wolstech

The firewall is very sensitive at the moment due to an ongoing DoS attack. Please keep your number of connections down until the attack subsides to help avoid being blocked. Unblocked.

It's not suspended and the site loads fine for me.

As flazepe said, HelioHost is banned by Facebook because we occasionally get users who host phishing sites (we're also banned by Twitter). The bans come and go, but all it takes is one person to phish and post a link to their phishing using one of our domains to get the whole hosting company blocked. The easiest fix is to get a real domain and add it to your account. Facebook's ban is by domain for *.heliohost.org, so using a different domain fixes it.

The immunity on this account expired on January 23. All the immunity does internally is push your last login date out by 4 months from the date that it's granted. If it was granted on Sept 23, the date of that post, it would've expired on Jan 23. You would've been able to skip the 4 months of logins between those two dates without a suspension. After that, you had 30 days from Jan 23 to log in or you get suspended. It does NOT change the frequency of login to "once every 4 months".

That means the ISP you're using is incompatible with our service. It's especially common if you're using cellular internet (e.g. cell phone data plan or 4G home internet). Solution is to use a VPN or find another internet provider.

Weird...it's not blocked.

I personally wish we'd just ban WP and be done with it. It'd fix a lot of the load issues we see, but we'd also lose half of our users if we did.

He's using prebuilt software...he didn't make it. If it's what I think it is, it's this: https://www.spigotmc.org/resources/luckperms.28140/ It's java on the game server end, and there is no server code on our side...it's just a plain remote DB connection. I've used similar mods on my game server, and my experience has been that they need a ridiculous number of connections at any one time. These things are meant to be used with a local mysql on the game server usually. It would probably work on Tommy, but if it was anything like FEPerms I've used, the number of connections it needs would be considered abusive...

Username changed.

Krydos can usually point out the cause...

Krydos is the only one who can install extensions, and no, we won't install everything just for your convenience. Please keep in mind that it may take 24-48 hours for him to see this and do it. He was the one who refused to do it yesterday because you were not compliant with the terms of service. Now that those accounts have been deleted, we'll see what he says...

The domain kktube.heliohost.org has been added to the account kkfs.

No. Even if we offered that, we'd disable the ability to change the configuration beyond version. A lot of things here are intentionally restricted for load control reasons.

The select PHP version option is already available. It’s called “Multiphp manager” and should be under the software section.

The one account limit is there for that exact reason: to prevent people from getting more than 1GB of disk space for free. If everything will fit in 2GB, donors who donated $6 dollars or more can get a Tommy account with 2GB space, but that’s the max offering on our shared hosting. Beyond that though, you’d need to rent a VPS instead. Krydos has to do the mcrypt extension.

What username do you want changed, the forum? Hosting account usernames cannot be changed without deleting your account and signing up again. If that's what you want, please delete your account and let us know so I can send you an invite. Krydos has to do the module install.

It was full of fake casino websites with random domains that we suspect were going to be used for phishing. Please create a new account. An invite has been sent to you.

We found several more (I had missed a few in my earlier post, sorry about that)...please stop trying to deny you have these, we'll be happy to ban you instead. Please delete three of the four: kknet, kkads, kklinks, kkfs.

This is a krydos question...nobody's ever asked.

Krydos is the one who handles the PHP modules, so he'll be the one to install that. He'll post when he sees this can takes care of it. As for the extra accounts, thank you for deleting them. If you need to host more than one site, please be aware that you can host multiple sites on a single account. If you need a second something.heliohost.org domain, let us know and we can add it to the account for you.

Failure to delete two of them within 24 hours of this message will result in all 3 being suspended.

You do have multiple accounts. You have kkdemo, kanak, and kkfs. You need to delete two of the three.

Invite sent. Use that to sign up with the new username

You need to delete your account and sign up again. The database prefix is determined by your account username.

It’s almost certainly your site statistics data. If you want to free it, go to “Statistics editor” in cPanel and turn off all 3 of the stats apps, then delete the contents the tmp folder. This will obviously clear your statistics data and will also prevent future collection.