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Everything posted by wolstech
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...and it's full again.
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Argh.../var is full again.
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[Solved] External connection to database failure
wolstech replied to gijonsesale's topic in Customer Service
Did you enable remote mysql? There's a separate page in cpanel where you have to add the IPs that will be connecting (or % to allow all). -
Let's wait and see if Krydos can fix this on Johnny or not. If he can't, perhaps we can just move you because it's the only server it works on.
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I'll let our other root admin Krydos take a look at this and see if he has any input on why this might be happening. In fairness, this isn't something we see used every day anymore, so you may very well be the first to use this functionality in quite some time...I know from a support standpoint you're the first person I've come across in my 8 years with HelioHost to ask for help using server-side includes. In fact, Perl in general doesn't get asked about much, let alone SSI. Python is the more common CGI language we deal with these days (usually Django apps). Perl and SSI are very old school ways of building interactive sites (though it should be supported as far as I'm aware).
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It cannot be changed because it's already attached to your account as an alias. You would need to remove it first, let it finish (usually 10-15 minutes), then make it your main domain and wait.
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Correct. It has to be pointed here before you can configure it. We don't allow you to add domains that aren't pointed here to help prevent abuse. By changing the name servers, you're proving you own the domain. If you're on Tommy, the downtime is only a few minutes. Domains set up usually in less than 5 minutes on Tommy anyway, so many won't even notice the move. DNS caches pointing to your old server will take longer to expire in many cases than the setup takes. If you're on Ricky or Johnny though, your downtime can be up to 2 hours. Your website will not function and your users will see a queued page during the setup progress.
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It’s been fixed since yesterday...there’s nothing saying someone else won’t cause this issue again though.
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Krydos has to free up the space. It'll start working again once that's done. I have no idea why it keeps filing though...
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...and it's full.
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/var is full again. https://www.helionet.org/index/topic/34926-tommy-var-full/
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Yep, it'll be full again shortly. Is this being caused by abuse, or just logs/etc. hogging the space? If it's just due to logs and stuff, is it possible to enlarge this volume?
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You don't have any open connections at the moment. If you're seeing this, it's a code issue on your part. Krydos might have some more suggestions for you since limiting connections and closing them when done didn't help.
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Is your code closing its connections when finished? That's the usual issue. Java likes to make persistent connections that don't close on their own, so you need to close them yourself. If you don't, you eventually run out of connections to use. You can also try adding ?max-connections=1 to your JDBC connection string to keep it from opening more than one at a time.
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The old forum account? Merged into panther3 so the posts still belong to you. I'll rename panther3 after you sign up. Your old hosting account has also finally deleted.
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Try it now. It was because you had an old forum account from last year. I just merged them.
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If you're using a WAR file, deploying the new one automatically removes the old one since users are limited to 1 WAR file at a time.
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Your old account is currently showing as inactive and pending deletion. Email sent. You can sign up without waiting for it to finish if you want. Once you do, let me know so I can fix the forum account.
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Please delete your account here: http://heliohost.org/classic/support/scripts/delete After doing that, post the email address you would like the new account under. You'll receive an email that can be used to sign up without waiting for Johnny to open tonight. We can't rename the forum account until after you sign up again (it will conflict if we do the forum account first).
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Johnny has actually been faster than normal lately, so the slowness you're seeing is actually quite normal. He's usually worse than he currently is. If you want something fast and reliable, you need to move to Tommy. You can donate as Luigi said above, or you can try to sign up for free. Please note that doing so can be challenging though, because free accounts on Tommy fill within seconds every day due to demand. If you want to try, registration opens at midnight UTC each night. You can see the status of free registrations on all of our servers here: http://heliohost.grd.net.pl/monitor/
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Lets have Krydos set this up for you.
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Ah crap, I forgot about the old crash backups...