wolstech

We don't support Freenom's "forwarding" or "invisible redirect" options (these options basically just tell freenom to load another site in a full screen iframe...they don't actually point the domain to another server). You have to use "Custom DNS" and set the name servers to the ones Luigi listed above.

You're suspended for severe high server load. Whatever that script is, it's either broken or too heavy to run here. I've added a deny from all to the .htaccess file in your cgi-bin folder so the script won't run and unsuspended you. Please fix it quickly.

What is your username and what domain do you want to use?

Our servers don't handle Wordpress well in general. If you don't use a lot of extensions, this might work on tommy. Johnny and Ricky are quite old and overloaded as it is, so you'd find the load times unacceptable on those servers. For what it's worth, Wordpress is the only program that we actually encourage people to not use. WP is slow and horribly coded, and is the leading cause of just about every accidental suspension we see (high load being most common, but I've also seen WP earn people spam, malware, and phishing bans due to its high tendency of being hacked). Many of our users have switched to joomla because it's faster and doesn't face the same security issues.

Also, if you mean the whole account, that’s not possible. You have to delete it and sign up again.

I'll have Krydos take a look. Usually removing the domain and readding it would regenerate missing DNS, so I'm surprised that didn't work.

@Luigi: Replacement was already sent. @mspro: If you received two invites, only the newer of the two will work.

WordPress is infamous for malware issues. WP itself is very poorly written (both security and performance wise), and a large number of the free extensions and themes available on the internet are actually disguised backdoors. When you install such an infected theme, the backdoor notifies the hacker who developed it that it was installed. The hacker then uses the backdoor to access your account. In the large majority of cases, the hacked account will be used to set up phishing or send spam, though I've also seen them try to exploit the server or run a botnet from a hacked account. The best way to avoid this happening again is to not use WordPress. Joomla is a rather popular alternative that doesn't face the same issues WP does (though malware for it does exist, it's nowhere near as prevalent as WordPress). An invite for a replacement account has been sent to you.

So, I manage an existing website for a friend who uses 1&1 (she's been with them since long before I knew her). I got a lovely email yesterday from them yesterday...apparently as of next week, they're going to charge users $8.50 a month to use PHP 5.x, and anyone who signs up after June 1 won't even have the option of PHP 5.x. This is after they raised their normal fee $80/year too. What a joke. I mean, I know 5.x is technically unsupported, but considering that the wide majority of PHP software out there doesn't run on 7.x...who in their right mind thought that was a good idea? Oh well, time to move her site to Tommy...(Joomla 2.5 that isn't updatable because of custom theme and paid plugins). /rant

Please check your email for an invite for a new account. You will need to pick a different username. As for the original cause, yes, Wordpress got hacked. We highly recommend Wordpress not be used for this and many other reasons. It's terrible software, and the free plugins that are often full of malware make things even worse. Many of our users have had bette success with joomla as a replacement that doesn't have these issues.

Those files were in the account that could not be recovered. You'll need to get them from the backup of your old account and upload them where they belong. I've placed the backup of your old account in the home folder of johnhus1 so you can download it to extract your data. The file name of the backup is cpmove-zorhatta.tar.gz.

Please log in here: https://ricky.heliohost.org:2083/ using johnhus1 as the username. If it says your password is invalid, please reset it here: https://ricky.heliohost.org:2083/resetpass?start=1

Correct. That account cannot be recovered. Please use johnhus1 instead.

I ended up unsuspending johnhus1 instead because zorhatta can't be restored due to a server issue. You may need to clear your cache to get rid of the suspended page.

The account zorhatta cannot be restored due to a conflict with its username. As a result, I unsuspended johnhus1 instead.

Unarchiving...

We've had at least 4 accounts in the past week with similarly deceptive domains that were being used to carry on email conversations. At least two of them had conversations that ended with someone being phished for bank information (the domains in question were impersonating a German equipment manufacturer and a large international seller in China). I'd be willing to unsuspend this since no actual illegal activity has occurred, but it will receive extra monitoring if I do. Also, you mentioned have an archived account. Would you like that back instead of this one? You can't have both since users are limited to one account. Please let me know which account you'd like back.

Yep. It has no end date and runs until reached.

@Luigi: Going forward, please do not delete the accounts a user chooses to not keep.

That's actually why you're suspended. Our Terms of Service only allow users to have one account, you have 7 (svrus, svrusaf, svrusa, svrusaf1, bella121, bella122, bella08g). Please pick ONE of the 7 in that list (except svrusaf, which is banned) to have unsuspended. In addition, if we see you create any additional accounts, you will not be welcome here any longer.

There was a domain cleanup a few days ago that probably ate your zone file. You should be able to fix it by unparking the domain, then reparking it. If that doesn't work, let me know and I'll take a deeper look.

The .htaccess file can do it, but it isn't straight forward unless you understand .htaccess and mod_rewrite. Most people just don't block it. I don't block any of mine. Some of my programs have redirects built into their code, but the ones that have that are a result of how the program works, not an intentional block on my part. For instance: http://raxsoft.com/raxdev/ and http://rax2.heliohost.org/raxdev/ and http://raxdev.raxsoft.com/ on my site are all the same. Only the last one is actually used.

That's what the alias option is for when adding a domain. The rax2.heliohost.org is my main domain, raxsoft.com is just an alias on top of rax2.heliohost.org.

Only donors are eligible to receive invites to those servers. Users who donate $1 or more receive an invite within 24 hours (if they don't have an account), or can request that an existing account be moved to Tommy (if they already have an account). 5:30AM is actually not terrible for registration, especially considering I had to get my account at 3AM back when I first came around.

Yes it will automatically reuse your email address. Invite sent. Please check your email.