wolstech

Please reset your password using this link: https://ricky.heliohost.org:2083/resetpass?start=1 Please keep in mind that Ricky currently has an issue with a disk partition being full. If you receive an error regarding cPanel being suspended due to disk space, you'll need to wait until that issue is fixed before you reset your password.

You need a cPanel account anyway, so get a tommy account for Node then request lily access. Lily accounts don’t count for the one account limit because they have to piggyback on a cPanel account due to how they work.

Warning is up. Load spike just got it suspended again.

Domain changed. Please give it a little while to start working.

What domain are you trying to change it to?

Where exactly are you getting stuck in the process? It's something wrong on your end because we had well over 30 users get an account yesterday before we ran out of space for the day. If you're getting stuck on the server select page with a bunch of "Full" buttons, that just means you're either trying at the wrong time of day, or are too late for that day. You can see when the signups open here: http://heliohost.grd.net.pl/monitor/ Johnny had accounts available for 4 hours for the 2020-08-04 date. If you're not receiving the email to click the link when you first sign up, please check spam or try a different email provider (Gmail is the best choice). Many providers have our email marked as spam because abuse sometimes ends up hosted here. Also, you only receive ONE email from us, the one with the link you click to verify the email address. We don't send any additional emails regarding a signup.

What are you seeing on the website? If it's invalid password, it's probably actually an issue with server load. The website will throw an invalid password error if it can't tell whether a password was good (usually because the server didn't respond). Unless you're trying to use one of the options on the site, just sign in directly: https://tommy.heliohost.org:2083/ (make sure there's nothing after the / when signing in). The logins still count for inactivity purposes. Please be aware that this form does not accept email addresses. Also, 2FA has been known to cause some odd issues from time to time in the past, but it usually works pretty well these days, especially if you log into Tommy directly.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access.

The account tycoon has been removed and the domain of tycoon59 has been changed to http://tycoon.heliohost.org/ Please give it a few hours for everything to update, and if something still isn't working, please let us know.

The delete failing might be related to this issue: https://www.helionet.org/index/topic/40633-krydos-ricky-apache-restart-stuck/ Please check your email and reply to confirm you want the account above deleted manually and I'll remove it for you. Once I do that, I can make the domain match your old account. We cannot change the username of an account though.

Please follow this topic for information regarding the issue on Ricky: https://www.helionet.org/index/topic/40633-krydos-ricky-apache-restart-stuck/

Can Ricky's apache restart be checked? It's showing 2600 minutes, and at least one user has a domain from yesterday that's still queued. Scan looks stuck as well, but oddly accounts seem to be creating successfully...

Since you have the queued message showing now (I saw a timeout earlier and figured you hadn't set it up), the issue is actually on our end. There's something wrong with Ricky at the moment that's causing that queued page...Apache hasn't restarted in 2 days. It's supposed to restart every 2 hours. Until it restarts, the domain won't finish setting up. I'll pass this on to get that issue fixed, once that happens, you should be able to clear your cache and see your site.

You can make the website itself work by making the domain your account's main domain and setting an A record on CF pointed to the server's shared IP. You'll probably also want to create an MX pointed to the same, and a TXT specifying an appropriate SPF (there's sites online to help you generate one) so you can receive email. Please be aware though that email DKIM, webdisk, addon domains, subdomains, aliases, DNS, AutoSSL (for accounts on a server that's not Johnny) and numerous other features will NOT function in this configuration. For full functionality, you'll need to transfer the domain to a proper registrar and use our name servers. Also, please keep in mind that we do not support any account or domain that does not use our name servers, so we will be unable to provide support for your account if you choose to use it in this configuration. I'm not sure why CF says it's an uncommon requirement to require you use the host's name servers, it's actually the default configuration in cPanel, and a major security risk to allow otherwise (requiring the NS change is how we make you prove you own the domain).

Moved. Thank you for your donation.

What time zone are you in? If you're in India as I believe you are, and observe India standard time, our sign ups will reset at 5:30am for you. They fill quickly, so you may need to get up early to get an account.

The last time someone donated bitcoin for a tommy account then got banned (intentional phishing), he lost his donation. I'm open to giving this user another account, but as per the TOS, illegal activity (ponzi, scams, phishing, fraud, etc.) will earn accounts a permanent ban. As for Nigeria, while I don't like generalizing countries like this, it's sadly an accurate statement. We do get legitimate users ( like you ) from these regions, which is why we continue to serve them, but all the abuse we get gives these countries a bad rap To give you an idea of abuse statistics, the last time I did the numbers a few months back, 96.9% of all abuse accounts in our system at the time had originated from two countries. #1: Indonesia or #2: Nigeria. The other 3% was mostly a mix of VPNs, Morocco, China, and Russia...

Unblocked.

Thanks for catching that. That appears to be a Ponzi scheme. Ponzi schemes are illegal activity and violate our terms of service. Account originated from Nigeria too...I'm not surprised. Suspended.

You must use such a subdomain as your main domain. You can change that here: http://heliohost.org/classic/support/scripts/domain Addon and alias domains require you to use our name servers. Also, please keep in mind that we are unable to provide support for any account that does not use our name servers. Many features of cpanel (mail, webdisk, anything DNS related, etc.) will not function if you use an account this way.

You can't at this point. An invite for a replacement account has been sent to you. Please create a new account and don't use WP. It's laughably insecure and is a leading cause of hacked accounts. Almost every time a hacker gets into a WP site, they either set up a phishing site or send spam or phishing email.

The chart doesn't update instantly, its an average. It'll drop as the day passes, but because of the load spikes today that have already been counted, tomorrow's numbers will be a more accurate reflection since they won't include any load from the Joomla and WP that are now gone.

High load this time around. Please fix it quickly. Unsuspended.

Every time you cause high load like this, you cause thousands of other websites to go offline. This is a well known issue with WP (it's just terribly written, nearly any other software is better) and the only real fix for it is to not use WP. We've had numerous other users go through this. Please delete Wordpress as soon as possible. I'll give you one more chance, just so you have the opportunity to back up/delete your existing site and begin replacing it. If you get suspended for load again, you will not be unsuspended and will need to either buy a VPS (where you have a virtual server to yourself, and load won't impact anyone), or find another host.

Unblocked.