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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Thank you for the recurring donation These are especially appreciated. I've pushed your inactivity date out through April 23, 2019 as a thank you. If you remind us to check on your recurring donation as your date approaches, we can extend it another 6 months as long as the donations continue (at some point we hope to automate this process, but we aren't quite there yet). Also, once $5 or more has been donated (either through 5 months of recurring donation, or you can make an individual donation just for this if you wish), please post back and we can set up the additional space for you as well
  2. For others who read this, it can take 24 hours for the SSL to start working after you add or change a domain on a Tommy or Ricky account. In addition, the account must allow plain HTTP connections to the .well-known folder which appears in the docroot for the domain (if you use .htaccess or similar to force HTTPS, an exception must be added for this folder or the redirect must be removed).
  3. Yes it can be. Krydos has to do it though since I don't know how.
  4. Your quota has been increased. Thanks for the donation!
  5. That account does not exist, so it must've deleted even though it produced an error...
  6. What was the username of the Ricky account?
  7. wolstech

    privacy error

    Please post the actual link that's broken.
  8. You're suspended for creating two accounts. You're only allowed one. Which one do you want to keep?
  9. Failed web page logins. Usually this means you have a password protected directory and entered the wrong password too many times. Unblocked.
  10. Let's get Krydos to enable this for you.
  11. You're only allowed one account. Creating a second will get you suspended for violating our terms of service. Since you have dss2016 already, you cannot restore this account or create a new one.
  12. It's intentional due to planned maintenance and cannot be unarchived at this time. https://www.helionet...ny-maintenance/ If you want to download your content, see this topic: https://www.helionet...johnny-backups/ If you're a donor, we can move you to another server and restore it there. Please provide a transaction ID if this is the case. Minimum donation is $1.
  13. Done. You should now be able to log in and your website should be working again.
  14. Unarchiving... (Your username is just nox by the way).
  15. Those records are incorrect. You need to use NS records, not A or CNAME. You need to select custom name servers and enter ns1.heliohost.org and ns2.heliohost.org as the custom name servers.
  16. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache.
  17. Done. http://tpltrl.heliohost.org/ is showing an empty directory listing (if it's showing queued, please clear your cache). You now just need to upload content for tpltrl.heliohost.org into the public_html/tpltrl folder If you don't have the content, you should be able to download the old account's contents from https://heliohost.org/backup/ to get it.
  18. Lets see if Krydos can enable this for you.
  19. You won't be able to do it yourself even if I release it, since it's a .heliohost.org subdomain. What is the new account's username? I'll just add it for you.
  20. It archived itself again because I forgot to fix the logon date Try it now.
  21. Got a PM this morning about Ricky being blacklisted...looks like he earned himself a place on a few spam blacklists recently: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aricky.heliohost.org&run=toolpage It's also on CloudMark (used by RoadRunner and a few others). Most of the spam seems to be coming from a single source. The user in question signs up several times a week and promptly sends phishing mail. The emails and usernames are obvious phishing indicators (finance_office, treasurydept, etc.), and an ls of his mail folders shows tons of delivery failure messages for his phishing mails in the inbox. Can we find a way to put an end to this and get Ricky off the blacklist? EDIT: @Krydos: Turns out this particular phishing source was an issue last year too. Details in the mod board.
  22. What domain does it need to be enabled on?
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