's exactly what an addon domain is...a subdomain with a domain parked on top. When you add an addon domain, the system just creates a subdomain and then immediately parks the domain specified on top.
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[Solved] Kind Request Of Installing PHP exif_imagetype Function
wolstech replied to pangenis's topic in Escalated Requests
He got promoted a few days ago. -
Done.
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[HH#259833] Addon Domain Already Exist in Apache Configuration
wolstech replied to HelioHost's topic in Email Support
It was still attached to your old account. Try it now. -
It was never turned on to begin with. When we build a server, we don't install any of the php modules except the essential stuff like mysql. It's done to save memory and resources. The fact you're having to ask for it means in the 7+ months since the last rebuild, nobody has ever used iconv on 7.2...
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It's called Aliases now. cPanel changed the name in one of the many updates. Where did you see it referred to as a parked domain? If it's on our wiki, let me know where and I'll correct the docs.
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It's usually faster than that. Most sites work in 2 hours or less.
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That one was intentional from the looks of it. Specifically it had one of those "free fire" sites hosted on it. Even if not phishing, they're against our terms of service. rokfwuh SUSPENDED gendiamondsfreefire.tk Johnny rokfwuh SUSPENDED gendiamondsfreefire.rokfwuh.heliohost.org Johnny rokfwuh SUSPENDED localhotchick.tk Johnny rokfwuh SUSPENDED localhotchick.rokfwuh.heliohost.org Johnny rokfwuh SUSPENDED rokfwuh.heliohost.org Johnny
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Are you paying via Paypal? If so, we haven't had any other reports of anyone having this issue, so the issue would be on your bank's end. Skrill has something wrong I think at the moment (we've had two users now say they had to donate tiny amounts of less than $1 twice to make it work). Note that the card you use must be a major credit card (Visa/Mastercard/Discover/Amex). We do not accept bank/ATM cards, Rupay, or smaller credit cards like Diner's Club. If you have one of these, consider purchasing a visa gift card and using that to donate. Alternately, we also accept cryptocurrency (if you donate this way, please send the transaction ID to us so we can find the coins and send you an invitation).
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[Solved] Tommy Server Account not Registered and not in Database
wolstech replied to elims's topic in Customer Service
Specifically, this failed because you didn't specify a valid domain for the account. If you want to use one of our free subdomains, make sure to put a domain ending in .heliohost.org (for example thesis2019.heliohost.org would work). You can try again using the invite email that Luigi sent you. -
Nameservers of heliohost have not been updated for about two weeks
wolstech replied to niemen's topic in Customer Service
You'll Need to contact network solutions to find out why the system isn't changing your name servers when you tell it to. The name server settings for your domain are managed by them. On our end everything is set up correctly. As for HTTPS, Johnny requires you manually install a certificate. https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate. Note that it requires about 2 hours to start working after you install it. -
[Solved] donated for tommy, when we i get invitation link?
wolstech replied to houssem's topic in Escalated Requests
Never mind...it failed because you already have an account. Do you want the Johnny account moved to Tommy? -
[Solved] donated for tommy, when we i get invitation link?
wolstech replied to houssem's topic in Escalated Requests
Sent. Thank you for the donation -
[Solved] donated for tommy, when we i get invitation link?
wolstech replied to houssem's topic in Escalated Requests
I'm in the process of manually verifying this so I can send you one. We receive so few donations this way that it's not worth our while to have an automated system for it... -
Unarchived.
