Jump to content

wolstech

Chief Risk Officer
  • Posts

    18,215
  • Joined

  • Last visited

  • Days Won

    695

Everything posted by wolstech

  1. I just looked at your account...your WordPress installation has malware. It was used to both send spam and set up Phishing on your account. Unfortunately, in line with our security policies, the presence of Phishing content means your account has to be permanently banned, and cannot be recovered. WordPress is notorious for this issue, and if you look through the suspension forums, you'll see numerous issues caused by its use (High load and malware are the top two). We highly recommend not using WP if it can be avoided, because this is a very common issue with it. It's terribly written, and half of the themes and extensions for it contain disguised backdoors. An invite for a replacement account has been sent to you. Please use that to set up a new account with a different username. I released your main domain, however if you need additional domains released from your banned account, please let me know and I'll be glad to assist. EDIT: For the interested, the files they dropped on this particular account primarily consist of random-named redirect scripts that point to phishing sites. They use these to hide the true phishing URL from their spam emails to reduce the likelihood of it being removed quickly (many anti-abuse services record the URLs in the spam mails for making rules, by using random domains hijacked by malware and random filenames, they make rule-based detection more difficult). The URLs in question would be accessed by including "example.com/Feline.php" in the spam mail instead of "mysecurityalert.ml" (Feline.php was one of the many similar files found on your account, the target site was Chase Bank phishing). I've filed abuse reports for the target sites to get the phishing taken down as well
  2. Unblocked. To prevent this from happening, remove the password from your protected folders. There's an issue with these that causes them to not work properly (in my experience, they never accept any password even if it's correct...). Too many incorrect attempts get you blocked.
  3. Unblocked. It was blocked for web page logins, which usually means you have a password protected folder that you used the wrong password on too many times.
  4. Nope. Server is broken. Every account on Ricky is showing that inactive page right now... https://www.helionet.org/index/topic/35665-all-ricky-accounts-showing-inactive-page/ EDIT: That was fast...should be fixed.
  5. Can this be looked at? All accounts hosted on Ricky seem to be showing an inactive page despite being perfectly fine otherwise.
  6. We no longer offer Rails because cPanel removed support for it.
  7. 3.x is already present on the server. Just change the shebang line in your files depending on which version you want to use. For 3.6, use: /usr/bin/python3.6
  8. WordPress is infamous for this...as is typical for WP, it's probably either broken, hacked, has malware, or you have too many extensions installed. WP is a leading cause of load and malware suspensions, as well as phishing bans. We highly recommend that you don't use WordPress for these and many other reasons. It's just horribly written, inefficient, easily abused software. I've put a deny from all in the .htaccess for this particular WP installation and unsuspended you. Please fix or remove that WP installation ASAP. Note that I had to rename the .htaccess in public_html as well because it was causing trouble. The file is now ignored and named htaccess.old.
  9. Much of your speed issue is due to using Wordpress. We usually recommend people not use it because it's extremely bloated, insecure, and poorly written. Tommy is the only server we have that can run it with any decent speed, and even then you have to be careful about what extensions you install (some like woo commerce and wordfence make it extremely slow, and others like free themes sometimes contain malware that can lead to your account getting hacked). The account atdx has been cancelled and will be cleaned up within the hour. Please note you won't be able to reuse your username unless an admin renames your forum account.
  10. I just ran it for you. The domain merajbd.com is already covered, and atoz.ml failed because of redirects. You probably need to remove your htaccess file.
  11. Krydos has to do this.
  12. Krydos is the one who does this. I think it restarts itself periodically though, so it's possible it might do it on its own.
  13. Done. You should now be able to log in and your website should start working within 2 hours. Also, your domain is meca2018.heliohost.org
  14. It's actually on Ricky. Unarchiving...
  15. You were blocked for failed POP logins, so you have a misconfigured mail client somewhere. Unblocked.
  16. Please post the actual domain that's not working.
  17. What DNS zone did you need fixed?
  18. WordPress is infamous for this...as is typical for WP, it's probably either broken, hacked, has malware, or you have too many extensions installed. WP is a leading cause of load and malware suspensions, as well as phishing bans. We highly recommend that you don't use WordPress for these and many other reasons. It's just horribly written, inefficient, easily abused software. I've put a deny from all in the .htaccess for this particular WP installation and unsuspended you. Please fix or remove that WP installation ASAP.
  19. Unblocked.
  20. The domain goodfilmes.tk has been cleaned up. Try again now.
  21. The IP address message means your ISP is changing your address too frequently. There's a few ISPs that do that for whatever reason (usually cell carriers, but there are a few regular ones that do it too). You'll need to use a VPN or proxy.
  22. I'm not able to reproduce this issue, even when logging into your specific account through WHM, so your computer or internet service is the cause. Can you try a different web browser and a different internet connection (e.g. a cell phone hotspot instead of home WiFi)?
  23. This happens a lot. I changed the forum view back for you, but you'll need to clear your cookies and cache, then restart your browser and sign in again in order for it to work.
  24. There's something wrong with that particular domain in our system. It will not let me set it as the main domain....WHM keeps throwing a bunch of API errors when I attempt to change it. As a result, your domain is now an Alias on your account instead, with your main domain set to http://hauffmannautomation.heliohost.org (you can just ignore this domain). Your domain is now working: http://hauffmannautomation.com/
×
×
  • Create New...