Jump to content

wolstech

Chief Risk Officer
  • Posts

    17,035
  • Joined

  • Last visited

  • Days Won

    617

Everything posted by wolstech

  1. What DNS zone did you need fixed?
  2. WordPress is infamous for this...as is typical for WP, it's probably either broken, hacked, has malware, or you have too many extensions installed. WP is a leading cause of load and malware suspensions, as well as phishing bans. We highly recommend that you don't use WordPress for these and many other reasons. It's just horribly written, inefficient, easily abused software. I've put a deny from all in the .htaccess for this particular WP installation and unsuspended you. Please fix or remove that WP installation ASAP.
  3. The domain goodfilmes.tk has been cleaned up. Try again now.
  4. The IP address message means your ISP is changing your address too frequently. There's a few ISPs that do that for whatever reason (usually cell carriers, but there are a few regular ones that do it too). You'll need to use a VPN or proxy.
  5. I'm not able to reproduce this issue, even when logging into your specific account through WHM, so your computer or internet service is the cause. Can you try a different web browser and a different internet connection (e.g. a cell phone hotspot instead of home WiFi)?
  6. This happens a lot. I changed the forum view back for you, but you'll need to clear your cookies and cache, then restart your browser and sign in again in order for it to work.
  7. There's something wrong with that particular domain in our system. It will not let me set it as the main domain....WHM keeps throwing a bunch of API errors when I attempt to change it. As a result, your domain is now an Alias on your account instead, with your main domain set to http://hauffmannautomation.heliohost.org (you can just ignore this domain). Your domain is now working: http://hauffmannautomation.com/
  8. Indeed. Supports pretty much every networked appplication out there if you use the right software. It's also a lot more resource efficient...
  9. Nope. As long as the domain is on your account, our server takes care of all of that. All you have to do is set the nameservers. As of now, they're still showing another hosting company. I'm not sure if there's an issue with your registrar or if they simply haven't propagated yet. This is what we see: https://bybyron.net/php/tools/dns_records.php?domain=hauffmannautomation.com&rec=NS
  10. Proxies in general cause a lot of load, no matter which one you use. The best advice is to either buy a VPS (https://heliohost.org/vps/ ) and run it on that, or not run a proxy at all. With a VPS you can do whatever you please and you're only limited by the RAM and CPU of the VPS you buy. By having a VPS, you won't get suspended for overusing resources, it just slows down. Most free hosts actually ban running proxies. While we do technically allow it on our free shared hosting, they don't work all that well here due to the resource usage and often get users suspended.
  11. You can't attach them, you have to put them on something like Google Drive and link to them. If you prefer, you can email them to wolstech@heliohost.org instead. Just post here letting me know you sent them so I remember to check my email.
  12. Krydos has been handling these since Gofundme is a pain to verify who a donation belongs to. Lets have him check, I'm not sure if he can see the paypal transaction numbers or not for a Gofundme...
  13. As a reminder, you only have another 5 hours to completely remove the unauthorized fundraiser. Since nothing was collected, nothing is owed other than removal of the campaign page. Failure to remove it will result in you being suspended until the page is removed. The warez issue appears to have been cleaned up, thank you for taking care of that.
  14. Your layout on your profile changed back to mobile again for some reason...try now. Be sure to clear your cache and your cookies. If you visit a mobile page before you do this, it might get stuck again.
  15. You need to remove that fundraiser. It needs to be gone entirely.
  16. Fixed. Clear your cookies then restart your browser to get the normal view back.
  17. A deny from all has been added to the infected WordPress installation to block it from running, and your account has been unsuspended. Please remove the infected WordPress installation quickly. As for the second account, we usually ask for a government ID from each person to prove two actual people exist, as we see a lot of cases where someone pretends to be two people to get a second account. Are you and your brother able to send a scan or picture of your ID to us (a driver's license/passport/etc. will work, please send by PM for privacy)? Once we receive them, we will note the second account so it won't get suspended, then let you know so you can delete the ID pictures. The second account ebad will be suspended if we don't receive the ID information within 3 days of this post.
  18. Lily is still in development, but we actually already have him. I was actually discussing that project with mrj the other day: https://www.helionet.org/index/topic/35573-question-about-liliy/ Our current promotion is for hardware called Sparkie https://www.helionet.org/index/topic/35548-heliohosts-sparkie-server/ Please cancel the unauthorized fundraiser and do of the following: PM me confirmation/screenshots of cancellation, make a donation to us equal to the amount your fundraiser collected, and send me the transaction number for the donation. I've unsuspended your account so you can remove the warez. Please remove all links in the software menu, as well as the articles they link to, and send me the above information within 24 hours.
  19. Done. You should now be able to log in and your website should be working again.
  20. WordPress is infamous for this...as is typical for WP, it's probably either broken, hacked, has malware, or you have too many extensions installed. WP is a leading cause of load and malware suspensions, as well as phishing bans. We highly recommend that you don't use WordPress for these and many other reasons. It's just horribly written, inefficient, easily abused software. I've put a deny from all in the .htaccess for this particular WP installation and unsuspended you. Please fix or remove that WP installation ASAP.
  21. That's the thing. You have to create a new account to do this, we don't have any way to reset it. I can send you an invite to replace the account though, so you don't have to wait for the registrations to open. If you want to do that, please delete your account (http://www.heliohost.org/classic/support/scripts/delete), then let me know. This looks like a common issue now... It's the third one in as many days...the last 2 were easily fixed though (we change the main domain, then change it back, which makes the server regenerate the DNS zone for the domain). This one doesn't want to respond to the usual fix for some reason.
  22. 10% to goal after just one day
×
×
  • Create New...