wolstech

Please answer the questions posted by vanisk. Also, as pooks said, please do not bump posts (preferably at all, but wait at least a day if you must). We typically work the forums from bottom to top, so oldest requests get worked first. Bumping your post just moves you to the back of the line. The turn around time on a module install request is usually about a day, but if Krydos (the only one who can actually install this) is busy with other things, I've seen these sit for a week.

No problem. The issue was stale DNS records on Ricky that needed removal.

I'm assuming the file that's erroring is being included by something located in /home/sgn/public_html/careers4you/public_html ? If so, try adding this to the .htaccess in that folder: <IfModule mime_module> AddHandler application/x-httpd-ea-php71 .php .php7 .phtml </IfModule> Also, keep in mind that the PHP version used is based on the configuration for the script the user visits in their browser (i.e. you can't use a different version just for the includes). Includes can't have their own separate version of PHP, but rather an included file always inherits the PHP version of its includer.

The domain whatsnew.ml has been cleaned up. Try it now.

ID received and the account google12 has been unsuspended. When I receive the second ID for the isaac account I'll unsuspend that one as well.

It sounds like your domain is not actually changing php versions. I'll take a look when I'm at a computer. Nonetheless, it's still a bad idea to use object in this manner anyway, since in the future you may need to run this on newer php. The best fix is to not use the word object this way.

That's what got you suspended. Because the accounts appear to be coming from the same computer, and users are limited to one account, the system blocked you because we require identity verification to prove that two actual people exist behind them. You and him will each need to provide a scanned image or picture of your government issued ID to have these unblocked. Please send them via PM to either me or another moderator or admin to avoid posting the pictures publicly. You'll receive a response and can delete the pictures once we verify them and unsuspend you. As for that domain error, that's because you accidentally put johnny.heliohost.org instead of ns1.heliohost.org for one of the NS records. Just edit that entry to say ns1.heliohost.org instead, and it should add once you fix it.

Yep...it's banned because US law forbids us from serving users in Iran. We strive to offer our services in as many countries as possible, however due to international sanctions and because we are located in the USA, we are currently unable to offer our services to users located in Iran or North Korea.

After reviewing the account, it's indeed hacked WordPress that was used to install a phishing site on the domain nmbayu76.eu.org. It just so happens that the account is also from a country known for this sort of stuff, hence the quick assumption it was intentional. We ban probably 10 accounts a week from Indonesia, nearly all of which are for phishing. Please don't use WordPress, it's notorious for terrible security and leads to unexpected bans like this. Also, be sure to keep a close eye on what's happening on your account. Accounts from your area of the world are well known for being abused for phishing (hence my earlier comments), so extra care needs to be taken to keep yourself secure. Please let me know if anything else needs to be done to get you up and running again (like removing domains). We cannot provide a backup though, inspection shows that stolen information is present on the account.

An invite has been sent for a replacement account. You should now be able to sign up again.

I can't look at the moment since I'm on an iPad. The account's data profile is in line with intentional phishing though, not hacking. The most obvious is that it originated from Indonesia, which is infamous for this. That country is the number one source of phishing on our service.

It's banned for phishing. If you didn't phish, then your account got hacked and the hacker set up phishing. Either way, it can't be unsuspended.

That offer is indeed expired. The canned message has been updated to remove mention to it.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner Hostgator. https://www.heliohost.org/partners/hostgator

Iran and North Korea are the only two countries in the world like this. US law forbids a US-based company from knowingly distributing goods or services to persons or organizations in these two countries, regardless of whether they're paid or free. For the same reason, we're also not able to accept money of any kind, including donations, from these countries. Cuba is on this list as well, but the rules are a little more lax.

Since you're OK with a new account, a Johnny invite has been sent to the email address on your forum profile.

Lets see if he can install this...

Unfortunately, since we're based in the USA, international embargoes and sanctions prohibit us from offering our services to users in the country of Iran.

I'll have to let Krydos answer that, but based on the recent issues with Tommy, I wouldn't be surprised if it was Java (Tomcat's been to blame for much of the load spikes lately....)

Causing high server load. 517% more memory than #2Now that's a lot of memory. Please fix whatever is causing that ASAP. If you need help identifying it, please let us know. Unsuspended.

It sounds like he needs more emails, and I'm not even sure where to begin with his scenario. Every single request I can remember has been for business use or for mailing lists. He looks to just be using us for personal email hosting for a custom domain. The questions normally asked (examples, where you get email addresses, unsubscribe info, etc.) don't really apply to personal use...

Spambots usually. The bots are probably trying to sign up for comments or forums, causing activation emails to be sent. Similarly, they sometimes are seen abusing a contact form, etc. Botproofing these features, or just turning them off if you don't need them, will help with this. If you run something like Wordpress, it's possible that it got hacked. Hacked WP is a common cause of this here. The hackers who hit WP usually set up either a spambot or a phishing site. The best solution for hacked Wordpress, is to not use Wordpress. It's infamous for terrible security.

This finally finished. Please clear your browser and DNS cache.

Perhaps make Tommy donation-only for a while? That'd cut down on new account load without sacrificing users who already use our other servers and want to move for better performance. Some other ideas: Make domains take up to an hour to activate. It's not instant, but still better than Ricky and Johnny at up to two hours.Reduce the number of Java slots Tommy has.Speaking of Java, with Sparkie around, have we considered building a Java-only server? That'd stop Java load from impact normal PHP users while still letting us offer it. Also, several users have wanted more than one Java app deployed. Perhaps we could offer 1 app for free, and $1/month per app afterwards?Turn off metrics processing for some or all of the metrics apps.(Very extreme solution...) Swap Johnny and Tommy (i.e. put Tommy on Sparkie and Johnny on Eddie).

Notepad++ can do it I believe. There should be an option for line endings or file format. On an iPad at the moment so can't check... If you are using Linux, you can do it in vim, command :set ff=unix will change the file format to Unix line endings.