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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. I'll need another email address for him to send an invite. We can't reuse the one on the Tommy account and the one on his forum profile cannot be used because opayq.com is blacklisted. The domains nyten.heliohost.org and nyten.tk have been cleaned up. Please provide an email address for the invite (PM is fine if you prefer).
  2. Sohamb03 has it here. We can't move an account from a crashed server. You'll need to wait for backups and use those to rebuild it instead. If you have any domains you need released, please let us know and we can clean them up so they can be reused.
  3. It's free, but we only accept a few new users per day to avoid overloading our servers. Registrations open at midnight UTC every day and fill quickly.
  4. Something like this might make sense for the larger VPS options (or if we had customers wanting to prepay for multiple months up front), but otherwise yeah, our average transaction size is too small for the fees to make sense. Most of our donations are between $1 and $10, and not recurring. Also, most of our users are international, so whatever we use must support as many countries as possible. The only countries we aren't allowed to accept money from are Iran and North Korea.
  5. Tommy will not return until at least the end of the month. When it does, it won’t contain any accounts and you’ll need to create a new one or have a ricky account moved.
  6. @jenovaon: We can email it to you manually if it doesn't work. The reason you're supposed to not have the email address released is because we have to change the TLD to .old to release it. An email to (you)@domain.old will obviously get lost if (you)@domain.com is the real domain.
  7. The domain bbird.heliohost.org has been cleaned up. Invite sent.
  8. Sent. In addition, the domains fastdl.site and fastdl.pw have been cleaned up. The domain hasson.heliohost.org did not exist.
  9. The old mysql_***() functions are obsolete. As flazepe said, use mysqli instead. They work nearly identically, the only main difference is that they all require you pass the connection handle into them (with the old mysql ones it was optional and assumed the most recent connection if you didn't specify).
  10. What email address do you want the Ricky invite sent to (has to be different from the Tommy account)?
  11. The domain hyten.org has been cleaned up. You can try adding it to your Ricky account now.
  12. In addition, the domain aulas.heliohost.org has been cleaned up.
  13. Yeah Joomla. With just a theme and one or two extensions it runs very well on our servers and is also less prone to being attacked in my experience (not to say it can't be, but it has a better design and security architecture, and there's also just lower demand for Joomla malware, so you run across far fewer malicious extensions and exploits for it).
  14. I honestly don't even see a good definition on UD for "yeet" in this context. Google found one that makes sense though:
  15. I can't free up cnk because that may impact you getting your backup later. I did release cnk2 though so you can try that one again.
  16. The account cnk2 failed to create because the domain is still attached to the crashed Tommy account, so lets get this fixed for you... The domains ombertech.com, antihttps.com, and computernerdkev.heliohost.org have been cleaned up. An invite has been sent to replace the cnk2 account that failed to create. Once you create it successfully, I'll apply the immunity and space to it.
  17. What email address would you like the invite for a Ricky account sent to (we can't transfer an account from a crashed server, you'll just get a new one and need to restore your backup when it becomes available)? An email address that's not the same as your Tommy account is preferred, though if need be I can release the email address, just be aware you may need assistance to download your backup if I do this. Also, do you have any domains beyond bbird.heliohost.org you need to reuse?
  18. For others who might read this, the most common cause of this is using the mobile view to send/reply to PMs. If you do that, you'll get stuck in the mobile view.
  19. We actually can reuse the email, but if we do, you'll need our assistance to get your backup when they become available. A different address is preferred as a result, but it's not required.
  20. Couldn't have said it better myself WP is the program we love to hate around here. Slow, bloated, and also full of security holes. It's the leading cause for High Load suspensions too.
  21. @flazepe: It can be the same if you edit the old account first. We usually just put .old on the end. Just be aware, if you reuse the email address for someone, there's a chance they may not be able to download their backup when it become available without assistance from us. When we load the backup system, we copy the email addresses from the accounts table into it. If the email gets changed to example@gmail.old before that snapshot of the accounts and email addresses is made, the invalid address will be loaded into the system and their backup request email will never arrive...
  22. Moving. Krydos might be able to set this up to Ricky so we don't lose the support email. > set type=mx > heliohost.org Server: WRT1200AC Address: 192.168.2.1 Non-authoritative answer: heliohost.org MX preference = 0, mail exchanger = tommy.heliohost.org tommy.heliohost.org internet address = 65.19.143.6 >
  23. Tommy is the MX for heliohost.org, which means the email support mailbox was hosted on tommy... that’s not going to work while he’s down. The mail should be returned undelivered after a few hours because the sending system can’t deliver it. No idea on the cPanel news.
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